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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

September 22, 2022

I will not repeat myself here, but do not trust the opaque rating here, go to Yelp to read the horror stories related to the lack of the dealership's morals. Do not get fooled by the automatic "contac More

by Harold Flint
Recommend Dealer
No
Employees Worked With
Not Listed or Not Introduced
Sep 27, 2022 -

Toyota Sunnyvale responded

Thank you for taking the time to share your recent experience at Toyota Sunnyvale. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

September 22, 2022

They used to be good to get reasonable prices and models not in other dealerships. Recently it seems it became a place of both nightmarish incompetence and refined swindling. They made a mistake to make me More

by Harold Flint
Recommend Dealer
No
Employees Worked With
marwan afifi, james austin
June 24, 2022

He helped alot to find a RAV4 hybrid remotely and gave exceptional customer service during purchasing. He is responsive, and professional. Thanks! More

by Hadi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Kandil
Jun 28, 2022 -

Toyota Sunnyvale responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

June 11, 2022

Amir is absolutely amazing ! !! He got me a RAV4 hybrid in the exact trim and color I want in 2 months while all the other dealerships told me to wait 6 months minimum. And Toyota More

by Rosewusf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Kandil
Jun 14, 2022 -

Toyota Sunnyvale responded

Rosewusf, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Amir's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

June 06, 2022

Just spoke to this guy and he has great custumer service. I wish every sells guy was like him. More

by JONATHAN
Recommend Dealer
Yes
Employees Worked With
Joe Larson
Jun 07, 2022 -

Toyota Sunnyvale responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

May 30, 2022

The staff was helpful. Our salesperson, King Pizarro, was polite, courteous and respectful. He gave me financing options and was not overly aggressive like many salespeople More

by tbperry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
King Pizarro
Jun 01, 2022 -

Toyota Sunnyvale responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

May 29, 2022

King is the king of sales at Sunnyvale Toyota ! He is friendly and really helpful. He follow up with me with the car I am looking for and make sure I was taken care of. Definitely will recommend hi More

by Kimx10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
King Pizarro
Jun 01, 2022 -

Toyota Sunnyvale responded

We cannot thank you enough for your wonderful review of Toyota Sunnyvale and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

May 25, 2022

Fast and quick service. The dealer King Pizarro was very friendly and presented cars in an informative, quick and efficient manner. More

by Sean P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
King Pizarro
May 26, 2022 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ali Amanzay | aliamanzay@toyotasunnyvale.com

April 03, 2022

Great experience with buying preowned Toyota Rav4! James Tran was assisting and walking me through all the processes- a professional, trustful, and kind person, which genuinely cares about the clien More

by Roman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Apr 05, 2022 -

Toyota Sunnyvale responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with James was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Ali Amanzay | aliamanzay@toyotasunnyvale.com

April 02, 2022

This week I finished closing the purchase of my new Tacoma pro and I couldn’t be happier. In a market where everything is inflated and salesman are pushy beyond just making profit. I’m in shocked to ha More

by idimoreno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Alarcon
Apr 05, 2022 -

Toyota Sunnyvale responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Kelvin was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

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