Back

Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

Directions

By Type

4,378 Reviews of Toyota Sunnyvale

February 05, 2014

Ryan Cacatian is the main reason why I bought my truck here. He was very understanding, courteous and knowledgeable about the truck and very sensitive to our needs. He is a good human being and I apprecia More

by alaique
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian , Ryan Cacatian
Feb 05, 2014 -

Toyota Sunnyvale responded

Thank you for this excellent rating on DealerRater. I am happy to hear that Ryan provided you with the personalized customer service that we strive to deliver to each of our guests. Please let us know if there's ever any other auto need we can help you with, and congratulations on your new truck. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

February 05, 2014

Brian Nguyen was awesome! We were looking for a used 2013 Corolla on various websites. We did the live chat online with Brian and he was able to answer any questions we had. We ended up driving out that even More

by KiAndKen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Feb 05, 2014 -

Toyota Sunnyvale responded

Ki and Ken, Thank you both for sharing your experience with us. It is definitely a privilege to have such a fantastic sales team in place, and we know that Brian and the rest of our employees always provide all of our customers with outstanding service. We look forward to seeing you again real soon. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

February 05, 2014

Efficient, ffriendly service, and we received the advertised price with no hassles. We were in and out within an hour or so which was great. Brian was very friendly, knowledgeable on the vehicle, and More

by cmarugg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Marugg, Brian Nguyen
Feb 05, 2014 -

Toyota Sunnyvale responded

Thank you for all of your kind words and support. We really appreciate it when our customers take the time to share their positive experiences with others, and I'm glad you had a great time with Brian. Please allow us to assist you in keeping your Toyota in the same condition in which it rolled off the showroom floor for the coming years. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

February 04, 2014

Mr. Ishihara was very helpful in my car purchase needs. He is aware that I want to purchase a reasonable price vehicle, and he was very patience with me. He gave me time to make my purchasing decision as o More

by hieunguye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Feb 05, 2014 -

Toyota Sunnyvale responded

Thank you for this awesome review. We know car shopping and all that included is a big decision and we couldn't be happier that Nobu was there to make the process easy and comfortable for you. Congrats on your new car and please enjoy it. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

February 02, 2014

I just want to thank Al Mokhtari for going out of his way to get management to pay for the reprograming of a new smart key I had to buy off ebay, since they didn't want to provide me with a second key for a More

by 718Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Mokhtari
Feb 04, 2014 -

Toyota Sunnyvale responded

Stan, I’m sorry for the complications that you went through with the smart key on your Camry. If you wouldn’t mind, I would like to speak with you so I can ask you some questions to help me understand the situation further. Please give me a call at your earliest convenience. Once again, we regret any complications we may have caused and appreciate you letting us know that you feel things weren’t right. Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

Feb 05, 2014 -

718Stan responded

Tom Macdonald, I called you back yesterday left a message on your voice mail and I never heard back from you, so I guess you didn't want to talk to me. Stanley Inn

January 31, 2014

Very professional with all efficiency, friendly and helpful to a naive woman like me. Ken was there for me, dedicated to finding a better financing and offered to follow up in the near future. More

by Utic6726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratha Ke
Jan 31, 2014 -

Toyota Sunnyvale responded

Utic, Thank you for sharing this review of your recent visit with us. We are ecstatic to have been able to provide you with the friendly and efficient customer service that you deserve. If you ever have any automotive questions or concerns, please don't hesitate to call and ask. Also, please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

January 31, 2014

Very happy with our 2009 Prius and the service we received from Najaf and Eric at this location. I ended up exchanging the first Prius I bought here for a newer model, and Najaf was nice enough to co More

by SJPrius2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2014 -

Toyota Sunnyvale responded

Thank you for your kind review. We're glad that you got to take advantage of our 3-day/250-mile return guarantee to upgrade to a newer Prius model. We hope you're enjoying it, and if you have any other automotive needs please reach out to us anytime. And be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

January 31, 2014

I have been looking for a used car for my daughter, and visited Toyota Sunnyvale. I talked to Fernando Gonzales, who was very knowledgeable, friendly, and I did not feel the pressure to make a purchase (li More

by Stellacol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzales
Feb 03, 2014 -

Toyota Sunnyvale responded

Stella, Thanks for the great review. We're grateful that you had such a pleasant time working with Fernando to get a new car for your daughter. We hope that she is enjoying it, and if either of you ever have any other automotive needs, please let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

January 30, 2014

Tayo Akinsete is exceptional! He provided first class service from beginning to end! Tayo is knowledgeable and super professional. I would highly recommend him! You won't regret it! More

by fmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tayo Akinsete
Jan 30, 2014 -

Toyota Sunnyvale responded

Thank you for taking the time to share your experience. Your kind words will mean a lot to Tayo and our entire staff. We hope you enjoy your new vehicle and if there's anything we can do to help you enjoy it more, please don't hesitate to call. Also, don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

January 28, 2014

My experience with Tayo Akinsete was phenomenal! He answered all my questions, was very knowledgeable, patient and kind! I drove away with my 2014 Rav4 and am very happy! I would highly recommend him t More

by Janet.caudillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2014 -

Toyota Sunnyvale responded

Janet, Thank you for letting us know. Every time a guest enters our dealership, our only goal is to provide them with a pleasant and enjoyable experience, and it sounds like Tayo did that. If there is anything automotive-related that we can do for you in the future, please don't hesitate to contact us. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

...
404
...