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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

March 18, 2014

Toyota Sunnyvale, dealership went far beyond what I was expecting due to my prior car buying experience. Everyone I met was courteous, professional, knowledgeable, and seemed to genuinely care that we were More

by kiranmagar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
Mar 18, 2014 -

Toyota Sunnyvale responded

Thank you for taking the time to write about your experience. It is good to know hear that your salesman displayed integrity and honesty during all your dealings. Please feel free to call or stop by if there is anything else we can do to help you. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

March 18, 2014

My brother and I went to Toyota Sunnyvale to purchase a Prius C car. Marius Coroiu seat down with us and explained all the options of the cars. He is very friendly and knowledgeable and help us to purcha More

by Judy1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
Mar 19, 2014 -

Toyota Sunnyvale responded

Judy, Thank you for writing about your visit with us and congratulations on your new Prius. I'm sure you are continuing to enjoy it and hope that we have earned your trust by working hard to get you the best price possible. If you have any concerns regarding your vehicle, please don’t think twice to contact us. Hope to see you soon. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

March 17, 2014

Maria was so very courteous and helpful. This my first experience with Toyota. I have owned Volvo, GMAC and Jeep, as well as Buick, Chevrolet and Ford products. So far I am very pleased with my Camry an More

by olowery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria A Castillo
Mar 18, 2014 -

Toyota Sunnyvale responded

Your kind words and 5 star-rating are greatly appreciated. I am elated to hear that Maria welcomed you into our service center with kindness. Please don’t be reluctant to call us if you have any concerns about your car. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Bob Neitzke - Service & Parts Department Director bobneitzke@toyotasunnyvale.com

March 17, 2014

Even though the dealership was very busy they helped us out without to much wait time. The car we came in to look at was sold but they found another vehicle just like it and we were very happy with it. Joe More

by biganripped
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe hes new dont remember his last name/ rey the finance guy
Mar 18, 2014 -

Toyota Sunnyvale responded

Thanks for the recommendation. We always try to ensure that no question or concern goes unanswered and it’s encouraging to know that Joe was able to show you dedicated and personalized service. I am happy to hear that you're very happy with the car you purchased, and if you ever have any questions about it, please let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

March 16, 2014

Very good. I can recommend this dealer for your next cars. He was very kind and had many experiences about used cars. That was very helpful to me. More

by anotherpark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Mahdian
Mar 18, 2014 -

Toyota Sunnyvale responded

Thank you for sharing your feedback with us. We make sure that all of our employees are knowledgeable and courteous and I am glad to hear you were able to perceive that. Please continue to visit us whenever you have questions about your car, and we’ll continue to provide great service. We hope to see you soon. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

March 15, 2014

John Ewell provided me the lowest price upfront, unlike other dealers that I had to painfully negotiate. And still was higher than John's quote. More

by hoathaipham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Kennedy, John Ewell
Mar 18, 2014 -

Toyota Sunnyvale responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. If you have any questions about your car, please feel free to call or visit us. Hope to see you soon. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

March 14, 2014

I highly recommend Jeffery Lin to help you with buying new cars, he is very nice and patient. Always tells me details about my new car. More

by Xinru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Lin
Mar 14, 2014 -

Toyota Sunnyvale responded

Thank you for the recommendation I am happy to hear about your positive experience with us. We're known for our trademark knowledgeable and pressure-free service and I'm glad Jeffery provided you with that. We would love to work with you again soon. Also, don't forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

March 13, 2014

Ryan Cacatian was helping us to lease our desired car in the right price. He was patient, positive and very helpful. Going through the process of leasing a car with him was a pleasure and next time that I w More

by ohanegby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
Mar 13, 2014 -

Toyota Sunnyvale responded

We appreciate your time to provide us with a wonderful review. I am happy to hear that Ryan was patient, positive, and helpful in the effort to satisfy your search for a new car. We look forward to work with you again soon. Also, don't forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Warm Regards, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

March 13, 2014

Great team, this time around, we brought our 13 month old daughter, she was fussy and exploring the other offices while we sat around talking about our deal. They were very patient, very accommodating with More

by DuaneFernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Brian Nguyen
Mar 14, 2014 -

Toyota Sunnyvale responded

Duane, Thanks a bunch for both for your business and for taking the time to write this review. It is great to know that our staff was able to help you throughout the process and also, for providing you a wonderful experience with us. We look forward to working with you again soon. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

March 12, 2014

I had an amazing experience at Toyota Sunnyvale. Kalani Hernandez helped me find the perfect car for me. I have always had a great experience with the Toyota Camry so I really did not want to deviate from More

by myenchantedfairytaleparty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Kalani Hernandez
Mar 12, 2014 -

Toyota Sunnyvale responded

Jessica, Congratulations on your new Camry and thank you for the review. We strive to ensure that no question or concern goes unanswered and it's encouraging to know that we were able to show you dedicated and personalized service. If you have any questions about your new car, please come back in to visit. Also, please don't forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our "10-Point Value Guarantee." Best Regards, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

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