Toyota Sunnyvale

Great staff, treated me like I was part of the family there. Thanks to Jimmy and Sean for making my experience easy. Go buy your car here! there. Thanks to Jimmy and Sean for making my experience easy. Go buy your car here! More

Second experience with Peter, he is friendly, informative and follows up on phone calls etc... reviews everything when picking up car. Very happy with service. informative and follows up on phone calls etc... reviews everything when picking up car. Very happy with service. More

Frank is very good and helpful. His service is very good and this company is very nice. I highly recommend this company and also Frank. and this company is very nice. I highly recommend this company and also Frank. More

Both Brian and Reiza made purchasing my new Toyota Prius an amazing experience. They were both extremely friendly, professional, and knowledgable. They knew exactly in which direction to point me and whic an amazing experience. They were both extremely friendly, professional, and knowledgable. They knew exactly in which direction to point me and which car would be the best fit. I would recommend this dealership to anyone looking to purchase a new car. The entire sales force and customer service staff were welcoming and made the process enjoyable and easy as possible. This will always be my first stop on any new car purchase. More

Reisa was professional, knowledgable and friendly. She took us on a test drive and efficiently worked through our paperwork to make our lease transaction quick and easy. We had a very pleasant experience. took us on a test drive and efficiently worked through our paperwork to make our lease transaction quick and easy. We had a very pleasant experience. More

In 2009, there was a recall for my Toyota Sienna, as per that they were supposed replace the back door struts for my sienna with better quality parts. They replaced the back door struts on my 2004 Toyota Si that they were supposed replace the back door struts for my sienna with better quality parts. They replaced the back door struts on my 2004 Toyota Sienna during a regular service appointment in 2009. In 2012, the replaced parts stopped working even though the original parts which were supposed to be recalled worked for 5 years with no problem and the supposed to be better parts which were put in as part of the recall only worked for 3 years. I explained this issue to the service advisor at Toyota Sunnyvale, but she didn't listen to that at all, and I had to pay about $500 for the repair. I called Toyota Customer relationship department and they referred me to Hope Werner who is supposed to be the Customer relationship person at Toyota Sunnyvale. She left me message saying that they cannot do anything about this. I tried to talk to her and left her numerous messages, but she never called back. So I am never going back to Toyota Sunnyvale, for me they dont exist. More

We were referred here by the Costco Auto Buying Program. I wasn't sure what to expect as our last experience at a Toyota dealership in San Jose had not been good. Stan was our contact. We made an appointmen I wasn't sure what to expect as our last experience at a Toyota dealership in San Jose had not been good. Stan was our contact. We made an appointment, came in for a test drive of the Camry Hybrid, then wanted to test the Prius Persona. He was helpful, courteous and very knowledgeable. There was no hard-sell which I appreciated. Stan explained everything in an easily comprehensible way, let us make decisions without pressuring us, and most especially, took the time to make us feel comfortable. We bought the Prius and are very pleased that we went to Stan to make the deal. More

Everyone at this dealership, mainly Damien Capizzi, tried really hard to make this transaction work. They heard what I had to say and made the experience as easy as possible. really hard to make this transaction work. They heard what I had to say and made the experience as easy as possible. More

AMAZING!!! That is how I can describe my experience at Toyota Sunnyvale. We drove from San Francisco to check out a used mini van and was greeted very pleasantly by Alex Parres. Alex, was very accommodati Toyota Sunnyvale. We drove from San Francisco to check out a used mini van and was greeted very pleasantly by Alex Parres. Alex, was very accommodating with our needs and wants and was just overall an amazing sales person! When it was time to get financed and actually seal the deal Bart DiCairano was THE BEST EVER!!! We told him exactly what we could afford monthly and he figured it out with everything that we wanted, a great warranty and a great interest rate. They fixed the things that needed to be fixed before we were able to take possession of the car and when we went to get it and didn't have the proper paperwork they drove the car to us the next day!!! Everyone was personable and friendly and made us feel very comfortable. I would absolutely recommend driving the extra distance to check them out!! Thank you so much Alex and Bart!!! More

A great following up on capturing the vehicle needs I wanted in a car, Al did a great job of getting me into it with comfort. Enjoyed the Experience and would recommend him as a representative to work w wanted in a car, Al did a great job of getting me into it with comfort. Enjoyed the Experience and would recommend him as a representative to work with. More