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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

November 27, 2013

It took a long time since I had no credit history (new in the states) and therefore had to wait for the bank to send me the check. John Ewell was very nice and extremely accommodating as he even drove me to More

by rom123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Dec 02, 2013 -

Toyota Sunnyvale responded

Thank you, Rom, for the excellent review! John is an important part of our team, and I am pleased to hear you felt he went out of his way for you. Please let us know if there is any other automotive need we can help you with. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our 10-Point Value Guarantee. We look forward to seeing you again. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

November 27, 2013

My car is routinely being serviced by your Toyota Care plus Maintenance dept ever since it was purchased in May of 2011. The latest check of 5,000 mileage was done on November 25, Monday, 2013. As usual More

by gabrie15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Maintnance supervisor, Delon Orquin
Dec 03, 2013 -

Toyota Sunnyvale responded

Gabriel, Thank you for the kind words about Delon and our team. Our goal is to provide excellent service each and every time, and it’s great to hear that goal has been met. We appreciate your loyalty and look forward to working with you again soon. Don’t forget about the free, scheduled shuttle service we have going as part of our "10-Point Value Guarantee." Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

November 26, 2013

I was looking for a car and out of so many that i wanted Ratha ke helped me select the best car for me she was very helpful and patient allowing me to test drive a large selection of cars to find the right More

by SARITASNEWCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratha Ke
November 26, 2013

all 3 people who we talked to were incredibly nice! brenda was very friendly and she truly helped us with our decision, she made it a fast and easy and stressless process for us mike wes was also v More

by herminiaaguilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike wes
Dec 02, 2013 -

Toyota Sunnyvale responded

Hermila, Thank you for this great review! I am very pleased Brenda,Mike and Wes were able to meet all you needs and make your experience with us enjoyable. Please let us know if there is any other automotive need we can help you with. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our 10-Point Value Guarantee. We look forward to seeing you soon. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

November 19, 2013

I had the pleasure of working with Jordan and Ken tonight in the purchase of a CPO 2010 Prius. I am more than satisfied with both my price and my financing. Jordan was helpful, knowledgable, and friendly. He More

by JenniJean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, Jordan Mahdian
Nov 21, 2013 -

Toyota Sunnyvale responded

Jenni, Thanks for sharing how your visit with Jordan and Ken went. The 2010 Prius is a stellar choice for your new automobile and I’m happy that the process of purchasing it was such a breeze. Please let us know if there is any other automotive need we can help you with. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

November 19, 2013

Dino finds the exact car that fits your needs and budget. Bart helps you get the best price. They are the best team, if you are lucky enough to get them you will be taken care of. More

by kapp54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano
Nov 21, 2013 -

Toyota Sunnyvale responded

Thanks for this shout out to Bart, Dino, and Toyota Sunnyvale. The whole team are always here to assist our customers every step of the way, from finding the perfect car for your needs to helping you with questions you may have about financing. We look forward to giving you the same personal attention and care when it's time for your next car. In the meantime, don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

November 18, 2013

Mr.Nobu Ishihara When I have met him. I wanted to buy Mr.Nobu Ishihara When I have met him. I wanted to buy prius C.He was a very friendly and he explained with details about prius C to me. He is very fa More

by norikokawata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Nov 19, 2013 -

Toyota Sunnyvale responded

Noriko, Thank you for the review. It's wonderful to hear how well things went with Nobu, and I'm glad he was able to find a deal on a Prius C that suited all of your needs. Thank you for the recommendations, and we hope you enjoy your new Prius. Also, please remember that we offer a free inspection once a year on your car as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

November 15, 2013

I visited Toyota Sunnyvale to have a look at Prius hybrid variants. Brian Nguyen is the sales guy who assisted me in the process. Now to talk about Brian Nguyen, he is one of the best sales guys I have ever More

by vivekdevarajan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Nov 18, 2013 -

Toyota Sunnyvale responded

Thank you for the feedback. Brian and the rest of the team are always striving to ensure your satisfaction before, during, and after the sale of our fantastic automobiles. It is our promise to you that we will continue to provide the same quality customer service during any of your future auto needs, so please let us know if there is anything else we can help you with. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

November 09, 2013

No nonsense deal for my plug-in Prius. I was comparing the price with other dealers (via the internet and IMing the salespersons) in the South Bay, and Brian gave me the best price. The cost difference i More

by kevlym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wess, Brian Nguyen
Nov 12, 2013 -

Toyota Sunnyvale responded

Congratulations on your new Prius, and thank you for writing this review. I'm glad that our team was able to get you your desired car for the best possible price. We always appreciate customer feedback, so I'll be sure to pass your words along to Brian and Mike. Don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

November 09, 2013

I purchased a Toyota highlander in 2005. Papas sold the car to me. He was very helpful and honest. So of course when I decide to purchase another car I immediately contacted papas again. He again provid More

by Skaneda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Papadopoulos
Nov 12, 2013 -

Toyota Sunnyvale responded

Thank you for the review. It's always great to hear back from a returning customer, and I'm glad John was able to make your recent visit as enjoyable as the first. His dedication to customer service has helped many customers find their perfect vehicle, and I'm confident you'll find years of enjoyment with yours. Please remember that we offer a free, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

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