Toyota World Of Lakewood

I wouldn't recommend anyone go here.. I wouldn't recommend buying a car here. I purchased a 2014 Corolla with 18,000 miles. First off, it had a huge vibration when you drove it. The salesm I wouldn't recommend buying a car here. I purchased a 2014 Corolla with 18,000 miles. First off, it had a huge vibration when you drove it. The salesman said he couldn't feel a thing. I owned a 2009 Corolla previously, so I knew what a smooth driving car should be. They replaced a bent rim. I was happy. Unfortunately that's the only positive thing I can say. The salesman told me I would have a year worth of oil changes. In reality they only gave me 3 oil changes. They have you in for a checkup every 5,000 miles (check things out, rotate tires), with the 10,000 mile checkup is where the oil is supposed to happen. Turns out they did the oil change at 5,000 miles. I never asked them to. So, they wasted one of my oil changes and then I went in for an oil change one day I was told the price. That's when I found out I had no free oil changes anymore, and they wasted one of mine. Since that day I started taking my car elsewhere for work. The worst part is here it is 2018 and I got a ticket for their liscense plate frame covering part of the word Garden State. I had no idea cops ticketed for this. I have a $54 fine to pay because of that. They got 4 years of free advertising and refused to pay the $54. $54 for 4 years of advertising is a good deal, especially since I drive a lot. I'm already up over 90,000 miles. I would never go back there again nor recommend anyone go there. More

BEST SERVICE ASSOCIATE JACK MURPHY & SERVICE MANAGER JACK MURPHY HAS BEEN SERVICING MY 2007 TOYOTA TACOMA SINCE I PURCHASED THE TRUCK AND I HAVE ALWAYS RECEIVED EXCELLENT REPAIR AND SERVICE ON MY TRUCK. JACK MURPHY HAS BEEN SERVICING MY 2007 TOYOTA TACOMA SINCE I PURCHASED THE TRUCK AND I HAVE ALWAYS RECEIVED EXCELLENT REPAIR AND SERVICE ON MY TRUCK. THE MOST RECENT WAS A TOTAL FRAME REPLACEMENT FROM AN ONGOING RECALL LETTER I RECEIVED. NOT ONLY DID THEY REPLACE THE ENTIRE FRAME BUT THEY REPLACED SPRINGS, SHOCKS, ALL BRAKE LINES, AND TO MANY OTHER PARTS TO MENTION AT NO CHARGE TO ME AS THE OWNER, THERE WAS A CHARGE ON MY INVOICE A JACK CAME TO THE CASHIER AS I WAS PAYING FOR IT AND CROSSED OUT THE CHARGE AND SENT ME ON MY WAY AS A HAPPY CAMPER !!! I HAVE ALL GOOD THINGS TO SAY ALSO ABOUT THE SERVICE MANAGER BILL WHO ALWAYS OVERSEES THE REPAIRS THAT THEY ARE DONE CORRECT AND THAT THE CUSTOMER IS ALWAYS SATISFIED, ALL KUDOS TO LAKEWOOD TOYOTA WORLD ! SAMUEL SHAMIE, MD LONG BRANCH More

Extremely professional, it's all about the customer I had been to a number of dealers over the last couple of months and was not impressed. One actually told me the vehicle had gone through their inspe I had been to a number of dealers over the last couple of months and was not impressed. One actually told me the vehicle had gone through their inspection, but when I looked underneath the tailpipe was completely disonnected from the muffler! I met with Michelle, who was very positive about the vehicle and every aspect of the dealership. She was accurate as could be. They let me take the vehicle to my mechanic who was over an hour away, a very pleasant surprise. My mechanic pointed out a few things, but overall blessed the vehicle. I went back and stated the issues my mechanic found. They took it right into the service center, their top mechanic concurred on the issues and they said they would fix everything! The manager was very accommodating as far as price, and promised everything would be taken care of. Two days later I brought the car back, they fixed everything and insisted I call them if there were any issues. These folks are the most professional dealership I have encountered, I would recommend them without hesitation. As a matter of fact I would suggest you bypass the others and just come here, they are amazing, thanks guys. More

Very Satisfied I bought a 2018 Tacoma Sport and was very pleased with my experience. Never shopped there before nor had I ever bought a Toyota. My salesman was Joh I bought a 2018 Tacoma Sport and was very pleased with my experience. Never shopped there before nor had I ever bought a Toyota. My salesman was John Lucky and he knew the product well. Traded in a Jeep Wrangler and he even drove 20 minutes to my house to pick up the soft top after hours. I'd definitely recommend the dealership and the salesman. More

Stress-free experience We recently leased our 4th vehicle from Toyota World of Lakewood, a new 2018 Camry. The staff there is always friendly and helpful. This time we worke We recently leased our 4th vehicle from Toyota World of Lakewood, a new 2018 Camry. The staff there is always friendly and helpful. This time we worked with Deron Clayton. Deron was very knowledgeable about the vehicles and was able to answer all our questions quickly and accurately. He was very professional and had a great sense of humor. More

Seamless Kudos to Toyota World od Lakewood!Our HELPERS...Brandan...chris..showed excellent salesmanship. Both were knowledgeable and well informed with stat Kudos to Toyota World od Lakewood!Our HELPERS...Brandan...chris..showed excellent salesmanship. Both were knowledgeable and well informed with statistics and details relating to all the vehicles which help us in navigating through our options.From the showroom on through to the service area we felt welcomed and cared for. cleanliness and comfort abound.MARK, the manager ,introduced himself with a hearty handshake and smile.Thank You Toyota,for having top notch employees in place for the tough decisions ..Thier attitudes and friendliness were reflected in all they did and they ALL made us feel comfortable and cared for. David, in finance showed his years of expertise and delivered the contract precisely and perfectly.CORY..wrapped it up the following day...and was a pleasure to deal with.The other employees..while not involved in the actual sale,were all so friendly and nice.couldnt have asked for anything more.oooooo....p.s...the industrial coffee/cappuccino machine was definitely a major player throughout ..lol....seamless experience...debi montemaro More

Friendly honest service. I traded in my 2015 Camry for a new 2018 Camry. I love this model and the dealership sales and service have been fantastic. Jim helped me find the ex I traded in my 2015 Camry for a new 2018 Camry. I love this model and the dealership sales and service have been fantastic. Jim helped me find the exact color I wanted inside and out. More

Great experience Purchased my 3rd Toyota from Lakewood, Jim O’Brien was the salesman , an honest and straightforward guy. He wanted to make a deal both of us could be Purchased my 3rd Toyota from Lakewood, Jim O’Brien was the salesman , an honest and straightforward guy. He wanted to make a deal both of us could be happy with! I was in the dealership less than 2hours. I would recommend Lakewood toyota to anyone. Ask for Jim O’Brien More

Knowledgeable, good service We effectively "walked in off the street" in search of a new Prius, as the battery in our 10-year-old Prius died at 214,000 miles. Bob was wonderful - We effectively "walked in off the street" in search of a new Prius, as the battery in our 10-year-old Prius died at 214,000 miles. Bob was wonderful -- helped us right away, knew all the Prius options, listened to our needs, and we walked out happy customers. More

Whar a pleasure to buy my car through them ! This is my second Toyota bought from this dealer,,,their service department is a pleasure, and the actual process of buying my car was as easy and rel This is my second Toyota bought from this dealer,,,their service department is a pleasure, and the actual process of buying my car was as easy and relaxed as having coffee with friends, I cannot speak more highly of them, from Alison who helped me set up an appointment to my salesperson, Bob Elwell, Many thanks for your professionalism !!! More