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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

January 28, 2014

Dennis Velasquez has been very helpful during the purchase process of my new Toyota Prius plug-in model. He is very courteous and answered all my questions about the car. I highly recommend Dennis an More

by jeffcai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2014 -

Toyota Sunnyvale responded

Thanks, Jeff. We are delighted to hear that Dennis helped answer all your questions in a courteous manner during the purchase of your Prius plug-in. If we can assist you with your auto needs in any further way, please don't hesitate to give us a call. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

January 27, 2014

Walked by and saw a pristine used Scion FR-S. Kalani Hernandez approached me and answered questions I had. We took it for a ride. Back at the dealer Kalani was very helpful and gave me a quote. I liked More

by lindskog84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Marius Coroiu, Kalani Hernandez
Jan 28, 2014 -

Toyota Sunnyvale responded

Thank you for taking the time to write this review. Our customers are of the utmost importance to us and we loving reading great experiences like yours. Please let us know if the issue with your license plate is not delivered very soon. Also, please remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

January 26, 2014

Jordan Mahdian and Ken Costa were a joy to work with ::)) We found the car we wanted online, 2008 Scion XD, we went there Saturday 1/25/14, and Jordan Mahdian was on the lot, and was one of the best sale More

by theresab52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, Jordan Mahdian
Jan 28, 2014 -

Toyota Sunnyvale responded

Thanks for the rating and review. We are blessed to have a dedicated team of employees who work hard every day to deliver great customer service. We look forward to giving you the same great service when it's time for your next visit. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

January 26, 2014

They are very cooperative and the sales person i dealt was Brandon Mulipola. An excellent person to contact. Always eager to answer all the queries. Has bunch of information and always suggests you the be More

by minkulal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2014 -

Toyota Sunnyvale responded

Thanks for alerting us to your great experience . The comfort of knowing that you had all your questions answered and needs addressed is fantastic. Congratulations on your new vehicle and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every Toyota Sunnyvale vehicle as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

January 25, 2014

I highly recommend Marius Coroiu as the go to sales person when considering buying/leasing a Toyota in the Bay Area as well as Toyota Sunnyvale. Highly professional, knowledgeable, very patient (both m More

by mpetcu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
Jan 28, 2014 -

Toyota Sunnyvale responded

Thanks for sharing your recommendation. The kind of qualities you've described (professionalism, knowledge of product, patience) are all things we look for when hiring and training our salespeople and we're glad to have Marius on our excellent team. We hope you remember us for any service needs you might have in the future. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

January 25, 2014

I just brought a Toyota Prius 3 here a few weeks ago. Dan F is a friendly, honest and throrough sale manager that I would recommend to anyone. visited their wedsite before I stop by the shop. I had a chance More

by Ivyprius3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fuller
Jan 28, 2014 -

Toyota Sunnyvale responded

Thank you very much for the 5-star rating. We're glad that you and your family are loving your new Prius 3 and that you had a good time purchasing it with Dan. Feel free to call us or swing by if you have any automotive needs down the road. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

January 24, 2014

Was looking for a new plug-in prius as an upgrade and i went to two other toyota dealers before i ended up in Sunnyvale Toyota. I was never given a figure/quote or shown a car to test drive at the other de More

by melbymathew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
Jan 28, 2014 -

Toyota Sunnyvale responded

Melby, Thanks for reviewing your experience with Marius. "It felt like working with a family member" is exactly the kind of comment that we love to hear from our customers. We hope you're enjoying your new Prius, and if there’s ever any other automotive need we can help with, feel free to reach out to us again. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

January 23, 2014

Service was extremely friendly. No haggling and dealing; offered a great deal. We will definitely tell our friends to go see John because he was very nice and accommodating. The vehicle was in pristine cond More

by 1star2luv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, John Ewell
Jan 23, 2014 -

Toyota Sunnyvale responded

Thanks for the review. We take pride in our no haggle approach and high-quality pre-owned inventory, and I'm glad you feel the same way. If we can assist you with your auto needs in any further way, please don't hesitate to give us a call. Also, don’t forget that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

January 23, 2014

Ryan Cacatian made my overall car purchase really easy. He listened to exactly what I wanted and helped make it happen in a timely matter. Purchasing a used car can limit your options based on inventory, b More

by jman12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
Jan 28, 2014 -

Toyota Sunnyvale responded

Thank you so much for taking the time to post this review. Ryan is a valuable member of our team, and the entire team always strives to give our customers the highest level of service. Congratulations on your new car, and be sure to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

January 21, 2014

I can't get over the great service Toyota Sunnyvale offers we got our car in December and it was missing a part, not only the offer to replace it at not cost for us but also once again Nobu the sales a More

by martha95050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara, Neil Dobson
Jan 22, 2014 -

Toyota Sunnyvale responded

Martha, Thanks for sharing your experience. We're glad that Nobu kept in touch with you and worked to help you protect the investment you made in your vehicle purchase. If there’s ever any other automotive need we can help with, feel free to reach out to us again. Also, don’t forget that we provide a free loaner car for every service order that is great than $400 as part of our "10-Point Value Guarantee." Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

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