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Toyota of Cleveland

McDonald, TN

5.0
4,879 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,879 reviews

October 19, 2023

Nathan Walker and his administrative and support team are, in a word, exceptional. From car shopping through the building and transport of our new Camry Hybrid XSE, Nathan could not have been more knowle More

by KSGR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
Oct 19, 2023 -

Toyota of Cleveland responded

We're so glad to know that you had an exceptional experience with Nathan and our team here at Toyota of Cleveland. Thank you for trusting us with your business and please don't hesitate to reach out if there's anything else we can do for you. Enjoy your beautiful new Camry Hybrid XSE!

October 18, 2023

I drove from Athens,GA to pick up this car that I purchased after seeing it online. When I arrived, Nathan Walker greeted me as I got out of my car and had everything ready for me since I had a 3 ho More

by Judith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Phifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager of the Finance Dept. also 5 stars!
Oct 18, 2023 -

Toyota of Cleveland responded

Hi Judith! We're so glad to know that Nathan and the rest of our team at Toyota of Cleveland made your long trip worthwhile! We appreciate you recommending us. Enjoy your car on all future drives!

October 18, 2023

Their service was helpful, friendly, and answered every question I had. As a woman purchasing a car alone, they did a great job of treating me as an equal and informed consumer. I will definitely buy from More

by Taratsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Toyota of Cleveland responded

Hi Taratsmith! We're delighted to know that you felt respected and informed during your car-buying experience at Toyota of Cleveland. We look forward to serving you again in the future! Thanks for recommending us to your friends too!

October 17, 2023

One of my the better car buying experiences. Kenny Jones was the salesman I dealt with, he did a good job. Everyone was friendly, I felt no pressure to buy. I have no buyer’s remorse. I would b More

by Runner35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Toyota of Cleveland responded

We're glad to know that you had a great car-buying experience with our team at Toyota of Cleveland! Thank you for trusting us with your business! We look forward to assisting you again in the future. Safe travels!

October 17, 2023

Why did I go to so many other dealers first. From the moment I drove on the lot jason showed me everything he could think of for my.needs and budget no pressure to sell just honest back and fort More

by mounted1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Toyota of Cleveland responded

We're so glad to know that Jason and our team at Toyota of Cleveland were able to provide you with a comfortable, no-pressure experience. We appreciate your recommendation and we'll be here for any future needs!

October 17, 2023

Dealership was inviting and has many amenities. The staff is friendly and treats you fairly. More

by skylarburton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Burr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Toyota of Cleveland responded

We're glad to know that Courtney has earned your trust here at Napoli Kia! We appreciate the feedback on our surveys, and we'll take it into consideration. Thanks for sharing your thoughts with us! Safe travels!

October 16, 2023

We had a great experience at this dealership! Our sales person was knowledgeable and kind and never made us feel pressured to buy. More

by brandieadams24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Cox
Oct 16, 2023 -

Toyota of Cleveland responded

Thank you for the 5-star rating! We're glad to know you had a great experience at Toyota of Cleveland and felt no pressure during your visit. We'll see you next time! Have a great ride!

October 16, 2023

Nathan Walker and the sales team created the most stress free and enjoyable sales experience my wife and I have ever experienced. I can’t say enough about Nathan’s integrity and willingness to please and as More

by Jeff and Elaine Wrightmire
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Toyota of Cleveland responded

Hey Jeff and Elaine, it's fantastic to know that Nathan and our team at Toyota of Cleveland provided you with a hassle-free experience. We appreciate your kind feedback and look forward to serving any future automotive needs you may have. Safe travels!

October 16, 2023

They were nice trustworthy didn't mind that we had our kids. And we're very informative about the car we bought. More

by narcissaclink3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Toyota of Cleveland responded

We're glad to know that you had a positive experience with us at Toyota of Cleveland! We aim to provide all the necessary information for our customers. Enjoy your car and thank you for choosing us!

October 13, 2023

Joey, Matthew and Justice were great people to work with. We appreciate them very much. More

by Charlotte S Fisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Abdullah
Oct 13, 2023 -

Toyota of Cleveland responded

We're so happy to hear that Joey, Matthew, and Justice made this such a great experience for you, Charlotte! Thank you for being a Toyota of Cleveland customer!

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