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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

May 04, 2023

Olivia has consistently been superb at handling service on my 2021 Tundra Platinum (at 25K miles currently) for numerous service intervals to date. She is very responsive, knowledgeable, and personable as More

by tsawyer605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Maich (Service Drive Manager), Peter Mayberry (Service Technician), Melanie Soriano, Olivia Austin
May 08, 2023 -

Toyota Sunnyvale responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Bill Moody - billmoody@toyotasunnyvale.com

April 07, 2023

His honesty and careful explanations helped us achieve a smooth car-buying experience. Thank you very much! More

by Kosuke Nakasuka
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Apr 11, 2023 -

Toyota Sunnyvale responded

Thank you for this amazing review, Kosuke! We really appreciate your business. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

February 24, 2023

My first car in the US was purchased timely. Thanks to Nobu's great work, I could minimize inconvenience after moving to the Bay area. More

by Nori
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Feb 28, 2023 -

Toyota Sunnyvale responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

February 19, 2023

I had a great experience with Nobu. This was my 1st time to purchase a car and I was a bit nervous. His response is always super fast and he makes sure my questions/concerns are clear More

by Michiko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Feb 22, 2023 -

Toyota Sunnyvale responded

Michiko, I cannot thank you enough for your wonderful review of Toyota Sunnyvale and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

January 31, 2023

I had a fantastic experience at this car dealership. During the purchasing process, the salesperson- Mr.Dhanendra Shah provided excellent guidance and answered all of my questions thoroughly. He was More

by Saraswathy258
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
Feb 02, 2023 -

Toyota Sunnyvale responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

January 31, 2023

I provided the requested information to Martin Tamrach, Sunnyvale Toyota to be on their wait list. No confirmation from him at all. Disappointed!! More

by suekbai
Recommend Dealer
No
Employees Worked With
Martin Tamrazi
Feb 02, 2023 -

Toyota Sunnyvale responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

January 08, 2023

My son and I just made our purchase of a Toyota's RAV4 and it was awesome. This is by far the best dealership in the Bay Area. Exceptional experience working with Amir. Amir is extremely professional and More

by Eugene G
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Kandil
Jan 10, 2023 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

December 20, 2022

I would give zero if I could. Scheduled basic oil change and when I arrived they told me it would be a 5 hour wait for my car! At no time did they notify me of the extreme wait t More

by debra
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Simon Guzman
Dec 22, 2022 -

Toyota Sunnyvale responded

Debra, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, James Austin | jamesaustin@toyotasunnyvale.com

December 18, 2022

I bought my first car from Toyota Sunnyvale, whose at-MSRP sales during a time of extreme markups for cars will be remembered for future purchases. I'm writing this to commend Noori, whose transparenc More

by Amkim
Recommend Dealer
Yes
Employees Worked With
Noori Fraidoon
Dec 20, 2022 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Marwan Afifi | marwanafifi@toyotasunnyvale.com

September 26, 2022

I’ve been there for service. waited more than 30 minutes nobody came to check why you’re for.worst service in the Bay Area highly y recommended.if you’re planning to do service ju More

by Tiru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Everyone
Sep 28, 2022 -

Toyota Sunnyvale responded

Tiru, we appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Sincerely, James Austin | jamesaustin@toyotasunnyvale.com