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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

January 01, 2014

I bought a Toyota Corolla today, Sales consultant Kalani was very kind enough for customer service & offered all possible help. But when I started looking into the car I thought I may get some kind of disco More

by basavaraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalani
Jan 02, 2014 -

Toyota Sunnyvale responded

Congratulations on your Corolla, and thanks for taking the time to post this review. It is unfortunate that you did not qualify for any vehicle incentives however we are glad that you had a great experience. We look forward to treating you with the courtesy and respect that you deserve the next time you see us. Until then, don’t forget to take advantage of the free, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

December 31, 2013

I have purchased 5 Toyota cars from the same employee at Toyota Sunnyvale in the past 14 years. The experiences are always non stressful and with joys. I have also recommended my neighbor to purchase two ca More

by Stlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delon Orquin
Jan 02, 2014 -

Toyota Sunnyvale responded

Thank you for your repeat business and recommendation. We pride ourselves on offering superior sales for our valued friends and customers and it's been our pleasure to serve you over the years. We look forward to working with you and anybody you send our way. Until then, don’t forget to take advantage of the free, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

December 31, 2013

I bought a used Avalon from Toyota Sunnyvale a while ago. The salesperson CJ just called last week and said Merry Christmas to me... very unusual, I told him the rear passenger-side suspension makes some noi More

by tonylu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2014 -

Toyota Sunnyvale responded

Tony, thanks for taking the time to share this. We're glad that you were able to take advantage of our free, 119-point inspection and hope your Avalon will drive smoothly for many years to come. If you ever have any other automotive needs in the future, please consider us. Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

December 31, 2013

My wife and I bought a new car at Toyota Sunnyvale, and we've been very happy with our experience there. Nobu is very professional and friendly. He showed us the different car models we were interested More

by shadiyoussef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Jan 02, 2014 -

Toyota Sunnyvale responded

Shadi, Thanks for writing this post. Is. I am happy to hear that Nobu worked hard to provide you with a great purchasing experience. Congratulations to you and your wife on the new car, and please let us know if there's anything we can do to help you enjoy it even more. Also, don’t forget that we offer a 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

December 31, 2013

Tim O'Connor helped us purchase a Toyota Prius Plug-In. He was knowledgeable, helpful and sincere. The negotiation process was straightforward and stress-free. I also appreciate that he called us More

by wj2075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2014 -

Toyota Sunnyvale responded

Thank for your review. I am happy that Tim took the time to get to know what you want, and work with you to ensure that's exactly what you had when you left. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. In the meantime, remember that we’ll perform a free 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

December 31, 2013

I'm very happy with the service and the price, Jorge Cabrera help me a lot. thank you so much for everything I will recomend toyota sunnyvale to my friends and family. More

by Getty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cabrera
Jan 02, 2014 -

Toyota Sunnyvale responded

Thank you for the kind words. Anytime our customers let us know that they're very happy with the service and price brings us great joy. Congratulations on your new vehicle and don’t forget to take advantage of the free, yearly 119-point inspection that comes with every Toyota Sunnyvale vehicle as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

December 28, 2013

I've been looking for a Tundra with 8' long bed for a while. Most dealers have V8 double cab with standard bed. When I first called CJ, he said he would look into his inventory. If they don't have More

by waileung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2013 -

Toyota Sunnyvale responded

Thanks for sharing your experience. It is good to know that C.J. was able to set our dealership apart from the crowd by going the extra mile to get you the truck you were looking for. Congratulations, and please let us know if there is any other automotive need we can help you with. Also, don’t forget that we offer a 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

December 23, 2013

I found the truck I was looking for on Cars.com. After sending an email to set an appointment to test drive the truck, I received an email follow-up within two hours from Josh, confirming that the truck w More

by kevinnivek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gunter, Ken Costa
Dec 23, 2013 -

Toyota Sunnyvale responded

Kevin, Thank you for taking the time to let us know about your great experience. I am especially glad to hear that Ken made the effort to secure you an even better financing rate than originally drawn up. We hope you are enjoying your new truck, and please don't forget to take advantage of the free 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

December 23, 2013

Extremely happy with Toyota of Sunnyvale. Their staff was very friendly and knowledgeable. They ensured I was getting the truck and options I was looking for. Look forward to driving my Tacoma for year More

by marklfreitas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Hatamieh
December 23, 2013

I really feel Sunnyvale Toyota doesn't provide customer service that is acceptable by any means. My lasted bad experience was in December, 2013 but Toyota Sunnyvale has a history of bad customer s More

by Darby19d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Moody
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