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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

April 15, 2013

Reisa Grimaldo is an excellent salesperson. It was nice working with her. She is very trust worthy and was well versed in the cars. I highly recommend buying your next Toyota from her. More

by erinblackcherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reisa Grimaldo
Apr 17, 2013 -

Toyota Sunnyvale responded

Erin, Thank you for sharing your experience. We are happy to hear that Reisa earned your trust during the purchase of your vehicle. We strive to provide the highest quality service to all of our customers and hearing that a member of our team has done so truly makes our day. We invite you to return to our Service Center for the same quality of customer care when it’s time for your first oil change. If you do, don’t forget to take advantage of the free shuttle service we provide as part of our “10-Point Value Guarantee. Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

April 14, 2013

Service was excellent, especially from Celine Bian and Marc Liu. They were able to get me the price I wanted without the traditional long drawn negotiating tactics. My previous new car purchase in 2009 More

by lling4964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celine Bian
Apr 17, 2013 -

Toyota Sunnyvale responded

Ling, We appreciate your great review and recommendation. Our team is committed to providing you with unmatched speed and care in service and we believe in taking the haggling gimmicks out of the equation by offering our discounted price right up front. I am very pleased to hear Celine and Marc were reflections of that during your visit. They will be happy to hear your praise. Don’t forget we provide every customer with scheduled shuttle service at no extra charge should you ever return for service. Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

April 11, 2013

It was my pleasure to buy my own car, MINI Cooper, with Tayo at Toyota Sunnyvale. He was so kind and helpful for me. I can understand why many Japanese friend around here recommend this dealership. More

by minamomo2824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tayo Akinsete
Apr 12, 2013 -

Toyota Sunnyvale responded

Mina, Thank you for the review and congratulations on your new car. It is great to hear such positive words about our team and we're glad you have enjoyed our service as much as we have enjoyed taking care of you. As a Toyota Sunnyvale customer, you can have the comfort of knowing that you got a great deal, since every new vehicle in our inventory is marked below the M.S.R.P. as part of our "10-Point Value Guarantee." Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

April 10, 2013

I bought new Toyota Rav4. Sunnyvale Toyota has shuttle service which makes easy to drop my car and go to work. The prices are as advertised and many of the dealers don't post the prices. My name is Cha More

by csudatha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2013 -

Toyota Sunnyvale responded

Chandra, Thanks for the review and rating. It’s great to hear that you enjoyed the shuttle service we provide as part of our “10-Point Value Guarantee.” It is our pleasure to make the servicing experience that much more convenient for our customers and I hope we will see you again soon. Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

April 09, 2013

Recently bought a Prius here. Bharat Aggarwal assisted me. He was very professional, friendly and helpful. I didn't have to hassle or haggle over a deal. I told Bharat what I wanted, and he delivered. Def More

by USJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bharat Aggarwal
Apr 10, 2013 -

Toyota Sunnyvale responded

Thank you very much for the 5-star rating. Helping our customers find their dream car through an easy purchasing process is very important to us, and we’re glad to hear that Bharat represented our dealership so well. Congratulations on your new Prius, and don’t forget to take advantage of the free, yearly 119-point inspection that comes with every Toyota Sunnyvale vehicle as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

April 08, 2013

I am a college student who is about to get my B.S degree. I came here to find a vehicle affordable for me. Celine patiently walked with me until I found what I was looking for. She's very friendly and explai More

by max2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2013 -

Toyota Sunnyvale responded

Max, Thank you for the lovely feedback. We are glad to hear that Celine was in your corner and was able to help you find what you were looking for. We hope you are enjoying your new vehicle, and please don't forget to take advantage of the free 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

April 07, 2013

GOod price. Friendly sales person. Insisted on test drive even when i was sure of camry so that i dont repent later, which i really liked. Went out of way to help me. More

by Suyogkotecha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2013 -

Toyota Sunnyvale responded

Suyog, Thank you for the review. We always strive to deliver the whole package — honesty, friendliness, and professional service. I’ll definitely pass your kudos along to Celine, and the rest of the team. Thank you for your business and make sure to keep in touch for your future vehicle and service needs. Since you bought your vehicle from us, don’t forget to take advantage of the 119-point inspection we provide to all our customers for free as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

April 07, 2013

I didn't eventually purchase my car here, but I still had a good shopping experience. They have a lot of choices with reasonable price. Salesmen are really friendly and helpful. Celine, the one I m More

by FatSheep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2013 -

Toyota Sunnyvale responded

Thanks for sharing your experience at Toyota Sunnyvale. We have a highly qualified team of sales-people, many of whom are bilingual, and it is great to hear that Celine worked hard answer all of your questions. Even though you did not purchase from our dealership, we hope that you’ll consider us for your first oil change, and be sure to take advantage of our free shuttle service we offer as part of our “10-Point Value Guarantee” the next time you see us. Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

April 06, 2013

Toyota Sunnyvale is one of the best Toyota dealership in the bay area with their 10 points guarantee ,and the most different thing compare with another car dealership is about sale service . Celine is the b More

by vinhdao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2013 -

Toyota Sunnyvale responded

Vinh, Thank you for taking the time to write about your visit. With customer service being such an integral part of how we do business, we are glad to hear that Celine represented our dealership so well with you. We would like to apologize for your unhappy experience with Phil, but are glad to hear that you still feel positively about your visit overall. Congratulations on your new Toyota Corolla, and please don't forget that we offer a loaner vehicle with every service of $400 or more at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

April 04, 2013

I purchased 2013 toyota Prius without any pressure. This was the first time that I did not feel pushed or insulted by a dealer. I purchase a car at this dealership in 2001 and I liked it that time so I come More

by Kruslinci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2013 -

Toyota Sunnyvale responded

Thank you for your business and review. We’re glad that Celine’s no-pressure approach put you at ease and made your car purchasing experience more enjoyable. We want every customer to feel exactly that way when they’re at our dealership. We hope that you’ll consider our Service Center your Prius’ new home for any maintenance or repair needs down the road. If you do, don’t forget to take advantage of the free shuttle service we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Shum General Manager mikeshum@toyotasunnyvale.com

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