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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

October 25, 2013

I was hard to lease the car by company account. I had to submit some documents. Nobu told us hot to lease it very kindly even though it required long time. More

by TakahitoKomiya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Oct 30, 2013 -

Toyota Sunnyvale responded

Takahito, Congratulations on your new lease. We are grateful for the opportunity to have earned your business and humbled by your great rating and feedback. Feel free to call us or swing by if you have any further automotive needs down the road. Also, don’t forget about the free, 119-point annual inspection we provide all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

October 24, 2013

John Ewell was great!!!! We saw this car online and called ahead to see it. John was waiting for us with utmost attention. He met our needs and was very friendly. I would recommend visiting John Ewe More

by ctana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Oct 25, 2013 -

Toyota Sunnyvale responded

Thank you so much for taking the time to leave such a wonderful review for us. John is part of a very dedicated team that strives to ensure all of our customers drive away happy, and he’ll be delighted to hear your praise. Feel free to contact us with any automotive needs you might have in the future, and don’t forget about our free, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

October 23, 2013

Wow! What a PERFECT place to buy a car! Both Atana and Ken worked my deal and made it so easy for us! We were in bad shape last year and they both went above and beyond to help us! When we had an opportun More

by amysc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atana , Ken Costa
Oct 25, 2013 -

Toyota Sunnyvale responded

Amy, Thank you for the wonderful review. Your kind words will be passed along to Atana and Ken as they are both excellent employees who work hard to make sure our customers are satisfied. I am pleased to hear that they were able to get you the vehicle that you were looking for. Congrats on your new car, we hope you enjoy it. Also, feel free to contact us with any automotive needs you might have in the future, and don’t forget about our free, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

October 23, 2013

I purchased a pre-owned car from Toyota Sunnyvale and my overall experience has been very good. The appointment process was quick and even when the person signed up for appointment wasn't available she made More

by varindersogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najaf Ali, Ken Costa
Oct 25, 2013 -

Toyota Sunnyvale responded

Thank you so much for the wonderful feedback, Varinder, and congratulations on the car. Najaf and Ali, like all of our staff, make it their top priority to ensure that every customer through our door has a pleasant car shopping experience. They’ll be pleased to see your review. If there is any automotive need we can help with in the future, don’t hesitate in contacting us. Also, don’t forget that we offer a free, scheduled shuttle service to all our service customers as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

October 23, 2013

When I bought TOYOTA callora from Mr. Ishihara, I didn't have a car yet. He always pick me up from my house to TOYOTA Sunnyvale. And he still support me now. He is really kindness person!! More

by MKSGR0112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Oct 25, 2013 -

Toyota Sunnyvale responded

Thanks for the 5-star review and congratulations on the new car. Customer satisfaction is our top priority, and it’s a pleasure to hear that Nobu provided to kind and helpful customer service. We look forward to working with you and anybody you send our way for many years to come. Don’t forget to take advantage of the free, 119-point inspection we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

October 21, 2013

They fixed my doors quick and good, I'm glad to have Alfredo Alegria as a Technician, thanks so much Toyota...For sure I will recommend to my friends. More

by nurychiquita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Alegria
Oct 23, 2013 -

Toyota Sunnyvale responded

Nury, Thank you for leaving a great review about Toyota Sunnyvale. Alfredo and the rest of our team strive to provide quality customer service to every person that walks on the lot. In hearing about your experience, it appears that we have achieved our goal. Don’t forget to take advantage of our free shuttle service if you ever bring your car in for maintenance or repairs. Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

October 20, 2013

truck was on-line and when I arrived it was better than described. Spoke with GM Mike over the phone and met managers Tom and Miguel when I arrived who took me for a drive and showed me the truck. Freddy More

by TCUV0308
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred, Eric, Mike Shum
Oct 23, 2013 -

Toyota Sunnyvale responded

Thank you for the review, and congratulations on your new truck. I'm glad to hear that Mike, Miguel and Tom were able to make your buying experience go as smoothly and quickly as possible. And to help keep things running smoothly, don't forget our free, 119-point annual inspection we provide all our customers as part of our “10-Point Value Guarantee.” We look forward to working with you again. Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

October 20, 2013

I was initially scared about going to a used car dealership based on past experience. But this dealership was wonderful. Jordan was very down to earth and not pushy at all. I was there for a particu More

by cmcouling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Brillhart, Jordan Mahdian
Oct 23, 2013 -

Toyota Sunnyvale responded

We're glad to hear it, and thank you for the review. Our sales team knows how stressful shopping for a car can be, and they are committed to making every customer's experience a positive one. It's great that Jordan was able to match your needs to a great vehicle, and I'm also confident that it will provide you with many years of enjoyable driving. And to help keep your car on the road, make sure to take advantage of our free, 119-point annual inspection we provide all our customers as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

October 19, 2013

Awesome!! Thank you for helping me buying my new car :D. Without Dan's support I could not have imagined my new Car. Great Guy!! More

by Neerajkumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fuller
Oct 23, 2013 -

Toyota Sunnyvale responded

Congratulations on your new car, and thank you for the review. It's always great to hear back from our customers, and I'll be sure to pass your kind words along to Dan, as well. Keep the enjoyment going through the years and make sure to take advantage of our free, 119-point annual inspection we provide all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

October 18, 2013

Delon Orquin was very friendly, honest and knowledgeable about the cars. He knew all the old & new models of Toyota on stock. He always showed us right away the perfect car that we wanted to buy. He save More

by noblejas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delon Orquin
Oct 21, 2013 -

Toyota Sunnyvale responded

Thanks for letting us know how your visit went. I'm pleased to know that Delon made such a positive impact on your shopping experience and earned your repeat business. If you have any additional automotive needs, please don't hesitate to contact us. Don’t forget that in addition to our shuttle service, we offer a loaner vehicle at no extra charge for any service estimated at $400 or more. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

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