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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

April 13, 2014

THE BEST EVER! If i were to give a better rate I would! I went to Toyota Sunnyvale with my parents to get my first car for my birthday! My dad talked to someone on t More

by dommydominator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Apr 14, 2014 -

Toyota Sunnyvale responded

Thank you so much for this great review and star rating. I am happy to hear that your time spent with our sales associate was a pleasing experience. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Feel free to call or visit us if you have further needs for your car. Also, please don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee." Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

April 09, 2014

Great place for car of your choice.. Toyota Sunnyvale is a great place for best cars of your choice. I bought a Toyota Corolla and its running really great ! I am happy with my choice ! More

by basavarajangadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalani
Apr 11, 2014 -

Toyota Sunnyvale responded

Thank you for your business and feedback. I’m happy to hear that you were so impressed with our selection and overall store, and I hope you continue you to enjoy your Corolla for many years to come. I am sorry to hear that you ended up not being satisfied with the policy you selected for your auto insurance. It is important to point out that we do not sell auto insurance or advise people on what policies or insurance agencies to choose. We only provide references to a list of agents in a situation where a customer of ours does not already have their own insurance and asks for references. It is up to the consumer to decide the policies and coverage that are appropriate for their own situation. As a suggestion to those reading this, it is always a good idea to secure your insurance before you buy a car and research the best markets for you. Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com | 888-402-3667

April 06, 2014

Stan was very knowledgable, thorough and clear in ihis explanations. He spent the neceesary time with us and we had confidence that we were getting a good deal on the automobile we chose. He was available More

by jdmutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
Apr 07, 2014 -

Toyota Sunnyvale responded

Thank you for taking the time to share your feedback. I am happy to know that Stan was able to provide you a well-informed and knowledgeable customer service. Please feel free to call or visit us if you have further questions about your car. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our "10-Point Value Guarantee." Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com | 888-402-3667

April 05, 2014

Very positive experience with the dealership. Everyone was friendly and I never felt pressured to buy anything I wouldn't want. Will definitely recommend this dealership to friends and family. More

by stefantalmadge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Brian Nguyen
Apr 07, 2014 -

Toyota Sunnyvale responded

Thank you for the 5-star review. I am pleased to hear that staff was able to provide you a friendly and pressure-free service. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We look forward to seeing you again. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

April 04, 2014

I had a very good experience with Toyota Sunnyvale Dealership. I was able to purchase the car I wanted and at a very reasonable price without any high pressure sales tactics. My sales manager and f More

by njchu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen (Sales Mgr.) Sean Nguyen (Finance Mgr.), Sean Nguyen, Brian Nguyen
Apr 07, 2014 -

Toyota Sunnyvale responded

We appreciate your time to provide us with a great feedback. It is magnificent to know that our staff was able to provide you with the pressure-free and knowledgeable service that Toyota Sunnyvale is known for. Please feel free to call or stop by if there is anything else we can do to help you with regards to your car. Also, don't forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our "10-Point Value Guarantee." Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

April 02, 2014

Rare Find Stan was really helpful in finding me a super rare Tacoma build. He had my used car appraised and me in the new truck in about 90 minutes which is the More

by marm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
Apr 04, 2014 -

Toyota Sunnyvale responded

Thank you for the 5-star review. We're happy to hear of your great experience with Stan. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to process everything as quick as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com | 888-402-3667

April 01, 2014

We purchased a new Prius from David Gerske at Toyota Sunnyvale. The price he quoted for the car was excellent when compared to independent information on line. He spent a great deal of time answering More

by JaneGarratt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, David Garske
Apr 01, 2014 -

Toyota Sunnyvale responded

Congratulations on your new Prius. I am happy to hear you are enjoying your purchase. At Toyota Sunnyvale, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that David was able to show you dedicated and personalized service. We look forward to working with you for your next servicing need. If you have any questions or concerns about your car, please don’t be reluctant to call or visit us. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com | 888-402-3667

April 01, 2014

One stop shop If you are looking for a new Toyota I recommend not only this Dealership but Reisa Grimaldo. She is very patient and knowledgeable about the product.F More

by FASTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reisa Grimado, Reisa Grimaldo
Apr 01, 2014 -

Toyota Sunnyvale responded

Thank you for writing about your visit with us. Reisa is an asset to Toyota Sunnyvale and it is encouraging to hear that she impressed you by delivering our trademark knowledgeable and pressure-free service. She is dedicated to help every client all throughout the process. Thank you for your recommendations and if there’s anything else that we can help you with, please feel free to call or visit us. Hope to see you soon. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com | 888-402-3667

April 01, 2014

Nikki G I did not buy a car, but a few months ago I came in and looked for a Prius V. He gave me so much information that I almost bought the car there. What More

by NikkiGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCune
Apr 01, 2014 -

Toyota Sunnyvale responded

Nikki, Thanks so much for the nice review. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. We will share your feedback with our team and I am sure that they will be happy to hear about your positive feedback. Please come back to see us if you need anything at all with regards to your car. We look forward to working with you again soon. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com | 888-402-3667

April 01, 2014

hector cisneros was very thorough. He checked my records and explained what was needed, what was relevant in my contract. However, even though I had an appt, it took a long time to get my car serviced ( More

by sookson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
hector cisneros, Hector Cisneros
Apr 02, 2014 -

Toyota Sunnyvale responded

Thank you for writing about your visit with us. I am happy to hear that Hector was able to provide you with the outstanding, friendly and well-informed customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns regarding your car. Don't forget that in addition to the complimentary loaner car we provide for repairs of $400 or more, we offer a complimentary shuttle service to every customer no matter what the repair as part of our "10 Point Guarantee." Sincerely, Bob Neitzke - Service & Parts Department Director bobneitzke@toyotasunnyvale.com | 888-261-4889

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