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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

November 05, 2013

My husband wanted another brand car and I wanted a PriusV. Nobu helped me to make a good decision and he also helped me to explain some complicated issues in Japanese, so I was very comfortable. Tha More

by Nagaha4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Nov 07, 2013 -

Toyota Sunnyvale responded

Nagaha, Thank you for the terrific review. We are dedicated to making sure each customer feels comfortable, confident, and informed before making any decisions at our dealership. We're glad to hear you have enjoyed your experience and you received the service you deserve from Nobu. Don't hesitate to come see us again if you need any assistance with your vehicle, and be sure to check out our “10-Point Value Guarantee” on our website to discover the other benefits of being a Toyota Sunnyvale customer. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

November 04, 2013

I worked with Brian through the internet and email. The process was quick and easy and I would recommend that everyone purchase a car this way. Excellent service. More

by ebalobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Nov 07, 2013 -

Toyota Sunnyvale responded

Thank you for letting us know how your visit went. Hearing from our happy customers is always encouraging, and we hope you are still enjoying your new car. Feel free to let us know if you have any automotive needs we can help you with in the future. Also, don’t forget that we provide a free, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

November 01, 2013

My wife and I were looking for a new Prius. We had been to two other local dealership and for some reason did not seem that motivated to make a sale. Brian and Jorge worked fast to find us the car we wante More

by kglsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cabrera, Brian Nguyen
Nov 04, 2013 -

Toyota Sunnyvale responded

Thank you for the excellent feedback. We strive to provide exceptional customer service in in all aspects of our dealership, and I’m glad Brian and Jorge rose to that challenge. We hope that you will continue to come to us for any of your automotive needs. Also, don’t forget about the free, 119-point annual inspection we provide all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

November 01, 2013

I was very fortunate to found Brian on the internet. He called me right promptly without putting pressure on me. This was the reason I opted to go to Sunnyvale Toyota instead of other delaers. Brian is n More

by edel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Nov 04, 2013 -

Toyota Sunnyvale responded

Edel, Thanks for the review and rating. It made me truly happy to hear the level of customer service that Brian was able to provide you with. We look forward to assisting you with trading in your Highlander for a Rav4 when you’re ready to upgrade. We appreciate your recommendation, and please remember that every new car in our inventory is priced below the M.S.R.P., and every used car marked below the K.B.B. retail value as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

October 31, 2013

Toyota Sunnyvale is very excellent. Its staff Brian Nguyen is super friendly and helpful, and he really helped me a lot in the whole process - negotiating the price, prepare documents, test driving, an More

by clare613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski, Brian Nguyen
Nov 01, 2013 -

Toyota Sunnyvale responded

Clare, Thank you so much for acknowledging our dealership and staff with this 5-star review. At Toyota Sunnyvale, our courteous and informative team will go the extra mile to ensure customer satisfaction. Brian and Stan were able to achieve this with you, and it makes us very proud. Please let us know if there is any other automotive need we can help you with. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

October 31, 2013

Great experience so far for me at this dealership. Everything was pre-negotiated with ease online with Brian, way before I even got to the dealership, and they matched the price of another dealership More

by cthao86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fuller, Brian Nguyen
Nov 01, 2013 -

Toyota Sunnyvale responded

Thank you for this great review. At Toyota Sunnyvale, our professional team is dedicated to making car-buying hassle-free. Brian and Dan went above and beyond to achieve this with you, and it pleases us immensely. Enjoy your new car, and please let us know if you need any further automotive assistance. Also, please remember that we offer a free, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

October 31, 2013

We purchased two new vehicles from Mr. Brian Nguyen. Each time he treated my wife and I well, he was very courteous and professional and he provided requested information in a timely manner. Dealing with Bri More

by rav_prius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Nov 01, 2013 -

Toyota Sunnyvale responded

Thank you for your recommendation and congratulations on your new cars. Brian is an exceptional member of our team who demonstrates our commitment to professional, friendly service. We appreciate your business and hope to see you again. When your cars need a tune-up, don’t forget to take advantage of the free, scheduled shuttle service we offer as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

October 31, 2013

Corryna was very friendly and professional yet also quick to greet me on my arrival. Seems as if she was really after my best interest. She asked me what exactly I was lookin for in a car. At the time I was More

by Major_king
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2013 -

Toyota Sunnyvale responded

Congratulations on your new car. We are thrilled to hear about your experience at our dealership. Our goal is to get you into the car you want and we are happy Corryna and Phil were able to help you. If you need anything else automotive-related, please don’t hesitate to let us know. We look forward to working with you again; be sure to take advantage of our free, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee” in the future. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

October 31, 2013

Nestor is the most nice, gentle, and patience sales i have ever met. He showed every car avialiable and answered every question i asked. Nestor also provide a quick service i need. More

by koyy010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nestor cid
Nov 04, 2013 -

Toyota Sunnyvale responded

Thank you for your kind words as well as this 5-star rating. Nestor is a valued member of our team and I’m glad that you enjoyed working with him. Congratulations on your new car and we hope to see you again very soon. Also, please remember that we offer a free, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

October 30, 2013

I have so-so impressive and pleased that I received the best service from KALANI HERNANDEZ. He walked me through the whole process, including explaination and being patient many hours and made sure I recei More

by mtryss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalani Hernandez
Oct 31, 2013 -

Toyota Sunnyvale responded

Mtryss, Thank you for taking the time to write about your experience with us. We work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations, and make your first car buying experience a positive one. Please feel free to reach out to us if you have any automotive needs or questions in the future. Also, we hope you’ll take advantage of the free, scheduled shuttle service we provide if you ever bring in your car for servicing. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

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