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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

June 30, 2013

I stopped by yesterday to take a test drive in a 2003 Toyota Camry. The salesman, Jordan, is such a very nice and polite man. He is very knowledgeable and answered all my questions. Unfortunately, I'm More

by 2003Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Mahdian
Jul 02, 2013 -

Toyota Sunnyvale responded

Thank you for the great review. We are glad to hear that Jordan was of great help during your inquiries about the 2003 Camry on our lot. We try our best to give our customers 110% and make sure all of their questions and concerns are answered. We look forward to hearing back from you when you are ready to do business. Don't forget that as part of our "10-Point Value Guarantee" to our customers, we guarantee that every pre-owned vehicle three years old or newer at our dealership is priced below the KBB retail value, with the exception certified pre-owned vehicles. Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

June 29, 2013

I purchased my car Toyota Rav4from Toyota Sunnyvale El Camino Real,and I had the best car buying experienced that I have ever had.I met Jordan Mehdian,he was so friendly,he is very honest and very profess More

by jocelyn0420
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan mehdian, Cynthia Muonio, Jordan Mahdian
Jul 02, 2013 -

Toyota Sunnyvale responded

Jocelyn, Thanks for taking time out of your day to leave such great feedback and let us know how we're doing. We strive to have the best customer service in the business, and I’m happy to know that our goal was reflected through your experience at Toyota Sunnyvale. Please don’t hesitate to let us know if you need additional automotive help or have any questions. Enjoy your new car and we look forward to working with you in the future. In the meantime, check out our “10-Point Value Guarantees” to learn more regarding what our dealership is all about. Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

June 29, 2013

I needed to buy a new car to replace my '99 Lexus ES300 that my son is taking to college for his Junior year. My wife and I have only owned Toyota and Lexus vehicles over 35+ years but we hadn't bou More

by MtViewJon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reisa Grimaldo
Jul 02, 2013 -

Toyota Sunnyvale responded

Jon, We really appreciate you taking the time to leave such positive feedback about our dealership. Everyone at Toyota Sunnyvale is committed to ensuring we do everything we can to make our customers feel welcome and supported during their visits. Reisa and Victor are excellent members of our team and we’re happy they’re with us. If you ever have any automotive questions or need anything else, just let us know. Also, don’t forget that we always offer you a free loaner vehicle as part of our "10-Point Value Guarantee" for any service of $400 or more. Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

June 29, 2013

Toyota Sunnyvale provided a really great experience for buying my new car. No tricks, clear messages, no hidden fees, respected the quoted price, no pressure to buy or decide features or extras. I was even More

by leandrogracia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2013 -

Toyota Sunnyvale responded

Leandro, Thank you so much for reaching out to us. It was a pleasure having you come in and have our team be able to provide the assistance you needed during your car search. Enjoy the new car, and feel free to contact us if you have any automotive needs along the way. In the meantime, check out our “10-Point Value Guarantees” to learn the many benefits of being a Toyota Sunnyvale customer. Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

June 29, 2013

Allen was a great service rep to work with. My car got done early. Allen provided a clear explanation of what I needed. He did not oversell. Vince More

by vincehu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rawson
Jul 02, 2013 -

Toyota Sunnyvale responded

Vince, Thank you so much for the positive feedback about our dealership. We strive to offer the best customer service, and I’m happy to hear that our goal was reflected through your visit with us. If you have any automotive needs in the future, feel free to let us know. Also, don’t forget that we offer a scheduled, shuttle service to all our service customers as part of our “10-Point Value Guarantee.” Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

June 29, 2013

I was very pleased with my overall experience at this dealership. Omar was very knowledgable, patient, and client-centered. He gave me a clear explanation of what needed to be done and most importantly, More

by Elen08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ruiz
Jul 02, 2013 -

Toyota Sunnyvale responded

Elen, Thank you for that fantastic review. It's so great to hear what a great job our team did during your recent visit with us. We look forward to have a long and lasting relationship with you. Don’t forget to take advantage of our scheduled shuttle service in the future, we offer it to our customers at no charge as part of our “10-Point Value Guarantee.” Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

June 27, 2013

Hi my name is Ulises and i really recommend this dealership because they have great prices and great service . Alex is one of the best salesman guy there he is super nice and makes people comfortabl More

by ulises1898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Parres
Jun 28, 2013 -

Toyota Sunnyvale responded

Ulises, Thank you for taking the time to write such kind words about our sales team. Alex truly is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any automotive questions or concerns feel free to reach out to any member of our team in the future. Also, don’t forget to take advantage of the free, scheduled shuttle service we provide as part of our “10-Point Value Guarantee” the next time you see our Service Center. Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

June 27, 2013

I have my car maintenance at Toyota Sunnyvale even though i moved and this place is a little bit further. They have great service! Allen is nice, patient, and professional. He pointed out the problems and More

by wayneli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen M Rawson
Jun 28, 2013 -

Toyota Sunnyvale responded

Wayne, Thank you for writing us this stellar review. We are proud of the services team we have assembled and I know that they will be happy to hear you had such a great experience. Please let us know if you ever have any repair or maintenance needs in the future. Also, don’t forget to take advantage of the free, scheduled shuttle service we offer as part of our “10-Point Value Guarantee.” Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

June 26, 2013

my name is Allen and I'm for the hunt for an affordable used vehicle with my limited budget and Alex cordially approach and greet me.There is a lot of inventory in this dealership but Alex was More

by daboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2013 -

Toyota Sunnyvale responded

Allen, I really appreciate you being so kind as to write this review about Alex and our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that goal was reached. Congratulations on your new car, and if you have any further automotive needs, do not hesitate to come back to see us. Also, be sure to take advantage of the free, 119-point annual inspection we offer our customers as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

June 25, 2013

Dennis kept me in the loop after one of their associates lost contact with me & I was able to get exactly what I wanted for my new vehicle. More

by jhet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Velasquez
Jun 27, 2013 -

Toyota Sunnyvale responded

Thank you for the review and rating. We are pleased to hear that Dennis was able to assist you renewer our commitment to your total satisfaction. Congratulations on your new car, and please don’t hestitate to let us know if there’s any other automotive need we can help with. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the free, yearly 119-point inspection we provide to all our customers for free as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

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