Toyota World Of Lakewood
Lakewood Township, NJ
Filter Reviews by Keyword
By Type
842 Reviews of Toyota World Of Lakewood
They’ve been our go to for service and new cars ever since we moved to NJ many years ago. Our recent experience was the absolute worst. We love Toyotas but something changed at this service dealership. since we moved to NJ many years ago. Our recent experience was the absolute worst. We love Toyotas but something changed at this service dealership. We said we would wait for the car’s regular service and we would be notified if anything unusual was needed. We waited in the large empty waiting room for two hours. The coffee machine was not working, the vending machines were empty. Most all of the regular people were not there anymore. The lights dimmed after sitting a while. We waited until a person called on our phone, we said we were in the waiting room. She said she thought we were somewhere else. She met with us telling us the Highlander needed significant additional service. Would we leave it until maybe Tuesday. That was unacceptable to us without an offer for a loner car for the weekend. We paid for the service completed and left. We are looking for another dealership that doesn’t give us the feeling that it is going out of business. More
Richie is a nice person, very helpful and professional,it was a pleasure to deal with him, will definitely recommend Toyota World to my friends .He explained everything we needed to know about the car, even was a pleasure to deal with him, will definitely recommend Toyota World to my friends .He explained everything we needed to know about the car, even helped to set up the computer. Thank you Richie, hope to see you in a couple of years, Sincerely, Stella. Medyukh More
I bought optional GAP coverage and the finance guy said if i cancel within 30 days there will be no cost. Well it turns out they wont give me the taxes back on the GAP coverage I purchased and told me "to if i cancel within 30 days there will be no cost. Well it turns out they wont give me the taxes back on the GAP coverage I purchased and told me "to go to the state to get my taxes back" THIS PLACE IS A SCAM AND WILL LIE ABOUT THINGS. STAY AWAY FROM TOYOTA WORLD OF LAKEWOOD. THEY SEEM NICE AND HONEST BUT WILL SAY THINGS TO MAKE YOU HAPPY AND IF YOU CHANGE YOUR MIND THEY WILL STOMP ALL OVER YOU. P.S. WHEN I TEXTED THE SALESMAN ABOUT MY ISSUE HE IGNORED ME . WHEN I WALKED IN I SAID WHY DIDNT YOU RESPOND AND HE SAID BEC. I DIDNT UNDERSTAND WHAT YOU WANTED BASICALLY AFTER THE SALE THEY GIVE YOU THE MIDDLE FINGER AS WELL. GOOD LUCK ON YOUR NEXT PURCHASE. BTW A LOT OF THEIR 5 STAR REVIEWS ARE FROM FRIENDS OF THE OWNERS AND MANAGERS THEIR TRUE RATINGS ARE MUCH MUCH LOWER! More
We felt very comfortable with everyone who was involved in our purchased of a new vehicle. They were professionally helpful every step of the way, making our experience one of a kind. Thank you again! in our purchased of a new vehicle. They were professionally helpful every step of the way, making our experience one of a kind. Thank you again! More
First ride after 6 month service truck was giving me a warning to return to dealer for service. Ran diagnostics and found 2 fault codes 52631 Fan speed sensor circuit no signal and fault code 48014 Fan 1 warning to return to dealer for service. Ran diagnostics and found 2 fault codes 52631 Fan speed sensor circuit no signal and fault code 48014 Fan 1 control circuit low circuit short to ground or open. Found engine cooling fan unplugged. More