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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

July 10, 2013

When I left I was pleased and felt that the dealership did right by me...I don't mind a dealership making money, I just want to be content with the transaction when I leave. My salesman, John Ewell, was More

by cameroncox74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, John Ewell
Jul 12, 2013 -

Toyota Sunnyvale responded

Cameron, We are so glad to hear that you had such a positive experience. It's always our goal to make each step of the purchasing process pain free without any pressure or gimmicks, and we are pleased that John was able to do that for you. Thanks for writing your review, and we hope to see you again soon. Please remember that we always offer you a free loaner vehicle as part of our "10-Point Value Guarantee" for any service of $400 or more. Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

July 05, 2013

Great experience. Fast quotes and felt I was getting the best pricing without haggling. Jay seemed knowledgeable about his product line and was interested in helping us find the right car. More

by Yuri88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2013 -

Toyota Sunnyvale responded

Yuri, Thank you very much for your kind words about Jay and for the recommendation. It means a great deal to all of us. I am glad that you were so satisfied with our discounted prices and no-haggling policy. We strive to have the type of approach to car sales this reaction from all of our customers. We look forward to seeing you when it’s time for your next visit. Also, don’t forget to take advantage of our free, scheduled shuttle service the next time you bring in your car for maintenance or repairs. Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

July 04, 2013

I just bought a new 2013 Corolla from this dealership. I got an outstanding service from the sales Directer "Diana K." & the fleet Manager "Delon O". They're so friendly, knowledgeable & helpful. I have bee More

by lantana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delon Orquin
Jul 08, 2013 -

Toyota Sunnyvale responded

Thank you for taking the time out of your day to reach out to us. It's great to hear what a wonderful purchasing experience with Diana and Delon. Congratulations on your new Corolla, and we eagerly await giving you the same treatment when you’re ready to purchase your RAV4. We hope that you'll enjoy your new vehicles for a very long time. In the meantime, please let us know if you need help with any other automotive need. Also, don’t forget to take advantage of our free, 119-point annual inspection that we provide our customers as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

July 03, 2013

It was a pleasant experience working with Toyota Sunnyvale. There were no high pressure buying tactics employed by the Sales guys. I was offered a competitive price upfront so there was no need for More

by rgoveas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2013 -

Toyota Sunnyvale responded

Robert, Thank you so much for the kind remarks. It's great to hear both Philip and Victor did a wonderful job during your visit with us. We look forward to providing excellent services again in the future with you. Let us know if you need help with any automotive need in the future. As a Toyota Sunnyvale customer, you can have the comfort of knowing that you got a great deal, since every new vehicle in our inventory is marked below the M.S.R.P. as part of our "10-Point Value Guarantee." Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

July 02, 2013

I was interested in finding a good condition, recent year Nissan Xterra 4x4. I noticed an ad that Toyota Sunnyvale had posted a 2010 Xterra online. The ad was very descriptive, and there were plenty of ext More

by SCnickel9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa
Jul 05, 2013 -

Toyota Sunnyvale responded

Thank you for your flattering review and for your recommendation. We love hearing from our customers and it's great to know that we've exceeded your expectations by providing you with a great experience. I am glad to hear that our team achieved this with you. If you have any automotive questions or needs in the future, please contact us. Also, don't forget that every vehicle from our dealership comes with a 119-point annual inspection performed by our specialists at no additional charge. Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

July 02, 2013

I just bought a new Toyota Avalon XLE Limited Hybrid from Toyota Sunnyvale. I engaged with multiple dealerships prior to the final purchase decision, but Toyota Sunnyvale by far offered the best experience, More

by torsteng2307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fuller
Jul 05, 2013 -

Toyota Sunnyvale responded

Thank you so much for all of your kind words and support. At Toyota Sunnyvale, we strive to provide excellent customer service and a car shopping environment that is free of pressure and stress. It looks like we are one step closer to that goal. Also, congratulations on your purchase of a new Avalon, I hope that it continues to serve you well for years to come. If you have any other automotive needs, please don't hesitate to let us know. Also, be sure to take advantage of our free, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee." Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

July 01, 2013

I brought my 2008 Tacoma in for service and was extremely happy with the service I got. My service rep was Omar Ruiz. He told me exactly what was getting done to my vehicle at 75,000 miles. I was told the se More

by Tacoman13
Recommend Dealer
Yes
Employees Worked With
Omar Ruiz, Omar Ruiz
Jul 02, 2013 -

Toyota Sunnyvale responded

Thank you for writing such a positive review about our dealership. Omar is a valuable member of our team and he will be pleased to hear that you were happy with the service he provided. We appreciate you making the trek out here and look forward to working with you and anyone you send our way in the future. Don't forget that in addition to the free loaner car we provide for repairs of $400 or more as part of our “10-Point Value Guarantee.” Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

July 01, 2013

my sales guy was kind and courteous when i visit his dealership. He was straight to the point and did not give us the run around. I was happy to purchase my vehicle from this dealer because i felt i rec More

by ashishko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2013 -

Toyota Sunnyvale responded

Thank you for taking the time to write this 5-star review. At Toyota Sunnyvale, we try our best to make all transactions as easy and smooth as possible as we want all of our customers to have enjoyable experiences. For that reason, we could not be happier to hear that your high marks all around. We hope you are enjoying your new car, and please don't forget to take advantage of the free 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

July 01, 2013

Stan did a great job. He was knowledgeable, friendly, and very patient with answering our questions so that we could make an informed decision. He provided great customer service and was not high pressured d More

by mikepressfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
Jul 05, 2013 -

Toyota Sunnyvale responded

Mike, Thank you for the incredible review. I'm glad that our team was able to assist you in finding the perfect car. Congratulations on your new Toyota Prius. We hope it brings you many years of happiness. I encourage you to take advantage of our free, 119-point annual inspection that we offer all of our customers as part of our “10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

June 30, 2013

Great experience looking for a new Prius, Reisa was straightforward about price. I'm not ready to buy yet financially but when I am ready to buy ill definitelycome back to see Reisa for a new vehicle. More

by Arivera0312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reisa Grimaldo
Jul 02, 2013 -

Toyota Sunnyvale responded

Thank you for leaving us this review. We're very happy to hear that Reisa was able to make your car-shopping experience easy and informative. Let us know if you have any other questions and we would be happy to help. We hope to see you back in again when you are ready to purchase your vehicle. Also, don’t forget that we offer will perform a free 119-point annual inspection on all our customers’ vehicles as part of our "10-Point Value Guarantee.” Sincerely, Marc Liu General Sales Manager marcliu@toyotasunnyvale.com | 888-402-3667

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