Toyota Sunnyvale

Great dealership, great customer service and most of all great sales agent...Mr Delon Orquin :) Our family have purchased 2 Sienna's and 2 Camry's in a span of 4 yrs and will definitely go back again! Than great sales agent...Mr Delon Orquin :) Our family have purchased 2 Sienna's and 2 Camry's in a span of 4 yrs and will definitely go back again! Thank you Delon for your excellent service!! More

I purchased my Highlander from this dealership and it was a great experience. The free maintenance was an awesome bonus and all my service visits have been great. This service department is always very busy a great experience. The free maintenance was an awesome bonus and all my service visits have been great. This service department is always very busy when I bring my vehicle in, which shows that they do a great job. Hector in service is great. More

I had a very good experience buying a quality used car at Toyota Sunnyvale. Using their website, I was able to locate a car that met my needs. It turned out to be a real find! My primary sales person, Dia Toyota Sunnyvale. Using their website, I was able to locate a car that met my needs. It turned out to be a real find! My primary sales person, Diana, was a pleasure to deal with. I also had positive interactions with Eric, Miguel, and Bart in finance. I would buy a car from them again. (I have been driving Toyotas happily for 43 years - 2 cars.) More

The staffs here know how to make customers happy and satisfied. It has a homely environment and smiling faces. Sales-men here, are good at work, patient, informative and co-operative. My approach with s satisfied. It has a homely environment and smiling faces. Sales-men here, are good at work, patient, informative and co-operative. My approach with salesman Najaf Ali and sales manager Ken Costa was very pleasing. My purchase was made as easy as buying a fruit from a vegetable market. They listen to you very patiently and then recommend exactly what you would be best satisfied with. I don't know if anyone could even have a bad experience at such a place. All the stars for a great dealer and salesmen. I hope the post purchase experience is also going to be as pleasing when needed. More

I work in a Customer Service oriented industry myself and the exemplary service and professionalism I experienced with Mr. Delon Orquin, one of your Sales Agent, I must say is commendable. Mr. Orquin was ver the exemplary service and professionalism I experienced with Mr. Delon Orquin, one of your Sales Agent, I must say is commendable. Mr. Orquin was very professional ,explained every detail and answered every question I needed to know before transaction was done.. The Toyota Sunnyvale dealership is known for its efficient and professional way of conducting business. I live in Union City and could have acquired my car from either Fremont Toyota or Piercey Toyota, but, I went all the way to Sunnyvale because it was highly referred to me by family and friends who I guess had the same experience, and Toyota Sunnyvale did not disappoint. More

I've recently bought a 2005 E320 Mercedes Benz from this dealer. From all the dealers in the Bay Area that I've been at ( and I've visited the majority of them in the San Jose area ), Toyota Sunnyvale this dealer. From all the dealers in the Bay Area that I've been at ( and I've visited the majority of them in the San Jose area ), Toyota Sunnyvale is the only one I feel comfortable going back to buy a used car from. They are really supportive: with my car I wanted to go to tripleA to run a sanity check; they came with me; after a couple of days, due to a noise that I didn't know whether it's normal or not I have called them to see if they would take the car back in case I don't want it anymore. They re-assured me that they would, and they have even extended the period so that I have enough time to go and test the car at a Mercedes dealer. I find this amazing; they have willingly accepted to take the car back, knowing that it may have a big problem. How many dealers are faithful to this promise ? And not only that, they offered their support in taking the car themselves to a good service and see if it has any issues. In the end it turned out the car was perfectly fine, and it was a false alarm; Based on the experience with Toyota Sunnyvale I'm going to buy my other car with them too; the price is good, the personnel is out-standing; I fell very comfortable making business with them and I can definitely recommend them. More

We had a great experience with our sales manager, Jenny. She was excellent in the entire process. Thanks to her efforts, our whole car buying experience was very nice. There was one glitch in the process. She was excellent in the entire process. Thanks to her efforts, our whole car buying experience was very nice. There was one glitch in the process. As we were finishing up at the financial manager's office, Jenny's supervisor walked in saying that there was an error in the paperwork (a discount was entered twice) and that changes the out of door price. The attitude of the supervisor towards us was quite unfriendly. She basically said that if we do not like the changed price (which is a $ 1100 more) we can leave without buying the car. There was absolutely no reason for such a comment or that attitude. We were just trying to wrap our heads around this difference in price. We had already spent 4 hours in your dealership and a significant portion of that time thinking that we would be spending a certain amount, and were trying to ask whether you guys can work with us in moving the out of door price closer to the earlier amount we were told. While we understand that "to err is human", we were willing to work with your folks. We were not protesting or throwing a fit or anything like that. There was ABSOLUTELY no reason for the attitude of the supervisor. It was certainly a blemish on an otherwise excellent experience. The rest of your staff were professional, courteous and very nice, particularly Jenny Hasker was extremely good. More

Dan Fuller, He was very honest, caring, with full knowledge about Toyota cars. Not like most of the sales guys at the dealerships that just try to pressure you to buy a car so they can get it over i knowledge about Toyota cars. Not like most of the sales guys at the dealerships that just try to pressure you to buy a car so they can get it over it with and move on to selling the next one. While I was waiting he gave me full details on the car even though I already knew some of it. What a friendly dude I felt like we're sister & brother after talking for only an hour. If you ever want to buy a car at Toyota Sunnyvale you should ask for Dan Fuller if you want great experience purchasing a car. He's a Toyota's expert!!! Very dedicated and focused on the task. Dan Fuller is extremely awesome. We purchased our 2013 Toyota Camry SE with his help Philip Benavidez (Financial Services Manager), he was extremely professional and polite. He completed the financing very promptly and answered any questions we asked. I would highly recommend this dealership for anyone thinking of buying a new Toyota. More

My husband and I had a terrific experience at Toyota Sunnyvale. Stan Wolowski was friendly, very knowledgeable and patient in demonstrating the magnificent features of our brand new Toyota Prius. He w Sunnyvale. Stan Wolowski was friendly, very knowledgeable and patient in demonstrating the magnificent features of our brand new Toyota Prius. He was not pushy with selling the extras and quite respectful with what we needed and how much we were willing to spend. Stan was a delight to do business with and he put us immediately at ease. More

This dealership and especially David Garske , made his a positive experience! Buying a car is always stressful, but David and his manager went the extra miles (pardon the pun!) to make sure I was given a fa positive experience! Buying a car is always stressful, but David and his manager went the extra miles (pardon the pun!) to make sure I was given a fair deal for the car I wanted! When I fell in love with a particular color, they found one out of town at another dealership and had it driven to theirs. They were transparent, above board, and filled me in with details every step of the way. There was NO haggling or disappearing into back room to "run the numbers", as happened in another dealership I visited. This was straightforward, with a feeling of trust. I highly recommend this dealership! More