Toyota Sunnyvale

I was frustrated when I walked in to the Toyota Sunnyvale as I have been to 4 others the week before. Reisa Grimaldo was fantabulous, courteous, understanding, and willing to work with us. No harrassment fel as I have been to 4 others the week before. Reisa Grimaldo was fantabulous, courteous, understanding, and willing to work with us. No harrassment felt anyway, shape or form. Reisa and Phil Benevidez went over and beyond and I walked out with an affordable and new vehicle that met my needs. Cuddos to Reisa Grimaldo and Phil Benevidez. More

Walked into this Toyota Dealership last week after having a less-than-good experience with the Toyota of San Jose Dealership (salesperson was horribly pushy and deceptive). Sherwyn at the Toyota Sunnyvale bl a less-than-good experience with the Toyota of San Jose Dealership (salesperson was horribly pushy and deceptive). Sherwyn at the Toyota Sunnyvale blew me away - did a FANTASTIC job of explaining the features of the Toyota Prius C I was test-driving and making me comfortable with my first car purchase. He was also very up-front and honest about pricing and promotions. If you're a woman who's slightly terrified of dealerships/car salesmen like me, have no fear with Sherwyn. Very honest, respectable, humble and knowledgeable guy. The only negative I would say was that their business/manager/finance side wasn't as great: we had to go through several form print-outs because they kept mistyping my address or my phone number, etc. on the forms even though I'd corrected the original form from Sherwyn downstairs. Not a major issue, but a slight annoyance. **It was also...interesting...that the forms all said I was buying a "Toyota Pruis" rather than a "Toyota Prius". I pointed that out to Brian (business/finance) gentleman handling my paperwork before I started signing paperwork, but he wasn't able to fix that for some reason. What kind of Toyota Dealership (especially one in CA no less!) isn't able to spell their car model correctly in the system?? More

I had a great experience here. Members were very friendly. I didn't end up buying the car here, but still I had clarity on things I am getting which was really good. Would recommend it to other friendly. I didn't end up buying the car here, but still I had clarity on things I am getting which was really good. Would recommend it to other More

Stan Wolowski have super knowledge of product and his presentation on vehicles and document were excellence. In addition Jimmy Cai and Marc Liu help went through their vehicle exchange program, such a t presentation on vehicles and document were excellence. In addition Jimmy Cai and Marc Liu help went through their vehicle exchange program, such a team work with Toyota Sunnyvale. More

I was about to buy a used car, and Celine walked me around the parking yard to view all available used cars, asking my requirements, and gave me a quite good suggestion based on my needs. She was not j around the parking yard to view all available used cars, asking my requirements, and gave me a quite good suggestion based on my needs. She was not just suggesting a car with highest price, but based on my family's needs. Even I ended up buying a used car from another dealer, the experience at toyota sunnyvale with Celine was great. More

Reisa Grimaldo is a great sale lady, she's very friendly and understanding. Plus, she's very knowledgable about cars. It's my first time buying a new car, very scary before going. But Reisa helps friendly and understanding. Plus, she's very knowledgable about cars. It's my first time buying a new car, very scary before going. But Reisa helps me a lot and I had a very good experience with her. For sure i will recommend her to any one who wants to buy a car from her, and you won't be disppointed! More

I first approached Toyota Sunnyvale with an Internet price query through KBB or Edmonds along with 2 other dealers. Dennis was the first to respond with a very good price (several hundred dollars lower price query through KBB or Edmonds along with 2 other dealers. Dennis was the first to respond with a very good price (several hundred dollars lower than the only other dealer to respond). We set up an appointment with him for the weekend and he was happy to show us all the cars we wanted to see. Although we were shopping for a Prius plug-in, we still wanted to see all the possible colors and explore the other Prius options to make sure we were doing the right thing. Dennis happily and patiently showed us around the many Prii on the lot and answered all our questions and I had a test drive. Since his price was so good, we did not do any price negotiations; we picked the car we wanted, we did a simple credit check and application and then went to meet Brian in Finance. We got through the contracts fairly quickly and easily (even that super long contract - again no negotiations as we pretty much knew what we wanted). The financing options were excellent. Overall, we have never purchased a car so quickly and painlessly. We were and out in and driving a brand new car in about 4 hours with no nasty negotiating. What could be better? More

Brian Nguyen was very helpful throughout the entire process of purchasing my new Camry. He honored the price that we discussed through email. The entire experience was pleasant and I did not feel rushe process of purchasing my new Camry. He honored the price that we discussed through email. The entire experience was pleasant and I did not feel rushed or pushed in purchasing any extras. Great Job Brian! Thanks enriquev56@hotmail.com More

Jorge was amazing. He deserves to be recognized for his great customer service. He helped our family find a vehicle what was perfect for our needs. great customer service. He helped our family find a vehicle what was perfect for our needs. More

I had been contemplating purchasing a Prius for many months and finally decided I would brave a car dealership to check it out. I walked into the Sunnyvale Toyota Dealership with a knot in my stomach as months and finally decided I would brave a car dealership to check it out. I walked into the Sunnyvale Toyota Dealership with a knot in my stomach as I prepared for this experience. However when I walked through the door and met Reisa everything changed. She was so friendly and "real." She found me the perfect car for me. She did not try to talk me into something I didn't want. It was a refreshing experience. She and Phil worked together to help me get the best deal. I felt like they were honest and genuinely were interested in finding something that would work for me! I will come back and will tell all of my connections about the great experience I had! More