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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

December 15, 2013

Jeffrey was a great person who really helped a lot. It was very wonderful sales experience for us. He helped us to find a perfect toyota at good price. He also provided us Chinese service.He was very pati More

by qiushuoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lin
Dec 16, 2013 -

Toyota Sunnyvale responded

Thanks for the kind words. It’s great to hear that you had a "wonderful sales experience" with us. I know that Jeffrey will be honored to receive such a strong recommendation from one of his customers as well. Congratulations on your new vehicle and don’t forget to take advantage of the free, yearly 119-point inspection that comes with every Toyota Sunnyvale vehicle as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

December 14, 2013

Ryan Cacatian was the salesman and did a great job of explaining the process to us. He was not pushy which was a big plus. He is very professional and it shows that he enjoys working at Toyota Sunnyvale. More

by p2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
and Mike Wess, Ryan Cacatian
Dec 16, 2013 -

Toyota Sunnyvale responded

Thank you for the review and rating. We are very pleased to hear that Ryan was so helpful in explaining the process and that you did not encounter any pressure at our store. We hope you are enjoying your new car, and if there is any automotive need we can help with in the future, don’t hesitate in contacting us. Also, please don't forget to take advantage of the free 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

December 14, 2013

This is the 2nd time I buy a car here. We changed our car from sedan to SUV. Nestor and Ken gave us great experience. If we want to buy the 2nd car, we will still come here to find it. Thanks them again! More

by Kenylin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor, Ken Costa
Dec 16, 2013 -

Toyota Sunnyvale responded

Thank you for your continued loyalty, Kenylin. We have built our business by ensuring all of our customers are completely satisfied and we're happy to hear that Nestor and Ken took good care of you. We look forward to working with you in the future and thank you for keeping us in mind the next time you are car shopping. Don't forget about the 119-point inspection we provide for free as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

December 13, 2013

Last Saturday I purchased my first car (Toyota Camary LE 2014) in US. And I am really happy that I went to Toyota Sunnyvale. Dennis Velasquez gave me very accurate and honest information about the vehicle a More

by ManishAgarwal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins
Dec 16, 2013 -

Toyota Sunnyvale responded

Manish, Thank you for your business and recommendations. We are glad that Dennis was knowledgeable about the Camry you were interested and that Roy was able to make your financing more appealing. If there is any automotive need we can help with in the future, don’t hesitate in contacting us. Also, don’t forget that we offer a 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

December 12, 2013

I arrived at Sunnyvale late in the afternoon to look at a Toyota Tundra I was interested in. I was greeted by a sales person by the name of Ryan Cacatian. He was very friendly, helpful, and personable. Once More

by joe79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
Dec 12, 2013 -

Toyota Sunnyvale responded

Thank you for sharing your experience. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that Ryan met this goal during your visit. If we can assist you with your auto needs in any further way, please don't hesitate to give us a call. Be sure to take advantage of the free, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

December 12, 2013

I arrived at Sunnyvale late in the afternoon to look at a Toyota Tundra I was interested in. I was greeted by a sales person by the name of Ryan Cacatian. He was very friendly, helpful, and personable. Once More

by lovers88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
Dec 12, 2013 -

Toyota Sunnyvale responded

Thank you for sharing your experience. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that Ryan met this goal during your visit. If we can assist you with your auto needs in any further way, please don't hesitate to give us a call. Be sure to take advantage of the free, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

December 11, 2013

My husband and I were there looking for a preowened car and they were very helpful and made it a very nice experience, we had a budget and they never try to make us buy anything brand new or out of our bud More

by martha95050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Brillhart, Nobu Ishihara
Dec 11, 2013 -

Toyota Sunnyvale responded

Martha, Thank you for taking the time to review us. It is gratifying to hear that Nobu and Eric respected your budget, helped answer your questions, and got you exactly what you wanted. Feel free to call us or swing by if you have any automotive needs down the road. Also, don't forget that every vehicle purchased from Toyota Sunnyvale comes with a free 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

December 09, 2013

I went to look for a car at Toyota Camry. Jeffery came an explain to me about the car model and which model is the best for me. I'm really satisfy what a service he served. More

by Kheang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery is a good seller, Jeffrey Lin
Dec 10, 2013 -

Toyota Sunnyvale responded

Thank you for letting us know how we're doing. We strive for an easy and informative car-purchasing experience and it is always encouraging to know when we've reached this goal with our customers. We hope that you’re enjoying your new vehicle, and please remember to take advantage of the free 119-point inspection we offer all our customers as part of our "10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

December 08, 2013

Thanks Tayo, for a great deal on our dream Sienna. After a hit an run which totaled our previous Sienna, we were thrilled to find such a great deal on an amazing minivan. Your followup emails and huge smil More

by CML2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tayo Akinsete
Dec 10, 2013 -

Toyota Sunnyvale responded

Thanks for sharing this review. I am delighted to hear that Tayo helped get you a great deal on your Sienna. We strive to maintain a high level of hospitality and customer service at our store because we do view you as a guest and not just a potential customer. Please do not hesitate to contact us if you have any automotive questions or concerns we can help with in the future. Also, don’t forget that we provide a free loaner car for every service order that is great than $400. We look forward to working with you again. Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

December 08, 2013

I was in the market to buy a used car on a budget (around 4k), but wanted something from a dealer so as not to get screwed over by a private seller. After weeks of searching, contacting dealers, and the cars More

by SarahSmile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reisa Grimaldo
Dec 10, 2013 -

Toyota Sunnyvale responded

Sarah, Thank you for taking the time to share your experience with us. We absolutely love hearing from our customers and it's great to know that Reisa assisted you with the car shopping process so well despite the large distance in between you and our dealership. We look forward to working with you again; be sure to take advantage of our free, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee” in the future. Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

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