Toyota Sunnyvale

Used car buying experience at Sunnyvale Toyota Very thoughtful staff and wide selection of options. Sales people took every step to make sure my concerns are heard and fixed accordingly. Go visit t Very thoughtful staff and wide selection of options. Sales people took every step to make sure my concerns are heard and fixed accordingly. Go visit them for yourself. More

Wonderful dealership Our experience at Toyota Sunnyvale was wonderful. We were looking for a used car for our daughter and had visited several used car dealerships. One Our experience at Toyota Sunnyvale was wonderful. We were looking for a used car for our daughter and had visited several used car dealerships. One Saturday, we went to Toyota Sunnyvale there was no high pressure sales or upselling. Eric Brillhart, Direct Sales Manager, introduced himself, stated that he was there if we wanted to test out a car or had questions and walked away. We stopped Eric and asked him some questions and explained what we were looking for. Eric showed us several cars that met our criteria. When my daughter got off work we went back to Toyota Sunnyvale and Eric showed her several cars she could afford and never tried to talk her into a car out of her price range. With Eric’s help we found my daughter the right car for her. After filling out the paperwork, Eric left us in the capable hands of Ken Costa, Financial Services Manager. Ken walked us through all the finance paperwork explaining anything we weren’t clear on. Ken even warned us that there was something off about our pre-approved loan through our credit union and they might not honor the loan. That Monday, Ken called and said that the credit union was rejecting our pre-approved loan because the car was over 10 years old and had over 100,000 miles. Our credit union never mentioned any restrictions even when we said we were looking for cars that were in the 2002-2004 year range. Ken told us not to worry that he understood what we could afford and what we needed in a loan. Ken offered to reach out to some of his contacts at banks see what kind of loan he could get us. I called the credit union. The credit union admitted the mistake was theirs and after the manager made a few phone calls, they said they could still give us a loan, but at a higher interest rate. In the end we ended up with the same loan terms and interest rate we were originally approved for at the credit union through a bank Ken found for us. Our experience at Toyota Sunnyvale couldn’t have been better. I would recommend Toyota Sunnyvale to anyone looking for a used car. I know when I need another car I will be going back to them. More

2014 Highlander Hybrid I really wanted the 2014 Highlander Hybrid and could not find one at any dealership in the greater Bay Area. I called, emailed and visited several de I really wanted the 2014 Highlander Hybrid and could not find one at any dealership in the greater Bay Area. I called, emailed and visited several dealerships and even tried through a few car buying websites and came up with nothing. Until I met Stan. Stan was the only Toyota sales rep I spoke to who offered to reserve a car from pending inventory, configure it to my choosing and deliver to me the exact car I wanted. I appreciate that he took the time and walked me through everything about the car, and the buying process. Highly recommend buying from this very trustworthy salesman! More

Speedy, Superb Service Buying was fast and both Josh Gunter and Ken Costa went out of their way to find a car to meet all my criteria (large enough to haul my music equipmen Buying was fast and both Josh Gunter and Ken Costa went out of their way to find a car to meet all my criteria (large enough to haul my music equipment, eco friendly, have payments that won't kill me.) And I got out of there in time to go to my next gig. More

Thanks! Thanks for making my experience simple and painless Nestor! I am glad that you were available to help me on both days I came in, and that I was able Thanks for making my experience simple and painless Nestor! I am glad that you were available to help me on both days I came in, and that I was able to take the vehicle to my own mechanic for a checkup. More

Opinion Very helpful on explaining what type of car I bought hardly recommended . Giving all the information I need good service Gave the opportunity to see Very helpful on explaining what type of car I bought hardly recommended . Giving all the information I need good service Gave the opportunity to see all cars they have and had a chance to drive one of them that was great experience. More

Exelente servicio Estaba buscando un carro comodo y grande para mi familia, a un precio razonable. Mi prima me recomendo Toyota Sunnyvale. Me atendio Fernando. Me di Estaba buscando un carro comodo y grande para mi familia, a un precio razonable. Mi prima me recomendo Toyota Sunnyvale. Me atendio Fernando. Me dio toda la informasion que necesitaba para tomar la mejor desicion y ademas me explico muy bien las opciones de financiamiento. Grasias toyota Sunnyvale y grasias a Fernando por su exelente servicio. --Maria Ochoa More

Muy fácil, agradable, y rápido. He estado en algunos concesionarios y deseaba que primero vine a Toyota Sunnyvale. Nadie me ayudó cuando les dije que no tenía crédito o número de seg He estado en algunos concesionarios y deseaba que primero vine a Toyota Sunnyvale. Nadie me ayudó cuando les dije que no tenía crédito o número de seguro social. Un amigo mío me dijo que él consiguió su primer coche de Fernando y no tenía crédito. Pensé que lo dejaría uno fin de ir allí para conseguir rechazó. Kalani ayudó con cómo hicieron negocios y una vez le dije a un amigo se lo compró a Fernando, Él sonrió y me presentó a Fernando. Me ayudó a entender cómo conseguí un coche. Ellos molestia eran amistosos y al final del día, llevé mi certificado casa Toyota. Al día siguiente me llamó Fernando con buenas noticias. Era capaz de encontrar un banco para bajar mi tasa de interés. Definitivamente recomiendo mis amigos y familiares que vengan a allí próximo vehículo de Fernando. More

Great service, Friendly folks, all around awesome experience My experience at Toyota Sunnyvale was absolutely amazing. I came in on a Saturday(really busy day) and they were able to help me find the car I wante My experience at Toyota Sunnyvale was absolutely amazing. I came in on a Saturday(really busy day) and they were able to help me find the car I wanted with a test drive in a short amount of time. They also made the buying experience(first time car buyer) easy, fast, and fun. I would definitely recommend this dealership to anyone looking for a new or used Toyota. Thank you Vinh N. and Joe P.!!! -Daniel Trautman Proud New Tacoma Owner More

Great Service I went in to Toyota Sunnyvale for a recall service that had to be done on my Rav4. Although I went in without making an appointment, Hector Cisneros g I went in to Toyota Sunnyvale for a recall service that had to be done on my Rav4. Although I went in without making an appointment, Hector Cisneros greeted me as soon as i arrived and and wrote it up right away. I was very pleased with his service because the car was done on time and was also washed! I would highly recommend Hector to anyone that needs service done on their cars! More