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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

April 30, 2013

Dropping off was great, Bill answer all my questions and turn around was perfect. It was really busy but what can I expect, it was a Saturday. Simon helped me when the vehicle was done explained everything More

by Alpha22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Guzman, Bill Moody
May 01, 2013 -

Toyota Sunnyvale responded

Thank you for the 5-star rating. We are delighted to have made such a good first impression on you, and hope that you left our dealership with a smile. We look forward to continuing to work with you for many years to come. Also, please keep in mind that we offer a free loaner car with any repair estimated at $400 or more as part of our “10-Point Value Guarantee.” Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

April 30, 2013

Hello... I bought a car at Toyota Sunnyvale and this is my first time buying a car... My parents always helped me and I never thought it could be that difficult until I had to buy a car myself. I went to t More

by Kniyou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2013 -

Toyota Sunnyvale responded

Thank you for the sterling review of Bharat and our dealership. I am glad we could assist you in making the experience of purchasing your first car so pleasant. We’re also pleased to hear you were able to take advantage of the College Rebate, as we truly believe in providing you with the best service and incentives. We invite you to return to our Service Center for the same quality of customer care when it’s time for your first oil change. If you do, don’t forget to take advantage of the free shuttle service we provide as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

April 30, 2013

I purchased my Honda Accord car from Toyota Sunnyvale on 04/21/2013. One of my friend recommended me to Toyota Sunnyvale and Damien. The day i went to see he USED cars my friend introduced me to Damien. We More

by mdmodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2013 -

Toyota Sunnyvale responded

Thanks for taking the time to share your feedback with us. We are delighted to know that Damien and Ben were able to assist you in locating the vehicle that met all your wants and needs. Congratulations on your new Accord, and don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a free 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

April 29, 2013

I always come to Stan Wolowski for all my automotive needs and questions. He has been a loyal and dedicated employee of Toyota Sunnyvale for over a decade and is the product trainer for all sales perso More

by robertandrews2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski, Stan Wolowski
Apr 30, 2013 -

Toyota Sunnyvale responded

Robert, Thank you for taking the time to share your experience. It is great to hear such positive words and we're glad you have enjoyed Stan’s service as much as we’re sure he has enjoyed taking care of you. We hope to see you again soon - but don't forget to take advantage of our free shuttle service we provide our customers as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

April 29, 2013

Bill is awesome at his job! he always takes care of my car when its needs a fix and never disappoints in making sure im taken care of. you can tell he works hard at his job and what he does to make sure t More

by rmendoza11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Moody
Apr 30, 2013 -

Toyota Sunnyvale responded

Thank you for taking the time to share your experience with us. It is great to hear that you are pleased with the service Bill provided; it is a delight to serve you. Customer satisfaction is our utmost priority here at Toyota Sunnyvale, so if you have any concerns with your vehicle or if there is anything else we can do for you, please don't hesitate to let me know. I'd also like to invite you to take advantage of our free shuttle service we provide our customers as part of our “10-Point Value Guarantee” the next time you visit our Service Center. Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

April 28, 2013

Special props for Celine Bian, and Lee to help us scored a new Prius V 2013 (4/27/2013). I doubt I would make the decision so quick if I was not having these two fellows to guide us through. The trade-in pr More

by eekwong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2013 -

Toyota Sunnyvale responded

Thank you for the kind words. We value your feedback and sincerely appreciate that you have chosen Toyota Sunnyvale. Your recommendation of Celine and our dealership is a huge compliment. We hope you’ll come see us as soon as it’s time for your first oil change as it was such a pleasure working with you. Don’t forget to take advantage of the scheduled shuttle service we offer all our customers at no extra charge as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

April 28, 2013

Best prices in the area. Tayo was professional, friendly and a joy to work with. He helped me find the right truck at the right price. As the Finance Manager, Bart explained all of the fine print. Customer More

by MonicaRachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano
Apr 30, 2013 -

Toyota Sunnyvale responded

Monica, Thank you for the feedback. It is great to hear from you and we are thrilled that you your experience with Tayo was the best car buying experience you’ve ever had. We hope you’re enjoying your new truck and invite you to see us in our Service Center when it’s time for your first oil change. Also, don’t forget to take advantage of the 119-point inspection we provide to all our customers for free as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

April 25, 2013

My whole families have driven Toyota car over 25 years. Toyota Sunnyvale is our favorite place. For example: on April 22, 2013 I had brought my car over there to replace the front bakes, and the next day I More

by trinhton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Matsui
Apr 29, 2013 -

Toyota Sunnyvale responded

Trinh, Thank you for the feedback. I am thrilled to hear of your enthusiasm for both the Toyota brand as well as our dealership. Your story of Paul putting the wheel cover back on your vehicle at no charge exemplifies how we strive to go above and beyond to make our customers happy. Please don’t hesitate to let us know if there are ever any automotive needs that we can help you with. Also, don’t forget to take advantage of the free shuttle service we provide as part of our “10-Point Value Guarantee.” Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

April 24, 2013

Great team. Went in to buy our lease and ended up with even better deal on new car. Very nice team and not pushy or overly saleslike. Will hope to do business with them in the future. More

by Bagatelos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen, Soroyin Roy Watkins
Apr 29, 2013 -

Toyota Sunnyvale responded

We really appreciate you taking the time to leave this 5-star review for our dealership. At Toyota Sunnyvale, we strive to deliver top-notch service without the usual car salesman pressure. I’m so happy to hear our outstanding employees were able to convey that promise to you. We look forward to working with you again in the future. Make sure you take advantage of the free 119-point annual inspection at our service center that we offer all our customers for the lifetime of their ownership as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

April 24, 2013

I dealt with Brian Nguyen in the Sales Department and he was very helpful in making the decision to go with Scion brand. He helped with choosing accessories and just made the entire experience of visiting More

by DerrickKim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Apr 29, 2013 -

Toyota Sunnyvale responded

Derrick, Thank you for sharing your great experience at our dealership with us. It is very reassuring to know that Bryan provided you with such an informative and helpful shopping experience. It is of utmost importance to our entire team that our guests leave our dealership confident that they made the right decision. I’m so glad Bryan was personally able to show you the fantastic appeal of the Scion brand. Also, we would like to remind you of our free scheduled shuttle service as part of our “10-Point Value Guarantee” for the next time you visit us for service . Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

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