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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

December 01, 2013

Socrates was amazing to work with. He was extremely knowledgeable and went out of his way to make sure I had an memorable experience. I will definitely go to him for my next vehicle purchase. More

by Quianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Socrates Menchavez
Dec 03, 2013 -

Toyota Sunnyvale responded

Quianna, We would like to thank you for taking the time to share your recent experience with us. There is nothing as important to us as customer service and we couldn't be happier to hear that Socrates provided such wonderful service. We hope that you’re enjoying your new vehicle, and please remember to take advantage of the free 119-point inspection we offer all our customers as part of our "10-Point Value Guarantee." Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

November 30, 2013

Jeffrey was so patient with me and helpful toward me, he made the experience as easy as possible and I'm so appreciative. I would recommend him time and time and time again. He really went above and beyond More

by SharonWang2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lin
Dec 03, 2013 -

Toyota Sunnyvale responded

Sharon, Thank you for your feedback and congratulations on your new car. At Toyota Sunnyvale, we try to make purchasing a vehicle fun and stress-free and we are pleased Jeffrey was able to assist you. Please do not hesitate to get in touch if you need anything automotive-related in the future. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

November 30, 2013

Omar is awesome! Hears every concern and all calls when expected. Just a overall great guy. Totally recommend Omar to my friends and family members. More

by Skudoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ruiz , Omar Ruiz
Dec 03, 2013 -

Toyota Sunnyvale responded

Thank you very much for leaving such a great review about our dealership. Our customers' feedback is very important to us, and the team is always very glad to hear about customers who were happy with their experience. We greatly appreciate your business and hope that we can live up to these high standards of excellence in the future. If you need anything else automotive-related, please do not hesitate to give us a call. Also, be sure to take advantage of our free shuttle service if you ever bring your car in for maintenance or repairs. Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

November 30, 2013

Dennis provided me beyond my expectations customer service for a dealership. He was very knowledgable in every question I would ask him. If any of my friends or family would be interested in purch More

by jayjaycampos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2013 -

Toyota Sunnyvale responded

Jay, Thanks for stopping by to leave a 5-star review of Toyota Sunnyvale. Dennis is a valued member of our team and I am thrilled to hear that he was able to assist you in such a customized manner. Congrats on your new Toyota and when it comes time to service it, we hope you’ll take advantage of the free, scheduled shuttle service we provide if you ever bring in your car for servicing. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

November 30, 2013

precise, efficient, trustworthy are the best words to describe Toby. He got me the best deal on my prius (lowest within the bay area) and a great rate that would otherwise be impossible for me to get, gi More

by aeolus811tw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike New
Dec 03, 2013 -

Toyota Sunnyvale responded

Thank you so much. We strive to provide A+ customer service and we are glad to know you have noticed and appreciated Toby and the team’s efforts. We look forward to enjoying a lasting relationship with you in the future, so please feel free to reach out to us if you have any automotive needs or questions in the future. Also, we hope you’ll take advantage of the free, scheduled shuttle service we provide if you ever bring in your car for servicing. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

November 30, 2013

I really appreciate Sunnyvale Toyota, they give me a great deal on my favor car. I hope to deal with you again. Thank you so much! More

by cain921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lin
Dec 03, 2013 -

Toyota Sunnyvale responded

Cain, Thank you so much for taking the time to write such a great review of our dealership. We strive for each guest who walks through our door to feel like they've come to the right place and it is great to read your feedback. We hope you enjoy your new car and we look forward to working with you in the future. Don’t forget that every vehicle from our store comes with a free, 119-point annual inspection as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

November 29, 2013

My credit is not so good but i really needed a car and i dont have much to down but at toyota use car a very nice person greeted me , show me around tell me what im working with, end of the day got me a rea More

by jakechan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
corryna nagra
Dec 03, 2013 -

Toyota Sunnyvale responded

Jake, Thanks for visiting our dealership. I’m glad that we could help get you into a great vehicle at a price you could afford, despite adverse circumstances. We appreciate your business and recommendation and if you need anything automotive-related from our staff, feel free to reach out to us at any time. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

November 29, 2013

I almost purchased a 2011 Corolla at a dealer in Milpitas. I didn't purchase it due to the color. Last week I went to the Toyota dealer in Sunnyvale, I found the color I like, but it's a 2011 Camry. More

by XinXinWang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano
Dec 03, 2013 -

Toyota Sunnyvale responded

Xin, Thank you for taking the time to give us feedback. We're grateful that you've received guidance on your vehicle purchase without feeling pressured into a specific car. Congratulations on your new Camry,, and feel free to call us or swing by if you have any further automotive needs down the road. Also, don’t forget about the free, 119-point annual inspection we provide all our customers as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

November 27, 2013

It took a long time since I had no credit history (new in the states) and therefore had to wait for the bank to send me the check. John Ewell was very nice and extremely accommodating as he even drove me to More

by rom123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Dec 02, 2013 -

Toyota Sunnyvale responded

Thank you, Rom, for the excellent review! John is an important part of our team, and I am pleased to hear you felt he went out of his way for you. Please let us know if there is any other automotive need we can help you with. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our 10-Point Value Guarantee. We look forward to seeing you again. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

November 27, 2013

My car is routinely being serviced by your Toyota Care plus Maintenance dept ever since it was purchased in May of 2011. The latest check of 5,000 mileage was done on November 25, Monday, 2013. As usual More

by gabrie15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Maintnance supervisor, Delon Orquin
Dec 03, 2013 -

Toyota Sunnyvale responded

Gabriel, Thank you for the kind words about Delon and our team. Our goal is to provide excellent service each and every time, and it’s great to hear that goal has been met. We appreciate your loyalty and look forward to working with you again soon. Don’t forget about the free, scheduled shuttle service we have going as part of our "10-Point Value Guarantee." Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

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