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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

July 31, 2013

Recivi muy excelente servicio con la compra de mi automovil. El representante de ventas se llama Alex Parres y fue muy amable y muy paciente con nosotros mientras nos decidiamos, el nos explico todo More

by Galegos23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2013 -

Toyota Sunnyvale responded

Gracias por haber escrito esta amable recomendacion. No podriamos estar mas felices en escuchar de la excelente experiencia que tuvieron comprando su camioneta con Alex. Por favor no dude en contactarnos por cualquier otra necesidad que tengan. Tambien, no olviden que ofrecemos una inspeccion de 199 puntos gratuita una vez al ano, como parte de nuestros programa “10 Point Value Guarantee.” Sinceramente, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

July 30, 2013

Al was honest and excellent. No pressure. No gimmicks... The entire sales process was pleasant. After sales check up and follow through was good. Certainly will do business again. More

by kkothuri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Mokhtari
Aug 01, 2013 -

Toyota Sunnyvale responded

Thank you so much for the great feedback. I am so happy to hear that Al helped you purchase your car without the pressuring you in any way. Customer service is very important to us so I am so glad that we made the process go very smooth for you. If you have any additional automotive needs, please don’t hesitate to call or stop by. Also, don’t forget that we have a free, scheduled shuttle service for our service customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

July 30, 2013

Nobu gave all correct information and delivered what he promised to us.any demands we have put as customer he took it positively and ran through management and given us their view of possibilities.He gave More

by dipesh1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Aug 01, 2013 -

Toyota Sunnyvale responded

Thank you for taking the time to share your feedback. We’re pleased to hear that Nobu provided you with straight-forward and informative customer service. Helping guide our customers toward the vehicle that best matches their needs is what we take pride in doing, and I’m glad Nobu could be of assistance to you. Feel free to stop by or call us if you have any other automotive needs. Also, don’t forget to take advantage of the free, scheduled shuttle service we provide all of our service customers as part of our “10-Point Value Guarantee” in the future. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

July 29, 2013

Jordan is an awesome salesman he is extremely patient, knowledgeable and honest. We test drove two cars and not once did he pressure me into buying any of them it was one of the best experiences for being More

by eric408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Mahdian
Jul 30, 2013 -

Toyota Sunnyvale responded

Eric, Thank you for your positive feedback. I’m thrilled to hear that Jordan helped you narrow down your car selection in a pressure-free environment. If there’s any automotive need you might have in the future, be sure to stop by or give us a call. Also, don’t forget that we offer a free, 119-point annual inspection with every car purchase as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

July 27, 2013

Nobu understand my requirement and give deal accordingly. He is very friendly nature,hardworking sales person I ever met. He also give me good discount rate. Overall I had very good experience and I will hig More

by jigarmicro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Jul 30, 2013 -

Toyota Sunnyvale responded

Thanks for sharing your experience. I'm thrilled to learn that Nobu demonstrated outstanding customer service during your visit. Please let us know if we can help you with anything else automotive-related, and be sure to take advantage of the 119-point inspection we provide to all our customers for free as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

July 27, 2013

The experience of working with Brian Nguyen was very pleasant. He was responsive and active in providing information on the Prius we were searching for. He was persistent in following up and answered q More

by ghholty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Jul 30, 2013 -

Toyota Sunnyvale responded

Thank you for the review and rating. We take pride in providing our customers an informative and enjoyable car shopping experience, and I'm so glad that Brian has proven this to. If you find you have any other automotive questions or concerns, feel free to contact us any time. We look forward to seeing you on your next visit. Be sure take advantage of our free shuttle service we offer as part of our “10-Point Value Guarantee” the next time you see us. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

July 27, 2013

I got a toyota corolla s at toyota sunnyvale and it was a good experience for me I got a car that I wanted thanks to Zenia she was friendly and nice..And I reccomend to go to toyota sunnyvale More

by lilmae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zenia Padua
Jul 30, 2013 -

Toyota Sunnyvale responded

Mae, I really appreciate you taking the time to leave us this great review. It's very encouraging to hear that Zenia provided you with a friendly and helpful car buying experience. Please feel free to contact us with any other automotive questions or needs you might have in the future. Also, please don't forget that we offer a loaner vehicle with every service of $400 or more at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

July 26, 2013

I just went in and purchased a brand new 2013 Prius C one. Everything went smoothly and was very hassle free. They had the exact car I wanted, right color, and the deal was pretty sweet too! I spok More

by walmoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reisa Grimaldo
Jul 29, 2013 -

Toyota Sunnyvale responded

Will, Thanks for the review. It’s great to hear that you enjoyed working with Reisa toward the purchase of your Prius C one. Your recommendation is wonderful to hear and I'm happy that you got to experience our dealership's commitment to customer service. We look forward working with you again in the future. Also, please consider taking advantage of the free shuttle service that we offer as part of our “10-Point Value Guarantee” the next time you bring in your car for service. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

July 26, 2013

The Sunnyvale Toyota facility reminds me of the bad experience I had purchasing the vehicle there. Sean Nguyen (Financial Services Manager) and Mike New (Finance Director) forced an extended service pa More

by fzimmermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike New, Sean Nguyen
July 26, 2013

I bought 2 cars at this dealer, I have had very good experience, Fernando Gonzalez helped me very professionally, I am very happy with my certified 2010 Rav 4. They have staff interested in the custome More

by sylagc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzales
Jul 30, 2013 -

Toyota Sunnyvale responded

I would like to express our sincere gratitude both for your business and for taking the time to write this 5-star review. I am happy to hear that Fernando made such a good impression on you and earned your repeat business. We look forward to working with you again. Be sure to take advantage of our scheduled shuttle service the next time you pay our Service Center a visit. We offer it for free to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

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