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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

March 13, 2014

Great team, this time around, we brought our 13 month old daughter, she was fussy and exploring the other offices while we sat around talking about our deal. They were very patient, very accommodating with More

by DuaneFernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Brian Nguyen
Mar 14, 2014 -

Toyota Sunnyvale responded

Duane, Thanks a bunch for both for your business and for taking the time to write this review. It is great to know that our staff was able to help you throughout the process and also, for providing you a wonderful experience with us. We look forward to working with you again soon. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

March 12, 2014

I had an amazing experience at Toyota Sunnyvale. Kalani Hernandez helped me find the perfect car for me. I have always had a great experience with the Toyota Camry so I really did not want to deviate from More

by myenchantedfairytaleparty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Kalani Hernandez
Mar 12, 2014 -

Toyota Sunnyvale responded

Jessica, Congratulations on your new Camry and thank you for the review. We strive to ensure that no question or concern goes unanswered and it's encouraging to know that we were able to show you dedicated and personalized service. If you have any questions about your new car, please come back in to visit. Also, please don't forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our "10-Point Value Guarantee." Best Regards, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

March 12, 2014

Dino and Bart were amazing to work with at this location. We went in not expecting to make a purchase, but to get an idea of what we were in for when we were fully ready to buy our Toyota Highlander Hybrid. More

by dduits87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano
Mar 13, 2014 -

Toyota Sunnyvale responded

Thank you for sharing your feedback with us. It is reassuring to know that our staff provided you with a hassle-free and welcoming shopping experience. Our dealership’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve, and we hope we achieved that. If there’s anything else we can do to help you regarding your car, please don’t be reluctant to call or visit us. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

March 11, 2014

Brian is helpful and honest salesman I have ever never seen before. He tried to satisfy my requests. We have a good business with him. More

by suongprius4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Mar 12, 2014 -

Toyota Sunnyvale responded

Thank you for taking the time to write about your experience with us. I’m pleased to hear that Brian was able to satisfy all your requests. Enjoy the new Prius, and we would love to do business with you again soon. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

March 10, 2014

I had a great experience at Toyota Sunnyvale. Diana gave me plenty of options when selecting my Sienna and is very friendly. This is by far the easiest car buy I've had. In financing Roy helped me out a lot More

by suyapap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Diana Munoz
Mar 10, 2014 -

Toyota Sunnyvale responded

Thank you for taking the time to write about your experience with us. I am happy that we were able to exceed your expectations and make your Sienna purchase an easy one. Don't hesitate to contact us if there is anything else we can do for you regarding your van. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

March 09, 2014

The dealer is great. Consultants there are sincere and helpful. In general, it's a good place to buy toyota. Everything is good in toyota Sunnyvale. More

by yunjiadai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2014 -

Toyota Sunnyvale responded

Thank you for the kind words. We're completely dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback and look forward to seeing you on your next visit. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

March 08, 2014

Service was superior. Car was delivered to my house for a test drive. The car never left my driveway after that. Socrates took my trade in back to the dealership and finalized all the paperwork. He brought t More

by cavalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Socrates Menchavez
Mar 10, 2014 -

Toyota Sunnyvale responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Please feel free to contact us if you have any concerns about your car. Also, don’t forget that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

March 06, 2014

From start to finish of the getting a car i really appreciate how they help me. First of all Mr. Bernardino Arzadon makes me feel that i am very much welcome and treat me as a friend and help me throu More

by bonerick09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Ken Costa
Mar 06, 2014 -

Toyota Sunnyvale responded

Thank you for taking the time to leave us this great review. It is reassuring to know that we provided you with a hassle-free and welcoming experience. Bernardino work really hard to make sure our guests are completely satisfied and it's encouraging to hear of your exceptional experience. I'm very happy to hear that you left our dealership feeling confident about your purchase. Please, don’t hesitate to call or stop in if you should have any additional questions or concerns about your car. We hope you are enjoying your new car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

March 06, 2014

Brian Nguyen was very helpful and went to great lengths to make this sale. He even drove me to my house to obtain information needed by the dealership regarding our trust agreement and came to my house and More

by sbobber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Mar 10, 2014 -

Toyota Sunnyvale responded

Your kind words and excellent star rating is greatly appreciated. Brian is a terrific asset to our sales team. His patience, product knowledge, and willingness to help others keep his customers satisfied and coming back. We're glad to hear you had the opportunity to work with him and his hard work led to the purchase of a new car. Should you run into any issues or have any questions about your car please do not hesitate to reach out to any of our staff members. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

March 05, 2014

Both Jeffrey and Roy were very friendly. I appreciated Jeffrey's frankness, speed, and professionalism in showing me the car and closing the deal. Overall a great experience. More

by ecarian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Jeffrey Lin
Mar 05, 2014 -

Toyota Sunnyvale responded

Ecarian, Your review was quite a refreshing read. I am happy that our staff provided you with pressure-free, efficient, and well-informed customer service. Congratulations on your new vehicle; I am sure you are continuing to enjoy it. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

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