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Toyota of Cleveland

McDonald, TN

5.0
4,710 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,710 reviews

November 10, 2024

We have bought 2 cars from this dealership and both times is was a pleasant experience. More

by ehall105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Toyota of Cleveland responded

We're so glad to hear it! Thank you for rating us five stars! – Toyota of Cleveland

November 09, 2024

From Buying a Car to Service is Five Star everything so easy. Matthew n Stockton are the best. Service department very friendly. More

by DannyW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Toyota of Cleveland responded

Danny, we're delighted to hear that Matthew and Stockton made your experience at Toyota of Cleveland a five-star one! Our team is always here to ensure everything goes smoothly. Thanks for the kind words!

November 09, 2024

I purchased a 2024 Tacoma from Josh Howard and Matt Frady. They were excellent! I didn't feel pressured at any point and it was actually an enjoyable experience. You can tell that customer service real More

by Melanie R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Toyota of Cleveland responded

Melanie, we're delighted to hear that Josh and Matt made your experience at Toyota of Cleveland enjoyable and pressure-free. Your recommendation means a lot to us, and we look forward to assisting you or anyone you refer in the future!

November 07, 2024

We like the people here. Me and my husband have bought several vehicles from this dealership. The guys here are very thoughtful. The service department works with you to get More

by jcisunflower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fidel Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that our team has consistently provided thoughtful service and support. We look forward to assisting with any future vehicle needs!

November 07, 2024

John Stanesic is a great honest salesmen I would recommend him to anyone looking to purchase any vehicle on the lot. When services arise that I need, he is prompt To make scheduled appointments for More

by kbkennedy0913
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Stanesic
Nov 08, 2024 -

Toyota of Cleveland responded

Thank you for the wonderful feedback about John and our team at Toyota of Cleveland! We're delighted to hear that his honesty and dedication made your experience a positive one. We appreciate your recommendation, and we're here whenever you need us!

November 06, 2024

The entire staff at Toyota of Cleveland was knowledgeable, efficient, and kind. Fidel was patient, thorough in his understanding of what i was looking for in a vehicle, and easy to communicate More

by Kalei Clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fidel Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane - Manager
Nov 07, 2024 -

Toyota of Cleveland responded

Kalei, we're delighted to hear about your seamless experience with Fidel, Shane, and Crystal at Toyota of Cleveland. It was our privilege to assist you with your first vehicle purchase and we hope you won't hesitate to reach out if we can be of service again in the future. Until then, take care and enjoy your new ride!

November 04, 2024

Everyone at this dealership is very nice and helpful. I would definitely recommend Toyota if Cleveland. More

by Jojoled1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Stanesic
Nov 05, 2024 -

Toyota of Cleveland responded

Hi Jojoled, thank you for recommending Toyota of Cleveland! We're delighted to hear that our team provided a helpful and friendly experience. We appreciate your support! Enjoy your new ride!

November 04, 2024

Very pleased with the overall experience with this dealership. The process of buying was smooth and everyone was very professional. Our salesperson John Stanesic was awesome, highly recommended askin More

by jeremywalker54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Stanesic
Nov 05, 2024 -

Toyota of Cleveland responded

Hi Jeremy, we're delighted to hear that John and the team at Toyota of Cleveland made your buying experience smooth and professional. We appreciate your recommendation and see you again! Enjoy your new ride!

November 02, 2024

Dustin Shrader is your guy! Super laid back, not super pushy like your stereotypical salesman. More

by cjohnnyboi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Toyota of Cleveland responded

Thank you for the kind review - Dustin will be so happy to hear it! We appreciate your business and hope to see you again next time here at Toyota of Cleveland!

November 02, 2024

Excellent customer service from Noah and the finance team A++ dealership offered to show all makes and models in my price range. Purchased same day. More

by Lonnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Lockridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Toyota of Cleveland responded

Lonnie, we're delighted to hear that Noah and the team provided excellent service at Toyota of Cleveland. Thank you for choosing us and sharing your experience! Enjoy your new vehicle!