Toyota of Cleveland

Julien Allinder did a great job streamlining the financial paperwork when I recently bought my 2019 Toyota Camry. I appreciated his professionalism and his ability to organize the details and answe financial paperwork when I recently bought my 2019 Toyota Camry. I appreciated his professionalism and his ability to organize the details and answer any questions that I had. Paperwork can often seem cumbersome, but Julien smoothly navigates and makes it all seem effortless. It was so nice to work with a Pro!! More

Micheal is a great salesman, very easy to talk to and work with, and knowledgeable about the vehicle I purchased. Mike is incredibly enthusiastic about his job. Overall I had a wonderful experience and w work with, and knowledgeable about the vehicle I purchased. Mike is incredibly enthusiastic about his job. Overall I had a wonderful experience and would recommend this dealership to a first time buyer. More

Callaway and the whole team were very professional! He went above and beyond excellent customer care. He went above and beyond excellent customer care. More

Callaway did a great job making my purchase as seemless and simple as possible. We were rushed since we were leaving on a trip so he brought the truck to my home and we signed the papers. Thanks Callaway and simple as possible. We were rushed since we were leaving on a trip so he brought the truck to my home and we signed the papers. Thanks Callaway! More

every time i’ve been to this dealership, the customer service has always been great. i don’t have any complaints. service has always been great. i don’t have any complaints. More

Alfred was an amazing salesman. He helped me find the perfect suv for my family and I. I highly recommend asking for him. Also Justice the financial advisor was a big help as well He helped me find the perfect suv for my family and I. I highly recommend asking for him. Also Justice the financial advisor was a big help as well. Thank you Alfred and Toyota of Cleveland. More

Nice people, good and fast business, easy to work with,would highly recommend to others with,would highly recommend to others More

Very professional. Not pushy very easy to work with salesman was great to work with. Not pushy very easy to work with salesman was great to work with. More

I test drove a few cars before I decided on the RAV4. My previous vehicle was 17 years old. Austin inherited me when the salesman I was working with moved to the service department. I texted Austin my “w My previous vehicle was 17 years old. Austin inherited me when the salesman I was working with moved to the service department. I texted Austin my “wish list” and we went back and forth over about 2 months finding the right vehicle for me. I wanted to be sure about my purchase as I keep vehicles for a long time (which is why I wanted a Toyota product). I’m sure he thought I was crazy. He ended up texting me the day after we revisited the list with “the one.” He knew the ins and outs of the vehicle from the luxurious bells and whistles to the mechanical nuances. I was “upgrading” to a much higher tech than what I was used to and he made it all crystal clear. He went out of the way to show my husband and I what a car seat would look like in the vehicle we purchased as we are planning a family. He even offered to simulate with his own child’s car seat to give us peace of mind. I’m very diligent about security and care a lot about safety. He went through all of the security measures and set ups for the vehicle to alleviate any concerns, often referencing what he would do for his own family. As if this wasn’t enough of a service, he assisted us even more when we started the purchase process of the car. My husband and I work full time and got to the dealership late on a Saturday night. He stayed with us well after closing to answer our questions and help us fill out the paperwork. He did this all with a great attitude and smile, even though were probably keeping him from going home and enjoying time with his family. (Doesn’t everyone want that on a Saturday night? I would be very grumpy.) Our story doesn’t end here. A special to mention to Julien in the finance department who also had to stay late to close out our sale. He was very hospitable and gracious the entire time. He discussed each option thoroughly to ensure the financing was right for our family. 11/10, 5 stars, top tier, highly recommend Austin Owen and Julien Allinder for any of your Toyota needs. More

Matt and Julien are awesome! Great experience and very helpful! The whole staff was very friendly and helpful. Thanks for everything!! Great experience and very helpful! The whole staff was very friendly and helpful. Thanks for everything!! More