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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

June 26, 2013

my name is Allen and I'm for the hunt for an affordable used vehicle with my limited budget and Alex cordially approach and greet me.There is a lot of inventory in this dealership but Alex was More

by daboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2013 -

Toyota Sunnyvale responded

Allen, I really appreciate you being so kind as to write this review about Alex and our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that goal was reached. Congratulations on your new car, and if you have any further automotive needs, do not hesitate to come back to see us. Also, be sure to take advantage of the free, 119-point annual inspection we offer our customers as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

June 25, 2013

Dennis kept me in the loop after one of their associates lost contact with me & I was able to get exactly what I wanted for my new vehicle. More

by jhet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Velasquez
Jun 27, 2013 -

Toyota Sunnyvale responded

Thank you for the review and rating. We are pleased to hear that Dennis was able to assist you renewer our commitment to your total satisfaction. Congratulations on your new car, and please don’t hestitate to let us know if there’s any other automotive need we can help with. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the free, yearly 119-point inspection we provide to all our customers for free as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

June 21, 2013

This dealership was great! I loved it! Everybody was so friendly especially Brian. I would definitely recommend this dealership! Way better then any other dealership we went to. Phil was great too! More

by austinpowers520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Jun 24, 2013 -

Toyota Sunnyvale responded

We would like to thank you for the 5-star review and for considering us for the purchase of your next vehicle. It is our goal to provide you with an excellent purchase and ownership experience and we’re glad to hear you were pleased with Brian’s customer service. Please don’t hesitate to reach out to us should you have any automotive needs in the future. Oh, and don’t forget to take advantage of the free, 119-point annual inspection we provide as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

June 21, 2013

I worked with Dennis. He was very professional and fast with everything. Dennis made buying a new car easy and I will definitely recommend him to my coworkers and friends looking to buy a car. Thanks denni More

by jennl_07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Jun 25, 2013 -

Toyota Sunnyvale responded

Jenn, Thanks for taking the time to write this review. Dennis is an excellent member of our staff and we are happy to know you enjoyed the service he was able to provide you. We look forward to assisting you again with any future automotive needs you may have. Also, don’t forget that we offer a free, scheduled shuttle service to all our service customers as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

June 11, 2013

Bought my second prius from bharat , the reason I went back to him was because he wastes no time and is superfast. Thanks for getting my family the best car. Will always return to him and reffer friends More

by jennie6666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2013 -

Toyota Sunnyvale responded

Jennie, Thank you for this review and your loyalty to our dealership. We are glad to hear your second purchase with Bharat was as quick and efficient as the first. Your satisfaction is second to none and we will always do anything in our power to satisfy our customers. We hope to see you again for your car's first service visit. Be sure to take advantage of the free, 119-point annual inspection we provide as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

June 11, 2013

Bought my first car two weeks ago and have been amazed at the speed and reliance of the dealership. I was most taken aback by the honesty in their dealing (no back-door deals, full transparency) and their wi More

by mtabraiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fuller
Jun 13, 2013 -

Toyota Sunnyvale responded

Thank you for all of the kind words. It makes us so proud to hear that your first car-buying experience was with us, and that it exceeded all of your expectations. Dan is devoted to exceptional customer care and our entire team is lucky to have him on board. Congratulations on your first car, and we hope that you’ll return to us any of your future automotive needs. Don’t forget that we’ll perform a free, 119-point inspection on your vehicle once a year as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

June 09, 2013

Dino has outstanding customer service skills. He was so polite and did not pressure us at all. He was informative and able to answer all of our questions. His manners are outstanding. Ken was also very More

by teryj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Arzadon, Ken Costa
Jun 11, 2013 -

Toyota Sunnyvale responded

Tery, Thank you for the review and rating. At Toyota Sunnyvale, we know that buying a car is a big choice already, without the stress of high pressure sales and all the nonsense that can be associated. Forget all of that, Dino, Ken and the rest of the Toyota Sunnyvale team are here to change your mind about buying a new or used automobile. Congratulations on your new car, and we look forward to seeing you again in the future. Also, be sure to take advantage of our free, schedule shuttle service we provide as part of our “10-Point Value Guarantee” the next time you bring in your car for service. Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

June 06, 2013

This was the best experience I've ever had at ANY car dealership. Super friendly and efficient people, easy transaction, smooth as silk. No BS. Wonderful place I would recommend to anybody looking for an More

by Zarko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shum, Ken Costa
Jun 10, 2013 -

Toyota Sunnyvale responded

Thank you for this review. We are honored to hear we were able to deliver the “best experience you’ve had at any car dealership.” Throughout our dealership’s history, there is a closeness between customers, employees and the Toyota Sunnyvale family that remains the hallmark of our customer commitment today. We look forward to working with you again in the future. Please don’t forget to take advantage of the free, 119-point annual inspection we provide for all our customers as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

June 04, 2013

Though I've only visited this service department a couple of times, I have always been pleased with how fast and efficient they function. I'll definitely continue visiting their service center. More

by bigroundears
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cisneros
Jun 06, 2013 -

Toyota Sunnyvale responded

Thank you for the 5-star rating. We are happy to hear that you are pleased with your decision to make Toyota Sunnyvale your vehicle servicing destination. Our team works hard to ensure that our customers walk off the lot feeling confident in their decision to do business with us, and it’s fantastic that your review reflects that goal. Don’t forget to take advantage of the free, scheduled shuttle service we offer all our service customers as part of our “10-Point Value Guarantee” the next time you see us. Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

June 03, 2013

I really recommend Jorge excellent person he help me and give me a great deal he answer all my questions, straigt to the point very respecfull and overall honest which was the other dealerships were lacked More

by stars174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cabrera
Jun 05, 2013 -

Toyota Sunnyvale responded

Christina, Thank you for the kind words. It is our aim to provide top-notch service and a friendly, comfortable atmosphere, so it's great to hear of your satisfaction with Jorge and Delon’s service. We are honored to have your business and I hope that you won't hesitate to let us know if there is any automotive need we can help with in the future. Don’t forget to take advantage of the free, 119-point annual inspection we offer our customers as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

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