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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

September 07, 2013

Glad I came to Toyota Sunnyvale. Mr. Orquin was the perfect salesman. He dealt with me in a very professional manner. I would definitely recommend this dealship and particularly Mr. Orquin to my friend More

by ramonferrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delon Orquin, Delon Orquin
Sep 11, 2013 -

Toyota Sunnyvale responded

Ramon, Thanks for writing this review. We work hard to ensure our customers are completely taken care of and it seems as though that was the case working with Delon. Congratulations on your new Sienna and we hope to see you again very soon. Also, please remember that we offer a free, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

September 07, 2013

I bought 2007 Black Honda Accord SE from Toyota Sunny vale couple weeks ago. Our dealer was John Ewell, who was very friendly, helpful and trustworthy on the deal. He gave us a good price on this car. NO More

by kchrisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Sep 11, 2013 -

Toyota Sunnyvale responded

Chris, Thank you for this 5-star review. All of us at Toyota Sunnyvale are eager to help make your shopping experience a little easier and I’m glad to hear John achieved that for you. Please let us know if there is any other automotive need we can help you with. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee. Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

September 05, 2013

Fantastic and friendly, he always make us feel with all the information and confidence. We are not from here and he explained to us perfect how it works here. Thanks More

by mendiburu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalani Hernandez
Sep 11, 2013 -

Toyota Sunnyvale responded

Mendi, Thank you for sharing your experience. We're excited to hear you enjoyed your time spent at Toyota Sunnyvale and that Kalani was so helpful. Please let us know if there is any other automotive need we can help you with. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee. Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

September 03, 2013

Brenda helped me find the car I needed within my price range. The entire crew seemed to enjoy helping their customers.For any first time buyers I would highly recommend visiting the crew here. Ask for Bre More

by EJohnson17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2013 -

Toyota Sunnyvale responded

Thanks for the 5-star rating. We’re glad to hear that you feel Brenda took exceptional care of you. We look forward to working with you again; be sure to take advantage of our free, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee” in the future. Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

September 03, 2013

Thank you very much, Mr. Simon Guzman, Toyota Sunnyvale Assistant Service Manager, for providing truly exceptional service. My 2004 Toyota driver door was damaged on my recent visit at Toyota Sunnyvale. More

by tiffanykim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Simon Guzman, Simon Guzman
Sep 06, 2013 -

Toyota Sunnyvale responded

Katelynn, Thanks for the awesome feedback. I’m glad to hear you had such a great experience with Simon on the repair your Sienna’s door. If you have any additional automotive needs, please don't hesitate to contact us. Don’t forget that in addition to our shuttle service, we offer a loaner vehicle at no extra charge for any service estimated at $400 or more. Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

September 03, 2013

This is by far the BEST new car buying experience that I have ever had!!! At 66 years old I have certainly had had my share of bad/unpleasant experiences. Jennifer was courtesy, professional, knowledgeabl More

by bluejay0012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2013 -

Toyota Sunnyvale responded

Robyn, We certainly appreciate the 5-star review and awesome feedback. The Toyota Sunnyvale staff is passionate about what we do and who we serve; we appreciate you for taking the time to notice our efforts to provide excellent customer service. Please consider taking advantage of our free shuttle service we offer as part of our “10-Point Value Guarantee” to every customer the next time you bring in your car for service. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

September 02, 2013

I will recommend this dealership to all my friends and family. I had great customer service from Alex. No pressure sales. He tried to find me a car that I liked. I didn't find anything. But I will retur More

by pineda123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2013 -

Toyota Sunnyvale responded

Thank you for sharing your experience. Our staff is committed to providing excellent customer service and that includes ensuring a low-pressure atmosphere for our customers. When you’re ready to be in the market for a new car again, please don’t hesitate to reach out to Alex or our dealership. Also, don’t forget about the free, 119-point annual inspection we provide all our customers as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

September 01, 2013

A very good shopping experience ,Jordan was very patient sales person he worked with us and we didn't fell any presser ,I recommend Jorden to any car buyer . More

by shahram47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Mahdian
Sep 06, 2013 -

Toyota Sunnyvale responded

Thank you for the review. We are encouraged to hear that Jordan’s patience contributed to your great experience at our dealership and the purchase of your new car. Please let us know if there is any other automotive need we can help you with. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee. Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

August 31, 2013

Erich took his time to show us all the options. Never rushed us. Ken was very quick in doing the finance and always shoots for the lowest price possible. Recommend both these guys. More

by Mg134
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ken Costa
Sep 06, 2013 -

Toyota Sunnyvale responded

Thank you for writing this 5-star review. We are pleased to hear that Erick made you feel comfortable during your shopping process, and that you had a great time at our dealership. Congratulations on your new car and we hope to see you again very soon. Also, please remember that we offer a free, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

August 27, 2013

Everyone we dealt with was professional, knowledgeable, helpful, and went out of their way to make sure we were well taken care of throughout the process. Within the first week we even exchanged the new ca More

by saratoga88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delon Orquin
Aug 29, 2013 -

Toyota Sunnyvale responded

Thank you for taking the time to write this review. It is encouraging to know that you enjoyed purchasing from us and truly saw the value of our “10-Point Value Guarantee.” Please don’t hesitate to let us know if there’s ever any automotive need we can help you with. Oh, and don’t forget that we provide our customers with a free loaner vehicle for any service order estimated at $400 or more. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

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