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Toyota World Of Lakewood

Lakewood Township, NJ

4.5
848 Reviews

1118 Route 88

Lakewood Township, NJ

08701

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848 Reviews of Toyota World Of Lakewood

November 16, 2014

Awesome experience!!! November 1,2014 Want to send an extra thanks to Joseph Cavallaro for such an excellent experience at Toyota Lakewood!! I Had been contemplating a new car purchase in More

by Wee Biscuit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 17, 2014 -

Toyota World Of Lakewood responded

Hello - Thank you so much for taking the time to review our dealership. We really appreciate your feedback and your kind words. Joe is great to work with, and I am so glad to hear that he was able to make your visit to the dealership an enjoyable one. It was a pleasure working with you. We truly value your business, and we look forward to working with you in the future. If there is anything else we can assist you with, please feel free to contact us at any time! -Mark Fusco, Sr., General Manager

November 15, 2014

2015 Tacoma Purchase My experience with this dealership was excellent. I was looking for a very specific vehicle, with very specific options, which were not readily avail More

by Frank15T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Conforti, Ian Hanlon, David Kelly
Nov 17, 2014 -

Toyota World Of Lakewood responded

Hi Frank - We appreciate your honest feedback and your kind words. Thank you for taking the time to share your experience and write a review for our dealership. We work hard to provide our customers with the best buying experience possible, and I am so pleased to hear that we were able to meet your expectations. It was a pleasure doing business with you, and we look forward to working with you again in the future. Please let us know if there is anything else we can assist you with. We are here to help! Again, thanks for choosing Toyota World of Lakewood and congratulations on your new Tacoma. -Mark Fusco, Sr., General Manager

November 14, 2014

Great first car buying experience! I walked into the dealership apprehensive due to everything you hear about car salesmen. Jared Morris was very helpful and never pressured me into bu More

by kevkowalsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Morris
Nov 17, 2014 -

Toyota World Of Lakewood responded

Hello - I want to personally thank you for taking the time to review our dealership. Your feedback is very important to us. We strive to provide our customers with the best deals possible, and I am glad that Jared was able to successfully help you through the buying process. It was a pleasure doing business with you, and we look forward to working with you again in the future. Thank you for choosing Toyota World of Lakewood. Congratulations on your new 4Runner, and welcome to our dealership family! -Mark Fusco, Sr., General Manager

November 13, 2014

my experience Not a great experience I think price was decent but try to add an whole lot of extra things I did not need and try to get over would not go backto buy More

by cooldude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Velez, Jared Morris
Nov 14, 2014 -

Toyota World Of Lakewood responded

Dear Sir, Thank you for taking the time to give us your feedback. Our apologies that you did not have a positive experience when you visited us. It's truly humbling to hear that we didn't clearly show our level of commitment to the customer service that we were trying to provide. We believe every customer deserves a positive purchasing experience and a vehicle that they are satisfied with. We are truly sorry to hear of your dismay and not being able to reach you to clarify your concern with the reduced base pricing on the car you were looking at. Your opinion truly matters, thank you again for giving us the chance to improve from your feedback. Please contact my Quality Assurance Manager, Bill Kelly, at ext. 2431 at your convenience to discuss this matter. Thank you for your patronage and I apologize for your dismay. Best regards, Mark Fusco, Sr. General Manager Toyota-Scion World of Lakewood 888-451-5388

November 12, 2014

I bought a 2014 scion tc from salesman jarad Morris I thought Jarad Williams was extremely professional in selling me my Scion. He was friendly, patient and honest. I enjoyed the experience very much More

by Connie 100
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Morris
Nov 17, 2014 -

Toyota World Of Lakewood responded

Hi Connie - We appreciate you for taking the time to share your experience with our dealership. Customer feedback really does matter to us so thank you for your review. Satisfying our customers is our number one goal, and I am glad to hear that we were able to meet your expectations. Thank you for choosing to do business with Toyota World of Lakewood. It is my pleasure to welcome you to our dealership family! -Mark Fusco, Sr., General Manager

November 09, 2014

Awesome Job Went to buy a used car. Was very nervous about buying a used car and buying a car for the first time in six years. Dave Kelly made my experience a ple More

by Michelle1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James T. Pedersen, David Kelly
Nov 17, 2014 -

Toyota World Of Lakewood responded

Hi Michelle - Thank you so much for taking the time to review our dealership. Your feedback is very important to us. Dave Kelly is a big asset to our team, and I am so glad to hear that he was able to help guide you through the buying process. We truly value your business, and we look forward to your next visit. If you need any further assistance, please feel free to contact us. We are here to help! Again, congratulations on your new purchase! -Mark Fusco, Sr., General Manager

October 30, 2014

Great atmosphere, Clean service What a delightful experience we had with our salesman Paulo Paula. He made buying a car less stressful, not only was he very patient with us but he to More

by cpinto12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paulo Paula
Nov 03, 2014 -

Toyota World Of Lakewood responded

Hello - Thank you for taking the time to share your experience with our dealership. We appreciate you for writing a review. Customer feedback is very important to us so thanks again for your kind words. Paul is great to work with, and I am so pleased to hear that he was able to help make your buying experience enjoyable. It was a pleasure doing business with you, and we look forward to your next visit. In the meantime, please let us know if there is anything else we can assist you with! Congratulations and enjoy your new vehicle. -Mark Fusco, Sr., General Manager

October 28, 2014

I bought a 2015 XLE Highlander from sales Rep Jared Morris! If you are looking for a new Toyota I highly recommend Toyota world of Lakewood. This was an all around great car experience. I felt no pressure to bu More

by Sonyap103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Morris
Nov 03, 2014 -

Toyota World Of Lakewood responded

Hi Sonya - Thank you for your feedback and your kinds works. We really appreciate you for taking the time to share your experience. Your opinion really does matter to us. Jared is a big asset to our team and great to work with. I am glad to hear that he was able to help you through the buying process. We truly value your business, and we look forward to working with you again in the future. Thank you for choosing Toyota World of Lakewood. It is my pleasure to welcome you to our dealership family! -Mark Fusco, Sr., General Manager

October 28, 2014

My first time buying a Car This was my first time buying a car and I was a little nervous and had a lot of questions. I was introduced to Tommy and he was able to ease my fear More

by Shanavan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Colamaria
Oct 28, 2014 -

Toyota World Of Lakewood responded

Hello - Thank you so much for your feedback and your kind words. We really appreciate you for taking the time to review our dealership. I am so glad to hear that Tommy was able to make your buying experience an enjoyable one. We truly value your business, and it is our pleasure to welcome you to the Toyota World of Lakewood family! Congratulations on your new Camry. Enjoy! -Mark Fusco, Sr., General Manager

October 28, 2014

Great Dealer Great Service Great People The new building looks great! I've been buying Toyota's from Lakewood for years. My parents bought me my first new car there and I've been going there More

by Harrison Wingate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James T. Pedersen, Deron Clayton
Nov 03, 2014 -

Toyota World Of Lakewood responded

Hi Harrison - We appreciate your feedback. I want to personally thank you for taking the time to review our dealership. Satisfying our customers is our number one goal, and I am so glad to hear that Deron was able to meet your expectations. We truly value your business, and we look forward to your next visit. In the meantime, please let us know if there is anything else we can assist you with. Again, congratulations on your new Avalon, and thank you for your continued customer loyalty! We are so glad that you enjoyed our new facility. -Mark Fusco, Sr., General Manager

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