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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

March 20, 2022

Another great buying experience from Toyota Sunnyvale! This is my second purchase through Toyota Sunnyvale’s Used Car team. Ali Sheik and Martin Tamrazi made the entire process simple from start to fini More

by Sharon L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Tamrazi, Ali Sheik
Mar 22, 2022 -

Toyota Sunnyvale responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

March 05, 2022

Mr. Francisco clarified all my doubts about the insurance that I should take into account for the two cars that I bought, very good service and very cord More

by marina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Coloma
Mar 08, 2022 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

February 22, 2022

I was lucky to meet with Shah. He did everything possible for me and he sacrificed his whole Sunday. He is great and helpful and works by heart. I could not be any more satisfied. More

by Sara yzdn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
Feb 24, 2022 -

Toyota Sunnyvale responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

February 21, 2022

Our family recently purchased a 2021 Toyota Highlander from this location and we could not be more pleased with the outstanding professional service as well as their simple price, simple process procedure More

by rrvasquez7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
Feb 23, 2022 -

Toyota Sunnyvale responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

February 14, 2022

Luke Zhang is a top salesperson at the deal. I was looking to purchase a Tesla/Lexus/Prius in cash, he convinced me to buy a Corolla. I trusted him by mistake. It was a bad experience. And he pr More

by DNFM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke Zhang
Feb 16, 2022 -

Toyota Sunnyvale responded

Thank you for taking the time to leave us this feedback. Luke is no longer a part of our team and hasn't been for some time. If you would like to discuss this further, please contact us at your earliest convenience. Thank you. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

February 09, 2022

Mr. Shah is extremely helpful and understanding. He talked to me about what I want and helped me get a car according to my requirements. He is very knowledgeable about all the car features and explaine More

by Lovedeep1053
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah, Dino Hilario
Feb 10, 2022 -

Toyota Sunnyvale responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

December 02, 2021

This was a horrible experience. I am trying to sell my car. I spoke with George who convinced me to bring my car in for an assessment which he told me would take 15-20 min. 45 minutes later, I had no qu More

by really annoyed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali Almanzay
Dec 06, 2021 -

Toyota Sunnyvale responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

November 02, 2021

The service is so nice there and the entire experience is very smooth and easy. More

by Illucas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Alarcon, Ariel Magalhaes, Francisco Coloma, Laura Blanc, Mitchell Lane
Nov 04, 2021 -

Toyota Sunnyvale responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Ali Amanzay | aliamanzay@toyotasunnyvale.com

November 01, 2021

i'm very happy with the car in the price he sold it to me too the only thing I didn't like I had to pay for the second key not a happy camper More

by eleazarvera
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meliza Hilario
Nov 02, 2021 -

Toyota Sunnyvale responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

October 21, 2021

Meliza help us a lot during the whole process, she gave us all the info needed to take the best decision to buy the car that best fit to our needs. More

by MarioPA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meliza Hilario
Oct 25, 2021 -

Toyota Sunnyvale responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Ali Amanzay | aliamanzay@toyotasunnyvale.com

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