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Toyota of Cleveland

McDonald, TN

5.0
4,821 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,821 reviews

November 24, 2024

The body shop did not complete the job as promised. Car was sent off to be painted and they did not paint all the areas of concern More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Durbin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Toyota of Cleveland responded

I'm sorry to hear about the incomplete paint job on your car. We strive for thoroughness in our work, and it's disappointing to learn we fell short here. Please reach out so we can address this issue and ensure everything is completed as promised. Thank you, Justin Chretien - GSM - 423-664-9715

November 24, 2024

The folks at Toyota of Cleveland were extremely friendly. They made my car buying experience easy and enjoyable. A special thanks to Tyler for treating me like family and helping me get a great deal on my ne More

by hollisrhouston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Toyota of Cleveland responded

Hollis, we're delighted to hear that Tyler and the team at Toyota of Cleveland made your car buying experience enjoyable! Thanks for choosing us, and enjoy your new ride!

November 24, 2024

My husband and I both purchased new vehicles from Toyota of Cleveland in Tn today. We were greeted by Fidel Valencia, he was very welcoming and informative from beginning to the end and answered all questi More

by cyn13dot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fidel Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Toyota of Cleveland responded

Thank you for choosing Toyota of Cleveland! We're delighted to hear that Fidel, Justin, and Julian provided such a welcoming and informative experience. Enjoy your new vehicles, and we appreciate the recommendation!

November 22, 2024

Michael Covington was great and he was very friendly and patient with us while we were looking for a pre-owned vehicle and tried different dealerships in the area. We always have good experience here and no More

by Raj Shah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Toyota of Cleveland responded

Hi Raj, thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that Michael provided a friendly and patient experience. Enjoy your new vehicle!

November 20, 2024

Hands down the best car buying experience I have ever had. Shane immediately welcomed us on the lot and connected us with our salesman, Tyler Gibson. Tyler was amazing! He was professional, personable, More

by Stephanie C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Toyota of Cleveland responded

Stephanie, we're delighted to hear that Tyler and Shane made your car-buying experience enjoyable at Toyota of Cleveland! Thank you for recommending us, and we hope you're loving your new vehicle.

November 19, 2024

My dad has traded with this dealer for many years. We went to see them last night to buy a pre-owned Rav4. We were greeted very quickly by our sales rep Kenny Jones. Kenny was very helpful, friendly a More

by mbeeler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Toyota of Cleveland responded

Thank you for sharing your experience with us at Toyota of Cleveland! We're delighted to hear that Kenny and Justice provided such helpful, friendly service. We appreciate the recommendation and look forward to assisting you or your dad in the future!

November 18, 2024

The entire team is exceptional from beginning to end. My family has purchased several cars from the TOC. This will not be our last. A special thanks to Matt, Joey, Crystal and Stockton. The service is th More

by Svachon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that Matt, Joey, Crystal, and Stockton have all provided exceptional service. We look forward to assisting with future purchases and appreciate the recommendation!

November 18, 2024

There are not enough words to describe the amazing experience we had! We had a unique situation but that didn’t stop them! They got us out of a crappy car situation and into a new car within are budge More

by grant.jessica1125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Toyota of Cleveland responded

Thank you for sharing your experience with us at Toyota of Cleveland! We're delighted to hear that Matthew and the team were able to assist you so effectively. Enjoy your new car, and don't hesitate to reach out if there's anything else we can do for you!

November 18, 2024

Dustin Schrader, Stockton coffee, justice Goodner were all great people to work with also Lori, who I didn’t actually meet, but she did a lot of legwork getting me into the dealership. I would recommend t More

by Toyota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Toyota of Cleveland responded

Thank you for recommending Toyota of Cleveland! We're delighted to hear that Dustin, Stockton, Justice, and Lori made your experience a positive one. We appreciate your support and look forward to serving you again in the future!

November 18, 2024

Awesome place to do business with. This has been our 4th car with them. I have always done business with them. More

by Brystoncole54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to be your go-to place for car purchases and look forward to serving you again next time!

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