Toyota of Cleveland

Helpful in every way with my service trip, video was a nice touch and they called me and kept me informed. nice touch and they called me and kept me informed. More

Friendly, efficient, and responsive. Kenny Jones talked me through what I thought I wanted and needed, showing me the subtle differences. Tyler Ratledge and Monte' Burney also were mo Kenny Jones talked me through what I thought I wanted and needed, showing me the subtle differences. Tyler Ratledge and Monte' Burney also were more than fair with me in the process. TofC is a true community partner and provided a great experience in my new truck purchase. More

Best customer service ever! Took care of our every need. Listened to what we wanted. Got us into a brand new car within a few hours! Took care of our every need. Listened to what we wanted. Got us into a brand new car within a few hours! More

Gregg, Shane, & Taylor took the best care of us in our need of a new Toyota. The entire process was positive and friendly. Absolutely the best place to buy a car! need of a new Toyota. The entire process was positive and friendly. Absolutely the best place to buy a car! More

This dealership has always treated us fairly. They take time with us to allow us to ask questions and test drive cars until we have a made an informed decision. We have never felt pressured to They take time with us to allow us to ask questions and test drive cars until we have a made an informed decision. We have never felt pressured to buy a car from this dealership. The salesman even allowed me to try out my phone on the car to make sure all the options were available as advertised. Negotiation is always a stressful part of buying a car but they made it easy and worked with us through the process. We never felt like we were being taken advantage or manipulated like we have in other dealerships. Kenny Jones, our sales guy was very kind and patient with us. Julien Allinder, the finance guy, was also very patient as we asked what seems like hundreds of questions regarding financing and warranty options. He went through every scenario and really tried to get us best options for our money and even helped lower our payment. I highly recommend this dealership. Alfred was the first salesman we met on an earlier visit but he was on vacation when we returned. Alfred was also very nice and patient with us and we wish he could have gotten credit for sale because part of the reason we returned was because of him. We didn't plan on buying but found a used car with low mileage and decided we needed to buy as it would be gone soon. I highly recommend both Kenny and Alfred. More

Let me start by saying we are a Toyota family. We've been driving Toyotas for 4 generations. Everyone was great. Kenny Jones was our salesman and he understood what we were looking for. We needed We've been driving Toyotas for 4 generations. Everyone was great. Kenny Jones was our salesman and he understood what we were looking for. We needed a car that my mother could get in and out of easily. We were also looking for dependable, safe and great gas mileage. He paired us with a Corolla Cross Hybrid within minutes. Crystal Thompson handled the financial part with ease. We left to have lunch and celebrate my mother's 82 birthday. When we came back, car was detailed, full of gas and ready to take home. Nothing is quick in buying a car, but these two made it painless. More

I had the most incredible experience at Toyota Cleveland! From the moment we arrived, the staff made us feel so welcome. The entire process of purchasing our Supra was smooth, stress-free, and enjoyable. From the moment we arrived, the staff made us feel so welcome. The entire process of purchasing our Supra was smooth, stress-free, and enjoyable. The team was honest, transparent, and never pressured us into making a decision. The warm atmosphere and genuine care from everyone involved made this the best car-buying experience I’ve ever had. Special shoutout to the finance team for making that part of the process effortless as well. If you’re looking for a dealership that prioritizes customers and provides an exceptional, low-pressure experience, is the place to go. I highly recommend them! More

Great service. Everyone is very courteous and. helpful. Have purchased several vehicles from them and service has always been excellent. Everyone is very courteous and. helpful. Have purchased several vehicles from them and service has always been excellent. More

Our salesperson, Michael Dylan Covington, was very professional and knowledgeable. Our experience was wonderful and we will purchase from Toyota of Cleveland again! professional and knowledgeable. Our experience was wonderful and we will purchase from Toyota of Cleveland again! More

We had an excellent experience from the moment we stepped on the lot until we walked off with signed papers for our new car! Josh Howard and Justice Goodner were great to work with, as well as Tyler Ratledge on the lot until we walked off with signed papers for our new car! Josh Howard and Justice Goodner were great to work with, as well as Tyler Ratledge during the negotiation process. They were friendly, informative, and didn't pressure us. After we left, we noticed the mirror was broken, and they ordered a part and fixed it to make things right! More