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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

May 20, 2014

Great dealership! Sales staff went above & beyond. Fantastic people at Toyota Sunnyvale -- professional, courteous, helpful. The sales staff & management are first class. I'd previously worked in Mt. More

by vegastexan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Brillhart, Mike Shum, Ross Ludwig
May 20, 2014 -

Toyota Sunnyvale responded

Thank you for taking the time to write such kind words about our team. We’re glad we were able to make the car-buying experience enjoyable and hassle-free for you. We appreciate your choosing us for all of your automotive needs, and we hope to see you again soon. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

May 19, 2014

Good Experience After a negative experience at another Toyota dealership we came to this one because of the good reviews online. We were greeted by Marius Coroiu who More

by svnc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
May 19, 2014 -

Toyota Sunnyvale responded

Thank you so much for the kind remarks. It is great to know that Marius was able to reinforce the good reviews you read about and provide you with pressure-free and knowledgeable service. Congratulations on your new vehicle and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every Toyota Sunnyvale vehicle as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

May 19, 2014

Just Great! I came into Toyota Sunnyvale to take a look at the Nissan Cube they had here, little did i know i was going to take it home that day. No other dealers More

by brandielaina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reisa Grimaldo
May 19, 2014 -

Toyota Sunnyvale responded

Thank you for choosing us, Brandie. Our team has worked very hard to create an attentive, courteous, and professional environment throughout our store. We’re proud to have earned your business and are committed to keeping it that way. Please let us know if there’s any other automotive need that we can help you with. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

May 19, 2014

Marius is great,Toyota is great too 1:I am Chinese,english not good.But Marius help to understand the detail of 2014 prius clearly. 2:I have more request ,Such as JBL+Backup camera+no l More

by taowu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
May 19, 2014 -

Toyota Sunnyvale responded

Thanks for your business. We are glad that Marius was able to help you with the Prius purchase and get you all the requests you wanted in a friendly and professional way. We would love to work with you again; so please feel free to call us with any car needs you may have in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

May 17, 2014

Amazing and hospitable experience despite technical hiccups I have recently purchased a used 2007 toyota camry. I have to say that the three people I have interacted with (Ryan, Nobu, and Ken) are of amazing qu More

by MohammedSabry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, Nobu Ishihara, Ryan McCune
May 19, 2014 -

Toyota Sunnyvale responded

Appreciate the review, Mohammed. I am very happy to hear that your recent visit with us was a pleasing experience. Each employee is a valued member of the Toyota Sunnyvale team and we all strive to provide excellent service. Thank you for the recommendation. We look forward to working with you again in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

May 15, 2014

Place and Person to Buy Prius We have a Lexus Hybrid and knew what to expect from a hybrid car. When we parked our car in Toyota Sunnyvale lot, John Papadopoulos(Papa) immediately More

by chuck1351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Papadopoulos
May 16, 2014 -

Toyota Sunnyvale responded

We appreciate you for taking the time to share this review with us. We make sure that all of our employees are courteous and patient throughout the process. John is an asset to Toyota Sunnyvale and it is encouraging to hear that he provided you a positive car buying experience. If there’s anything else that we can help you with regards to your car, please don’t hesitate to contact us. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

May 13, 2014

Good experince I got a good experience with Toyota Sunnyvale.My dealer also a good person too.I am very happy to purchased my car from Sunnyvale. More

by Joy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
May 13, 2014 -

Toyota Sunnyvale responded

Joy, Thanks for sharing this review. We are happy to hear that we were able to provide you with the kind of great car purchasing experience that we are known for. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Don’t forget we provide every customer with scheduled shuttle service at no extra charge as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

May 13, 2014

Excellent Service! I had a great experience at Toyota Sunnyvale! I have been a long time client of Toyota Sunnyvale and every time I visit this dealership, I feel welcom More

by irishfin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski, Diana Munoz
May 14, 2014 -

Toyota Sunnyvale responded

Appreciate you taking the time to review us. It's always awesome to hear from long-time customers and I will be sure to pass along your compliments to Diana and Stan as they all will be equally encouraged as I am. We hope to have the pleasure of working with you again in the future. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

May 09, 2014

Great shopping exprience No pushy sales, pleasant discussion and smooth price negotiation. The overall experience was much better than I expected. Test drive, car is ready wh More

by Keith_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Castillo, Socrates Menchavez
May 09, 2014 -

Toyota Sunnyvale responded

Thank you for taking the time to provide us with this great feedback. We aim to provide pleasant, non-pushy purchasing experiences and are glad that this is the service you have reported receiving from Socrates. We look forward to working with you again in the future so if there is any other automotive need we can help with, please let us know. Also, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

May 08, 2014

Bought 2013 Toyota Sienna CE At Toyota dealership, in Sunnyvale, CA, the salesman was friendly and helpful. We found a vehicle we liked but went home to think about it; no pressu More

by GustavoDominguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
May 09, 2014 -

Toyota Sunnyvale responded

Gustavo, Thank you for taking the time to write us a great review on DealerRater. We pride ourselves on the customer service and inventory we have to offer our guests and we're glad to hear you had a great experience with us. If you need anything automotive-related in the future please feel free to contact us or stop back in any time. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

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