Toyota of Cleveland

I can’t say enough great things about the experience my wife and I had at Toyota of Cleveland. Kenny Jones, Madison Guy, Justice Goodner, and the rest of the dealer staff we encountered along the way were wife and I had at Toyota of Cleveland. Kenny Jones, Madison Guy, Justice Goodner, and the rest of the dealer staff we encountered along the way were friendly, professional, knowledgeable, and attentive. After 6 months of searching, we found the perfect vehicle and got top notch service the entire time we were at the dealership. I have no hesitation making my next Toyota purchase at Toyota of Cleveland! More

Evan Hicks was the sweetest salesman. He was super personable and NOT pushy which my wife and I appreciated. I run a multi million dollar business and would hire him tomorrow. Keep him ar He was super personable and NOT pushy which my wife and I appreciated. I run a multi million dollar business and would hire him tomorrow. Keep him around, he’s good for your business. We will definitely be asking for him in the future! More

My husband and I were greeted by Fidel when we arrived to look for a Toyota Highlander. We knew what we wanted and couldn’t believe when we drove up and there was a 2025 white hybrid Highlander. Fidel Was v look for a Toyota Highlander. We knew what we wanted and couldn’t believe when we drove up and there was a 2025 white hybrid Highlander. Fidel Was very knowledgeable and was also very patient with all of our questions and was not at all pushy. He worked with us to try to get a price we could feel comfortable with and was always very patient throughout the process which can also become a Very long drawn out process. We also appreciated that Fidel stayed until we were finalized with the finance process and helped us familiarize ourselves with all the bells and whistles in our new car. We would definitely recommend Fidel - his customer service was top notch and he was a pleasure to work with. We also want to give a shout out to Stockton who worked with us on a price we could live with and was respectful of what we wanted to pay and get for our trade-in. We also worked with Crystal who helped us through the finance portion of car buying and answered all of our questions regarding warranties, service etc. it was a long day and all three were still courteous and customer service top notch. We recommend Cleveland Toyota highly if you value professional and excellent customer service. More

Amazing buying experience! Tyler S., Shane, and Justice helped us find the perfect car for our daughter at a fair price. The staff is friendly and knowledgeable, and took great Tyler S., Shane, and Justice helped us find the perfect car for our daughter at a fair price. The staff is friendly and knowledgeable, and took great care of us and every detail of the process. Highly recommend! More

We are repeat customers. Every experience has been amazing from sales to finance to services on purchases past. Our salesman Matthew Frady was very professional knowledgeable Every experience has been amazing from sales to finance to services on purchases past. Our salesman Matthew Frady was very professional knowledgeable and sold us not one but 2. We wanted to save money on our current vehicles and he made sure we did just that along with the negotiation team and the finance manager Taylor who was outstanding. Our intention was trading one but he showed us a different way and that worked better for us in everyway possible. Now we are saving and driving the most reliable and best vehicles on the road. I really recommend them to anyone that wants above and beyond services. Can't say enough about them and will continue to be a loyal customer. More

Dealer was great. The buying process was super easy. All the staff was super helpful and down to earth. The buying process was super easy. All the staff was super helpful and down to earth. More

Salesman Kenny Jones was a pleasure to work with and finance manager Crystal Thompson was kind, efficient. finance manager Crystal Thompson was kind, efficient. More

Myself and my family have been using TOC for years and highly recommend them ! They are very respectful and truly do what’s best for the customer . highly recommend them ! They are very respectful and truly do what’s best for the customer . More

Michael Dylan was our salesman, he was fantastic, so kind, knowledgeable, but at the same time, didn't hound us. Mike Covington appraised the vehicle I was trading and was more than fair with the value kind, knowledgeable, but at the same time, didn't hound us. Mike Covington appraised the vehicle I was trading and was more than fair with the value he gave me on my trade-in. Taylor Alton was our guy closing the deal as the finance manager and he was so personable and kind as well. The overall experience with everyone we encountered at this dealership was top notch and we will definitely be returning customers and will refer people to them as well. Thank you to those 3 fellows for making our experience one that we will remember. More

This is the first dealership I have been able to maintain a great relationship with on all points. Customer service is excellent. My service warranty was about to expire and Angelia Caronia let me know about a great relationship with on all points. Customer service is excellent. My service warranty was about to expire and Angelia Caronia let me know about purchasing an extended service warranty. She also provided me with their Black Friday deal to save money, which i am grateful. When you go for service I recommend Angelia. She is always friendly and might save you some money. Awesome Toyota dealership. Highly recommend. More