Toyota Sunnyvale

I had been shopping for a new Prius for three months, I had shopped at four dealerships and almost closed the deal with one of them. I called my best friend that had just bought a Prius V a couple of mont had shopped at four dealerships and almost closed the deal with one of them. I called my best friend that had just bought a Prius V a couple of months ago and he highly recommended Reisa Grimaldo from Toyota Sunnyvale. I call her and told her what I wanted and she gave the price over the phone and didn't try to up sell me. I drove over to see her and she gave me the print out of what I wanted and two days later I came up with my family and the deal was done. Reisa was so good with my family and listened to us and was very patient with us as this was the first Hybrid. We have purchased over a dozen new vehacils from Lexus to Honda and this was the best and quickest experience by far. If you want a great deal with no run around from purchase to finance go see Reisa she will listen to your needs and help you in your purchase. More

I am a satisfied customer. Starting from the initial looking up of a Highlander Plus, I chose the one I wanted. I was initially helped by an email sent from Sunnyvale Toyota, on the different Models, e looking up of a Highlander Plus, I chose the one I wanted. I was initially helped by an email sent from Sunnyvale Toyota, on the different Models, estimated prices. Then, I was invited to see which Highlander I was interested in. Reisa Grimaldo helped me with the pricing and trade in. Since we were two customers she was trying to help she referred me to Dennis Velasquez who was also very customer oriented, helpful, knowledgeable and very patient. There was a slight defect on the third row back passenger side seat that would not fold, and a pen mark on the driver's seat. Omar Ruiz from the Service Department was very attentive to my concerns and the problems were fixed. This is very good service, and I give a pat on the back to everyone who has helped me. Thank you for a job well done. Gloria Devera More

I worked out with Chau to purchase my new car. I am satisfied with the service here. Everything make me fell good. I would recommend my friend if they want to buy car ! satisfied with the service here. Everything make me fell good. I would recommend my friend if they want to buy car ! More

Great staff, treated me like I was part of the family there. Thanks to Jimmy and Sean for making my experience easy. Go buy your car here! there. Thanks to Jimmy and Sean for making my experience easy. Go buy your car here! More

Second experience with Peter, he is friendly, informative and follows up on phone calls etc... reviews everything when picking up car. Very happy with service. informative and follows up on phone calls etc... reviews everything when picking up car. Very happy with service. More

I take all my 3 Toyotas here for service. The service staff is professional and friendly. They are open everyday including the weekends - very convenient. They always have my car ready on time and all staff is professional and friendly. They are open everyday including the weekends - very convenient. They always have my car ready on time and all work is completed. If extra work is needed, they contact and explain the work and cost. I think their high level of service is why my cars last so long - one is at 198,000 miles and another at 96,000 miles. I recommend them highly. More

Tayo was great! He was professional, compassionate, a great listener, very easy to work with and really cared about helping our family get the car we wanted, and he did, many thanks Tayo! Ken was super great listener, very easy to work with and really cared about helping our family get the car we wanted, and he did, many thanks Tayo! Ken was super too! He was also very easy to work with and made all that paper work seem like a breeze, thanks for your help Ken! We had a very positive experience, and now have a GREAT car, THANKS!!! Amy and Shawn More

Ron was helpful over the phone, and had our car ready for us when we got there. He gave us the best price without us even needing to ask, and even checked to see if he could get me more for my trade-in. He us when we got there. He gave us the best price without us even needing to ask, and even checked to see if he could get me more for my trade-in. He gave great advice, was happy to explain features of the car to me, and answered all my questions cheerfully. I have never had such a pleasant experience buying a new car! Roy was just as friendly and cheerful, and ridiculously fast with the paperwork. Two months prior, my fiancee had bought the same model car from a different Toyota dealership, and the whole process took more than 5 hours. Ron and Roy had us in and out in 2 hours and didn't give us any of the hassle or hard upsell that the other dealership did! We love these guys. -Chris B More

Superb customer service, great price and a very smooth deal. Very helpful people at Toyota Sunnyvale. I'll definitely recommend this dealership to everyone i know. deal. Very helpful people at Toyota Sunnyvale. I'll definitely recommend this dealership to everyone i know. More

Timely service. Friendly and professional staff. The dropoff facility is very useful. They even picked me up from my Sunnyvale office when I could not find anyone to give me a ride to the dealership, wh dropoff facility is very useful. They even picked me up from my Sunnyvale office when I could not find anyone to give me a ride to the dealership, which was very nice of them. Will definitely bring both my cars here in future. More