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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

February 20, 2014

Really enjoyed their customer service! John Ewell was super nice, he showed us the used car that we came for and helped with all paper work. Would definitely recommend my friends to check this place, whe More

by OxanaGlaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Feb 21, 2014 -

Toyota Sunnyvale responded

Thank you, Oxana. I'm glad that John was pleasant to deal with and that filing all the paper work was a breeze. We appreciate your pledge to recommend us and hope that you'll come see us the next time you have any automotive need. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

February 19, 2014

my girlfriend and i bought a 2013 prius c from marius. marius presented information about the car clearly and even gave us a lift to the dealership. it was easy to get an out-the-door price from him and More

by ozzloy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
Feb 19, 2014 -

Toyota Sunnyvale responded

Thank you, Ozzloy. We're pleased that your girlfriend's purchasing experience went so smoothly. Being able to follow through with our customers is incredibly important to customer satisfaction, and we hope it helped make the transaction a little bit easier. If there’s any other automotive need we can assist you with, please don’t hesitate to let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

February 19, 2014

Jeffrey did a great job in constantly communicating with us. Unlike other dealers, It was clear that he cared about earning our business. He and everyone that I dealt with during the purchase was very frie More

by pkeolaching
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lin, Jeffrey Lin
Feb 20, 2014 -

Toyota Sunnyvale responded

Thank you for writing this review. We're proud to offer an amazing sales team who truly care about meeting the needs of our customers. If there’s any other automotive need we can assist you with, please don’t hesitate to let us know. We hope you are enjoying your new Toyota, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

February 17, 2014

As a first time buyer, Delon was able to patiently answer all my queries. He and Roy were extremely helpful. It was a pleasure doing business. More

by mabhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Delon Orquin
Feb 18, 2014 -

Toyota Sunnyvale responded

Mabhi, Thank you for taking the time to write us a great review on DealerRater. As a first-time car buyer, it is even more gratifying to hear that you had an excellent experience doing business with us. We appreciate your patronage and look forward to working with you again in the future. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

February 16, 2014

Excellent service, with lots of patience. Detailed instructions and help. Good communication skills with lots of energy and passion. Experienced with both the auto and the dealership. More

by chaky58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lin
Feb 18, 2014 -

Toyota Sunnyvale responded

Thank you for the awesome review. It brings us great joy anytime our customers let us know that we provided them with "excellent customer service." Feel free to call us or swing by if you have any automotive needs down the road. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

February 16, 2014

When we drove up to the dealership we were prepared for the standard hard sell experience. Najaf greeted us immediately, but he also took note when we said we were just looking and would come to him if w More

by hmsf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2014 -

Toyota Sunnyvale responded

Thanks for sharing your experience with us. At Toyota Sunnyvale, we are always trying to help change the image of typical used car dealers -- and I'm glad Najaf helped to accomplish that. Don't hesitate to come see us again if you need any assistance with your vehicle. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

February 12, 2014

Overall, I was very pleased with my experience at Toyota Sunnyvale. Every employee I encountered was friendly and eager to help. I worked with Ahmad throughout the entire buying process and was extremely More

by rachwal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Ahmad Hatamieh
Feb 12, 2014 -

Toyota Sunnyvale responded

Thanks for sharing your experience. Our mission is to make every customer a Toyota Sunnyvale customer for life with competitive pricing and a staff that provides a wonderful experience when purchasing a car. Please let us know if we can be of help in your future auto needs, and don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

February 09, 2014

Very good and smooth experience: got what we were after with surprisingly little fuss, and I always felt in good hands. I'd happily recommend this dealership to others. More

by harwoodwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
Feb 10, 2014 -

Toyota Sunnyvale responded

Thank you for reviewing us. It is a huge compliment to hear that you always felt that you were in good hands during your purchasing process. We hope you're enjoying your new car and if you ever have any automotive needs in the future, don't hesitate to contact us at any time. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

February 09, 2014

Excellent service, with lots of patience. Detailed instructions and help. Good communication skills with lots of energy and passion. Experienced with both the auto and the dealership. More

by yzshao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lin
Feb 10, 2014 -

Toyota Sunnyvale responded

Thank you for the awesome compliments. The kind of visit that you've described having is what we aim for, and is a result of a team effort that's all about enhancing our customers' experiences. We hope that we get the chance to work with you again. In the meantime, don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every Toyota Sunnyvale vehicle as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

February 06, 2014

I had excellent experience of working with Daina. She helped me to get a car in my budget. She used to provide me continuous updates until I found a good car. She was very friendly and she never did pres More

by DipakG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Munoz
Feb 06, 2014 -

Toyota Sunnyvale responded

Thank you, Dipak. I am very happy that you had such a high quality experience with Diana and Eric. I'll let them and the rest of the team know to keep up the good work. If there is any other automotive need we can help you with, please let us know, and we will get you taken care of. See you next time. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

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