Toyota Sunnyvale

Toyota Sunnyvale is one of the best Toyota dealership in the bay area with their 10 points guarantee ,and the most different thing compare with another car dealership is about sale service . Celine is the b the bay area with their 10 points guarantee ,and the most different thing compare with another car dealership is about sale service . Celine is the best sale lady i ever see that i why I have just bought a grand new Toyota Corolla 2013 by her suggestion . She is a very nice, friendly ,and very passion with customer. Actually i tried many different dealership to compare the price. Anyone wants a dealership can offer the best price and service. Finally i decide to buy my new car at Toyota Sunny Vale because of sale specialist Celine. She worked very hard to help me to choose the best color for my car ,the best paying case...However, anybody need to watch out Mr. Phil -who works at the financial room because he will spend about 20 minutes to persuade you guys for buying a extended car guarantee, and if you don't want to buy it , you can be in a trouble . I was in that situation . I put money for the down payment is $6000 ,and i used my debit card to pay for it . Mr Phil just swipe only 1 time and he told me " Your debit card doesn't work ..it is just accept $500 ...you can't pay ...you have to get cash..." . I knew that he wanted to make trouble for me just because i didn't buy a extended car so i told him " please try another time , Mr Phil i guess it can accept $2000 , not $500 .." so this time he tried again and it accepted $2000. It means that Mr. Phil didn't try his best to sell more car like sale specialist Celine , she tried her best to sell as much as car for the dealership but not Mr. Phil . I guess Mr.Phil doesn't care about the amount of selling car because he is in financial department( he doesn't under pressure for selling car like sale team) but it is not fair because one is trying very hard for the company ,one doesn't care about selling amount. In conclusion, i strongly recommend sale specialist Celine who can stand by your side , friendly , passion, reliable and caring for customer ,and avoid Mr.Phil. More

I purchased 2013 toyota Prius without any pressure. This was the first time that I did not feel pushed or insulted by a dealer. I purchase a car at this dealership in 2001 and I liked it that time so I come was the first time that I did not feel pushed or insulted by a dealer. I purchase a car at this dealership in 2001 and I liked it that time so I come back this time to. Very pleased. Thank you all at Toyota Sunnyvale. More

I worked out with Chau to purchase my new car. I am satisfied with the service here. Everything make me fell good. I would recommend my friend if they want to buy car ! satisfied with the service here. Everything make me fell good. I would recommend my friend if they want to buy car ! More

I had been shopping for a new Prius for three months, I had shopped at four dealerships and almost closed the deal with one of them. I called my best friend that had just bought a Prius V a couple of mont had shopped at four dealerships and almost closed the deal with one of them. I called my best friend that had just bought a Prius V a couple of months ago and he highly recommended Reisa Grimaldo from Toyota Sunnyvale. I call her and told her what I wanted and she gave the price over the phone and didn't try to up sell me. I drove over to see her and she gave me the print out of what I wanted and two days later I came up with my family and the deal was done. Reisa was so good with my family and listened to us and was very patient with us as this was the first Hybrid. We have purchased over a dozen new vehacils from Lexus to Honda and this was the best and quickest experience by far. If you want a great deal with no run around from purchase to finance go see Reisa she will listen to your needs and help you in your purchase. More

I am a satisfied customer. Starting from the initial looking up of a Highlander Plus, I chose the one I wanted. I was initially helped by an email sent from Sunnyvale Toyota, on the different Models, e looking up of a Highlander Plus, I chose the one I wanted. I was initially helped by an email sent from Sunnyvale Toyota, on the different Models, estimated prices. Then, I was invited to see which Highlander I was interested in. Reisa Grimaldo helped me with the pricing and trade in. Since we were two customers she was trying to help she referred me to Dennis Velasquez who was also very customer oriented, helpful, knowledgeable and very patient. There was a slight defect on the third row back passenger side seat that would not fold, and a pen mark on the driver's seat. Omar Ruiz from the Service Department was very attentive to my concerns and the problems were fixed. This is very good service, and I give a pat on the back to everyone who has helped me. Thank you for a job well done. Gloria Devera More

I take all my 3 Toyotas here for service. The service staff is professional and friendly. They are open everyday including the weekends - very convenient. They always have my car ready on time and all staff is professional and friendly. They are open everyday including the weekends - very convenient. They always have my car ready on time and all work is completed. If extra work is needed, they contact and explain the work and cost. I think their high level of service is why my cars last so long - one is at 198,000 miles and another at 96,000 miles. I recommend them highly. More

Tayo was great! He was professional, compassionate, a great listener, very easy to work with and really cared about helping our family get the car we wanted, and he did, many thanks Tayo! Ken was super great listener, very easy to work with and really cared about helping our family get the car we wanted, and he did, many thanks Tayo! Ken was super too! He was also very easy to work with and made all that paper work seem like a breeze, thanks for your help Ken! We had a very positive experience, and now have a GREAT car, THANKS!!! Amy and Shawn More

Ron was helpful over the phone, and had our car ready for us when we got there. He gave us the best price without us even needing to ask, and even checked to see if he could get me more for my trade-in. He us when we got there. He gave us the best price without us even needing to ask, and even checked to see if he could get me more for my trade-in. He gave great advice, was happy to explain features of the car to me, and answered all my questions cheerfully. I have never had such a pleasant experience buying a new car! Roy was just as friendly and cheerful, and ridiculously fast with the paperwork. Two months prior, my fiancee had bought the same model car from a different Toyota dealership, and the whole process took more than 5 hours. Ron and Roy had us in and out in 2 hours and didn't give us any of the hassle or hard upsell that the other dealership did! We love these guys. -Chris B More

Superb customer service, great price and a very smooth deal. Very helpful people at Toyota Sunnyvale. I'll definitely recommend this dealership to everyone i know. deal. Very helpful people at Toyota Sunnyvale. I'll definitely recommend this dealership to everyone i know. More

Timely service. Friendly and professional staff. The dropoff facility is very useful. They even picked me up from my Sunnyvale office when I could not find anyone to give me a ride to the dealership, wh dropoff facility is very useful. They even picked me up from my Sunnyvale office when I could not find anyone to give me a ride to the dealership, which was very nice of them. Will definitely bring both my cars here in future. More