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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

April 30, 2014

Great service, Friendly folks, all around awesome experience My experience at Toyota Sunnyvale was absolutely amazing. I came in on a Saturday(really busy day) and they were able to help me find the car I wante More

by dtrautman33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
vinh nguyen, Bart DiCairano
May 01, 2014 -

Toyota Sunnyvale responded

Thanks for you positive feedback about our dealership and staff. We’re happy to hear that you feel the customer service you received met all of your standards and more, especially for a first-time car buyer. If we can assist you with your auto needs in any further way, please don't hesitate to give us a call. Be sure to take advantage of the complimentary, scheduled shuttle service that our dealership provides as part of our “10-Point Value Guarantee” the next time you visit our service center. Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

April 29, 2014

Great Service I went in to Toyota Sunnyvale for a recall service that had to be done on my Rav4. Although I went in without making an appointment, Hector Cisneros g More

by slammry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hector Cisneros
Apr 29, 2014 -

Toyota Sunnyvale responded

Thank you for writing about your visit with us. I am happy to hear that Hector was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Once again, we appreciate the recommendation and please feel free to call us with any questions or concerns that you might have with regards to your car. Also, don't forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Bob Neitzke - Service & Parts Department Director bobneitzke@toyotasunnyvale.com | 888-261-4889

April 27, 2014

Outstanding expeience We had a great experience at Toyota Sunnyvale. We looked at a slightly used Volkswagen Jetta Sportwagen - exactly what we wanted. We got a great dea More

by kokopelli365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, John Ewell
Apr 29, 2014 -

Toyota Sunnyvale responded

Thank you. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and pressure-free as possible for all of our customers. I am happy to know that we were able to provide you a great shopping experience. We would love to work with you again soon. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

April 26, 2014

Great experience. No pressure, friendly and best of all quick and easy. Got the car I wanted without a dreaded dealer in between that most of have had to face befor More

by tonyc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fuller
Apr 29, 2014 -

Toyota Sunnyvale responded

Thank you for sharing your feedback with us. It is magnificent to know that we were able to provide you with the pressure-free, prompt and friendly service that Toyota Sunnyvale is known for. Don’t be reluctant contact us if there’s anything else that we can help you with regards to your car. Don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

April 25, 2014

first new car buying experience without pressure Brian is easy going and work with me on the car i waned and the price i had in mind. He took the time to call me several times to make sure i am happ More

by lisianglee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Apr 29, 2014 -

Toyota Sunnyvale responded

We appreciate your time to right about your experience with us. We strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Brian was able to show you dedicated and personalized service. We look forward to working with you for your next purchase. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

April 25, 2014

Kalani is a good guy I like Kalani's customer first positive attitude. He wasn't about pushing the sale. He was knowledgeable, helpful, and honest. I would recommend hi More

by evander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalani Hernandez
Apr 29, 2014 -

Toyota Sunnyvale responded

Thanks so much for taking the time to write this review. Kalani is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. Thank you for the recommendation. When it comes time to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

April 22, 2014

Great Prices, No Hassle Ryan Cacatian was instrumental in getting me an excellent price on my new Prius 3, after my previous car broke down. He even offered to pick me up fro More

by rbaran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
Apr 22, 2014 -

Toyota Sunnyvale responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision to choose Toyota Sunnyvale as your dealer. It is fantastic to hear that Ryan was able to get you a great deal on your new Prius. Thank you for recommending our dealership. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

April 21, 2014

Great buying experience (2012 Toyota Corolla ) The facilitator Mr Kalani was a great help in selecting the vehicle. He has good knowledge. And finance manager Mr Bart was very helpful in understand More

by mukeshlalwani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Kalani Hernandez
Apr 22, 2014 -

Toyota Sunnyvale responded

We appreciate your time to share your feedback with us. It is great to hear that our staff was able to help you throughout the process. We make sure that all of our employees are knowledgeable and I am pleased that you were able to perceive that. We look forward to working with you again in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

April 20, 2014

Great experience buying a Toyota Camry This is the second card we have purchased from Toyota Sunnyvale. Stan Wolowski is our salesman and made the experience almost enjoyable - Buying a ca More

by lonnalsherwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
Apr 21, 2014 -

Toyota Sunnyvale responded

I am happy to hear that your time spent with Stan was a pleasing experience. We pride ourselves on the high level of our service excellence. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Stan was able to provide you with such a memorable and great experience. We would love to work with you again in the future. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our "10-Point Value Guarantee." Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

April 18, 2014

Want to make a decision without being hovered over? I wasn't entirely sure how to maximize my experience at a dealership, since most of the time the salespeople are overwhelmingly friendly and excessive More

by TanyaSK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shum, Marius Coroiu
Apr 21, 2014 -

Toyota Sunnyvale responded

Thanks so much for taking the time to write this review. Marius is great with customers and we're glad he focused on delivering what your needs were. He will be pleased to hear about your positive experience. Congratulations again on your new car and we hope to see you again in the future. Until then, don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee." Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-366

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