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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

May 26, 2013

We have bought 3 vehicles at Sunnyvale Toyota. We worked with Stan Wolowski for the last two purchases. Stan was so great to work with and made the purchase of my new 2013 Prius very easy and relaxing. T More

by jswakeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
May 29, 2013 -

Toyota Sunnyvale responded

Thank you for the recommendation and for choosing us to purchase not one, but three cars from us. We love hearing from our satisfied customers and it feels good to know that we have earned your continued business. If you're not already familiar with our “10-Point Value Guarantees” to our customers, we encourage you to check them out – like the free, 119-point inspection we offer all of our customers once a year. Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

May 25, 2013

I recommend Toyota Sunnyvale used cars if you are looking for good price and also the agents especially Dino is very dedicated to his work. He see to it that I am comfortable with everything. He is a very go More

by kapid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2013 -

Toyota Sunnyvale responded

Thank you for leaving us this review. We are very pleased to hear you received such praise-worthy service from Dino and hope your new purchase lasts you well into the future. If you have any automotive needs in the future please do not hesitate to stop back in or contact us at the dealership. Don’t forget that we offer a free, scheduled shuttle service to all our guests as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

May 23, 2013

1. Price was good. 2. Sales person Mickey P. very 1. Price was good. 2. Sales person Mickey P. very friendly and helpful. She obviously understood our taste and helped pick the exterior and interior More

by eebe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Pesayco, Roy Watkins
May 29, 2013 -

Toyota Sunnyvale responded

Thanks for the positive feedback. We place a high priority on customer satisfaction and we’re glad you had a good experience with us. We invite you to return to our Service Center for the same quality of customer care when it’s time for your first oil change. If you do, don’t forget to take advantage of the free shuttle service we provide as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

May 22, 2013

The Sales Rep. who intially helped me, Kalani, was very intuitive and understanding about my needs and what I was looking for in a car. My Finance guy, Ken, also displayed exceptional service during the fi More

by Optima_Prime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalani Hernandez, Ken Costa
May 23, 2013 -

Toyota Sunnyvale responded

Thank you for writing this 5-star review. We're delighted to hear you had a such a “hassle free” purchasing experience with Kalani and Ken. If you have any automotive needs in the future, please don't hesitate to reach out to us at any time. We hope you're enjoying your new ride, and don’t forget to take advantage of the free, 119-point inspection we offer all our customers once a year as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

May 21, 2013

It was time to replace my 2008 Corolla, and I wanted something a little smaller with better MPG. After less than acceptable experiences at Honda and Ford, I went to Toyota of Sunnyvale. Sales rep Celine More

by HowardStateman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Amanzay
May 22, 2013 -

Toyota Sunnyvale responded

Howard, Thanks for taking the time to write this great review of our sales team. Your description of the service and professionalism you received from Celine is a huge compliment to our business. Please don't hesitate to contact us if there's any automotive need we can help with in the future. Oh, and don’t forget that we offer free, scheduled shuttle service to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

May 21, 2013

I had an excellent buying experience with Stan Wolowski. I am glad we stumbled upon Toyota Sunnyvale and Stan gave us a call. We first went to another dealership close to where we live but felt pressured. More

by margev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
May 22, 2013 -

Toyota Sunnyvale responded

Thanks for taking the time to write a review of our dealership. The decision to purchase a new vehicle is nothing to be taken lightly, which is why our sales staff doesn't utilize high pressure tactics to make sales. Customer service is our highest priority, and we strive for 100% guest satisfaction. We're happy to hear you had a positive experience shopping with us, and we hope to see you back soon. Don’t forget to take advantage of our free, yearly 119-point inspection – another amazing benefit of doing business with Toyota Sunnyvale. Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

May 20, 2013

Toyota sunnyvale's employees are friendly and their service is excellent . Dino gave us a good deal and the best car we want. Tnx toyota sunnyvale More

by Jojo paras
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Bernadino arzadon
May 22, 2013 -

Toyota Sunnyvale responded

Jojo, Thank you for your review. Customer Service is our top priority, and having friendly, professional staff is what we strive for. Congratulations on your new vehicle, and we hope you will consider us for any of your future maintenance needs. Since you purchased your car from our dealership, please remember that you will always have the peace of mind knowing that we will perform a rigorous, 119-point inspection once per year at no extra charge as part of our “10-Point Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

May 18, 2013

I bought new tires the day before at another place, and wanted to get an alignment. The service was done right away, while i waited and the price was competitive. More

by Starbuck58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Moody
May 22, 2013 -

Toyota Sunnyvale responded

Thank you for sharing your experience aligning your tires at our dealership. We are glad that you were pleased with the work performed and felt your time was valued during your stay. We hope that you will return to our dealership for all of your servicing needs in the future. Be sure to take advantage of the free scheduled shuttle service we offer as part of our “10-Point Value Guarantee” the next time you come in. Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

May 16, 2013

A perfect person did a perfect job. The company hired a right person. No one is better than him . He is Crüe best. Thank you. More

by Bing Zeus
Customer Service
Recommend Dealer
Yes
Employees Worked With
Peter potman
May 20, 2013 -

Toyota Sunnyvale responded

Bing, Thanks for the 5-star review on DealerRater. I am happy to hear you had such a wonderful visit with us, and that Peter was able to help you with your vehicle’s service needs. We hope to see you in our Service Center again for any of your future automotive needs. Be sure to take advantage of the free scheduled shuttle service we provide as part of our “10-Point Value Guarantee.” Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

May 16, 2013

I visited this dealer through a friends recommendation. I was looking for a used car, manual transmission which is really hard to find in this area, and Erick Martinez was a huge help in finding a car that f More

by channelnine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa
May 20, 2013 -

Toyota Sunnyvale responded

Thank you for leaving us with such positive feedback. Erick is a valued member of our team and we know he is dedicated to providing everyone with a personalized customer service experience. We hope you will continue to come to us for your automotive needs, as we are just as committed to customer satisfaction after a vehicle purchase as we are during it. Also, don’t forget to take advantage of the free, yearly 119-point inspection we provide to all our customers for free as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

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