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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

March 01, 2014

this was a great experience buying a used car and moreover the clarity of finance guy who helped me to the paper work, I enjoyed working the managers and Bart as a finance person... More

by rosajan12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Mahdian
Mar 04, 2014 -

Toyota Sunnyvale responded

Rosa, Thank you for this wonderful review. We're glad you had a great experience purchasing from us, and specifically, working with our financing manager. Feel free to call us or swing by if you have any automotive needs down the road. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

March 01, 2014

We went to Sunnyvale Toyota looking to buy a Sienna. At the dealership Nestor was the salesman that helped us. We were interested in a 2011 white Sienna and Nestor helped us thoroughly analyze the car. He More

by mniazi10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2014 -

Toyota Sunnyvale responded

Thank you for the review and rating. I am grateful to hear that Nestor helped acquaint you with the Sienna in a friendly and helpful way. Don't hesitate to come see us again if you need any assistance with your vehicle. Also, don't forget that every vehicle purchased from Toyota Sunnyvale comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

February 28, 2014

Stan did a fantastic job in providing best customer experience through sales as well as trade in. Post sales, he took the pains to explain the new car features in detail which is not what I have expec More

by muraliks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
Feb 28, 2014 -

Toyota Sunnyvale responded

Thank you for the lovely feedback. We are delighted to hear that you think Stan did a fantastic job for you both during and after the sale. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Also, don't forget that every vehicle purchased from Toyota Sunnyvale comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

February 28, 2014

I began my search for a new Toyota by going online. While I had many responses and phone calls, Reisa was by far the most knowledgeable and attentive. She was very direct and honest. I am very happy More

by Ravi421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reisa Grimaldo
Feb 28, 2014 -

Toyota Sunnyvale responded

Ravi, Thank you for sharing your experience with us. I am grateful to hear that Reisa worked hard enough to make you a completely satisfied customer. We hope to get the chance to earn business again in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

February 27, 2014

Very good customer service. Sales representative, Marius Coroiu, very knowledgeable and nice. Explained all details and improvements on new Toyota Camry 2014 and a half. Explained and show in details all fu More

by Suren2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
Feb 28, 2014 -

Toyota Sunnyvale responded

Thank you for taking the time to share your latest experience at Toyota Sunnyvale. We're so glad to hear that you had a good time working with Marius on your Camry purchase. Feel free to call us or swing by if you have any automotive needs down the road. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

February 27, 2014

We went into Sunnyvale Toyota to purchase a used Prius. We are very leery of dealerships, and didn't know what to expect. However our salesman, Marius Coroiu, put us right at ease. No high pressure sales More

by Ed4759120467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu , Marius Coroiu
Feb 28, 2014 -

Toyota Sunnyvale responded

Ed, Thank you for the review, and for considering us for your automotive needs. We're glad you encountered low-pressure sales and courteous salespeople when you visited us. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

February 25, 2014

This is a review I write for the car I bought in Toyota/SCION Sunnyvale (Used cars division). First of all, I was helped by Mr. Fernando Gonzalez, which gently gave me all the information I requ More

by chris_mx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzales
Feb 26, 2014 -

Toyota Sunnyvale responded

Chris, Thanks for this review. We're lucky to have an amazing sales team that's extremely knowledgeable about our cars and how to best help our customers. It's great to hear that you've been happy with your car and comfortable with your monthly payments so far. We look forward to seeing you again soon. Don't forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

February 25, 2014

I was unsure which car I wanted before I walked into Toyota Sunnyvale. Marius showed me exactly what I asked for and never pushed me towards anything, only presenting the facts and information about th More

by sampsonw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
Feb 26, 2014 -

Toyota Sunnyvale responded

Thank you for sharing your story. Hearing that Marius assisted you in a low-pressure, helpful way is awesome and reassures us of our commitment to this kind of approach. We hope you are enjoying your new Toyota, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

February 24, 2014

I am not very good at English. I was helped by his kindly, friendly and helpful service. Very satisfied with his service. Thank you very much!! More

by mitsuhiba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Mahdian
Feb 26, 2014 -

Toyota Sunnyvale responded

Thank you for the 5-star review and congratulations on your new car. We are happy that you found Jordan to be so friendly and helpful. If there is anything else with your car that we can help with, please give us a call. Also, remember that we offer a complimentary shuttle ride as part of our "10-Point Value Guarantee." Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

February 24, 2014

Mark was very accurate about how much time it would take versus how long the service took. He was a good advisor on some potential questions I have for future service. More

by gquan50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2014 -

Toyota Sunnyvale responded

Thanks a lot for sharing this. We're happy that your service took exactly as long as was originally quoted to you by Mark. We try to give our customers the most accurate possible estimate and it's good to know we've been on point. If there’s ever any other automotive need we can help with, feel free to reach out to us again. Don’t forget to take advantage of our complimentary scheduled shuttle service that we provide as part of our “10-Point Value Guarantee.” Sincerely, Bob Neitzke - Service & Parts Department Director bobneitzke@toyotasunnyvale.com

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