Toyota of Cleveland

We purchased a 2024 Tundra. And had a wounded experience. We arrived late in the evening and the dealer had actually closed while continuing are purchase, We were apologetic for And had a wounded experience. We arrived late in the evening and the dealer had actually closed while continuing are purchase, We were apologetic for coming in so late, Not one time did anyone hesitate to help or even act like they were upset to stay. More

I can’t even express how grateful I am for such an amazing dealership. Austin went above and beyond and got exactly what we wanted in a vehicle. I will continue purchasing my vehicles from now on. Jus amazing dealership. Austin went above and beyond and got exactly what we wanted in a vehicle. I will continue purchasing my vehicles from now on. Justice had us in and out of finance in a timely manner and we all know how sitting at dealership for hours can be exhausting and frustrating. They had everything ready to go for us so we were in and out quickly. Thank you both for such an amazing experience! Thank you to all the managers as well who helped with our purchase. Best dealership hands down! More

Excellent customer service in the service department. I appreciate the emails they send to keep you informed of timeframes. I appreciate the emails they send to keep you informed of timeframes. More

I can’t say enough great things about the experience my wife and I had at Toyota of Cleveland. Kenny Jones, Madison Guy, Justice Goodner, and the rest of the dealer staff we encountered along the way were wife and I had at Toyota of Cleveland. Kenny Jones, Madison Guy, Justice Goodner, and the rest of the dealer staff we encountered along the way were friendly, professional, knowledgeable, and attentive. After 6 months of searching, we found the perfect vehicle and got top notch service the entire time we were at the dealership. I have no hesitation making my next Toyota purchase at Toyota of Cleveland! More

Very respectful. Worked overtime to help me with what I needed. Thank you all. Will definitely refer my friends Worked overtime to help me with what I needed. Thank you all. Will definitely refer my friends More

Evan Hicks was the sweetest salesman. He was super personable and NOT pushy which my wife and I appreciated. I run a multi million dollar business and would hire him tomorrow. Keep him ar He was super personable and NOT pushy which my wife and I appreciated. I run a multi million dollar business and would hire him tomorrow. Keep him around, he’s good for your business. We will definitely be asking for him in the future! More

Amazing buying experience! Tyler S., Shane, and Justice helped us find the perfect car for our daughter at a fair price. The staff is friendly and knowledgeable, and took great Tyler S., Shane, and Justice helped us find the perfect car for our daughter at a fair price. The staff is friendly and knowledgeable, and took great care of us and every detail of the process. Highly recommend! More

My husband and I were greeted by Fidel when we arrived to look for a Toyota Highlander. We knew what we wanted and couldn’t believe when we drove up and there was a 2025 white hybrid Highlander. Fidel Was v look for a Toyota Highlander. We knew what we wanted and couldn’t believe when we drove up and there was a 2025 white hybrid Highlander. Fidel Was very knowledgeable and was also very patient with all of our questions and was not at all pushy. He worked with us to try to get a price we could feel comfortable with and was always very patient throughout the process which can also become a Very long drawn out process. We also appreciated that Fidel stayed until we were finalized with the finance process and helped us familiarize ourselves with all the bells and whistles in our new car. We would definitely recommend Fidel - his customer service was top notch and he was a pleasure to work with. We also want to give a shout out to Stockton who worked with us on a price we could live with and was respectful of what we wanted to pay and get for our trade-in. We also worked with Crystal who helped us through the finance portion of car buying and answered all of our questions regarding warranties, service etc. it was a long day and all three were still courteous and customer service top notch. We recommend Cleveland Toyota highly if you value professional and excellent customer service. More

We are repeat customers. Every experience has been amazing from sales to finance to services on purchases past. Our salesman Matthew Frady was very professional knowledgeable Every experience has been amazing from sales to finance to services on purchases past. Our salesman Matthew Frady was very professional knowledgeable and sold us not one but 2. We wanted to save money on our current vehicles and he made sure we did just that along with the negotiation team and the finance manager Taylor who was outstanding. Our intention was trading one but he showed us a different way and that worked better for us in everyway possible. Now we are saving and driving the most reliable and best vehicles on the road. I really recommend them to anyone that wants above and beyond services. Can't say enough about them and will continue to be a loyal customer. More

Dealer was great. The buying process was super easy. All the staff was super helpful and down to earth. The buying process was super easy. All the staff was super helpful and down to earth. More