Toyota Sunnyvale

We had a wonderful experience purchasing a Prius Plug-In Advance from Brian Nguyen. Brian was courteous, knowledgeable, professional, and help us get the best price for our Prius and the trade-in value f Advance from Brian Nguyen. Brian was courteous, knowledgeable, professional, and help us get the best price for our Prius and the trade-in value for our old car. Compared to other Toyota dealers in the bay area, Brian made us feel very comfortable and treated us with respect, from being sensitive to our needs and not being pushy, doing his best, and giving us excellent customer service. My spouse and I am both very happy with the outstanding service provided by Brian, and we will definitely come back to Brian for new car purchase in the future! More

We asked for a quote on line for Toyota Prius, and Brain is the first to respond, with both email and phone. The information provided is precise and clear, without any hidden fees etc.. When we showed u is the first to respond, with both email and phone. The information provided is precise and clear, without any hidden fees etc.. When we showed up for the test drive, he is not a typical used-car sales people come to expect from a dealership. Instead, he is not pushing for deals, but trying to help us understand the various pro-cons. At the end, we feel very comfortable dealing with Brian and Sunnyvale dealership, which is the key reason for our decision to go with them, More

We have been taking our older Toyota to this dealership for years. They have always been helpful and do good work. So when we decided to buy a new car, we came here first. Jeffrey Lin and the rest of the s for years. They have always been helpful and do good work. So when we decided to buy a new car, we came here first. Jeffrey Lin and the rest of the sales team were very friendly, efficient and helpful. We feel that all of our questions about the new car were answered. Jeffrey was instrumental in getting us a great deal on a new Camry hybrid. Also, we appreciated his help in explaining the car features and even setting up our phones to work with the built in bluetooth. We heartily recommend this dealer. More

Talked with Jeffrey over chat the evening before to make sure the model I was looking for was available. The next morning at 8:30am Jeffrey was there when I arrived. He came early to work to finalize the sa sure the model I was looking for was available. The next morning at 8:30am Jeffrey was there when I arrived. He came early to work to finalize the sale, First, we went for a test drive. Afterwards, during the negotations he was very understanding and flexible, no pressure tactics so common at other dealerships. We closed the deal later this morning. Before I left in my new Highlander, Jeffrey did a thorough walkthrough, which was extremely helpful. He is very knowledgeable and patient, with excellent communication skills. It was a pleasure to do business with him. If a friend of mine looks for a new car, I will definitely recommend that he contacts Jeffrey. More

Brian provided great service from initial email contact to negotiation process to final deal closure. Financing terms were as promised, trade-in was evaluated correctly etc. to negotiation process to final deal closure. Financing terms were as promised, trade-in was evaluated correctly etc. More

Was a very pleasant used car purchase, quite a change from past experiences at different dealerships. Checked out several dealerships and collected pricing. Went home and did research on the current valu from past experiences at different dealerships. Checked out several dealerships and collected pricing. Went home and did research on the current values of the car. Sunnyvale Toyota was very competitive for the van we were looking at. Came back to Sunnyvale Toyota and worked with Diana. She was friendly, was very responsive to our questions, and gave us no pressure as we looked at a couple of models and took a couple cars out for a test drive. We decided on a car that would be a good candidate. Carfaxes were available in all the cars for review. Once at the office Diana provided us a copy of the Kelly Blue book value for the car as well as a listing of all similarly configured cars of the same make/model within 32 miles and it also showed the selling price was among the lowest available, which matched what our research showed. We also discussed with Diana the down payment and the loan rate. Once again they were aggressively competitive for their rates and all numbers were at, or below, the low end numbers in our research. Our meeting with Eric in Finance went equally as well. We had some discussion over extended warranty, but again it was a very friendly, no pressure, atmosphere. There were a couple of items that were to be taken care of prior to pickup of the vehicle. All items were taken care of and, to our pleasant surprise, the car was ready to be picked up with a full tank of gas. Overall this was the most positive experience we have had for purchasing a car (new or used). More

Upon arriving at the dealership, we were not pressured into looking at any cars and were free to walk around, which we preferred to do. When we did have questions, we asked the nearest employee, who happe into looking at any cars and were free to walk around, which we preferred to do. When we did have questions, we asked the nearest employee, who happened to be Delon, and he was very kind and straightforward with his responses. He drove us across the street to look at new cars and allowed us to continue looking at the selection freely, no pressure or forced demonstration of the car. We did not purchase a car that day, but we did return to the same dealership some days later because we were so pleased with the manners of the salesmen at Toyota Sunnyvale as opposed to other dealerships, where salesmen tended to follow us around and try to pressure us into buying cars we were not completely interested in. We specifically requested for Delon when we returned during the second visit, and he was just as nice as before. He had even remembered which car we were interested in from the week before. Sean helped us in finance - he was very patient and took the time to explain to us different care plans (more than once!). More

I went there to buy a new Toyota RAV4. All personnel including my salesman, Gary Seiler, were upfront, nice, honest and helpful. The service was very good. including my salesman, Gary Seiler, were upfront, nice, honest and helpful. The service was very good. More

Bought my new car and spent total of 4 hours at the dealer for all the paper works and detailing. Dan was very courteous and helpful. Definitely will try again. dealer for all the paper works and detailing. Dan was very courteous and helpful. Definitely will try again. More

Brandon was an excellent sales associate. He really helped us pick out a brand new 2013 Sienna Limited Edition minivan. We are very pleased with our purchase thanks to Brandon. After the purchase Bra helped us pick out a brand new 2013 Sienna Limited Edition minivan. We are very pleased with our purchase thanks to Brandon. After the purchase Brandon throughly went through the vehicle's manual with us and explained/showed us all the features. He made this purchase a wonderful experience and we would highly recommend Brandon to anyone looking to purchase a new vehicle. Thanks Brandon! More