Toyota Sunnyvale

Great service Lou Lou was great from the start. I was having a problem with my break light and I drove right in and spoke with Lou. He was able to quickly fix my issue Lou was great from the start. I was having a problem with my break light and I drove right in and spoke with Lou. He was able to quickly fix my issue and me and my family were back on the road in no time. No long wait. In and out. Thanks again Lou. I would definitely recommend seeing Lou here. More

Very happy with our experience with Toyota Svl & John Ewell We bought a used car last night from Toyota Sunnyvale and it was a great experience. My daughter found the car on Craigslist and we called to get some We bought a used car last night from Toyota Sunnyvale and it was a great experience. My daughter found the car on Craigslist and we called to get some info. John Ewell answered all my questions about how they price the cars, and what to expect with a used car, so we decided to head right over and check it out. He met us as we got out of the car and was really nice and helpful. No pressure, just lots of good info. Since my husband wasn't able to join us, John offered to let us take the car home overnight so he could look it over in the morning. In the end, we decided the price was good, the car was exactly what we wanted, so we went for it! I know we kept John and his colleagues there past when they usually leave, but they assured us that they stay until we're satisfied. We trust the reliability of Toyotas and choose not to buy extended warranties - other places have been pretty pushy on it, but Fernando explained the program and when I said no thanks, simply folded the brochure and moved on to the forms. We've had only Toyotas for several years and have always had great experiences with Toyota Sunnyvale service; now we have a great experience with the Used Car folks, too. More

Hassle Free experience! Today was my first time purchasing my very first brand new car and i came in contact with Kalani H. He was very helpful and friendly and patient with Today was my first time purchasing my very first brand new car and i came in contact with Kalani H. He was very helpful and friendly and patient with me. He listened and understood my needs and so worked with me to find the best price and plan for me. I had a great experience purchasing the car. There was no hassle and it was easy to get everything set up. I would recommend this dealership and i would recommend working with Kalani, he will get you what you need! It was a great experience overall and am happy with my purchase. More

Great experience overall! Our experience at Sunnyvale Toyota was nothing but fantastic. It took us less than 30 minutes to complete the price negotiation. Scott McConney is th Our experience at Sunnyvale Toyota was nothing but fantastic. It took us less than 30 minutes to complete the price negotiation. Scott McConney is the guy you should look for if you're in a market for new car. More

First Time Car Buyer I worked with Scott McConney for the majority of my purchase. I was originally skeptical to come in because earlier in the day I had had the horrible I worked with Scott McConney for the majority of my purchase. I was originally skeptical to come in because earlier in the day I had had the horrible experience over at the toyota dealership in Milpitas. My wife called ahead and spoke with Scott to see if the vehicle I was interested in was even available. From a 1 minute conversation over the phone with my wife Scott had taken the initiative to begin to write a quote so that it was ready to go as soon as we got there. It was great! Made for a very smooth transition. He also took the time to actually explain the pricing/discounts/taxes to me. How Toyota operates and how buying a car in California operates. He was extremely knowledgeable and made this very stressful event pleasurable. He was personable and did not make assumptions about my wife and I (we are both females and often times confused as "sisters"). When he had to leave the office he made sure to check in on us which made us feel like he hadn't forgotten us. Because of the holiday weekend the dealership was very busy, but we still felt that we were being taken care of my an individual and not getting passed off. He even let my 1 year old son play at his chair and desk! I was able to qualify for an excellent rate for financing and worked with Mike Wess. He was great as well! He made the "taking all my money part" not so awful. He also made the transaction quick and painless. Far better than any DMV service outlets I've ever had to deal with. When I picked up the car after all was said and done I was fortunate to work with Dan Fuller. He was great at explaining the different things that actually were a part of my new Camry Hybrid. He made sure that my phone was paired to the car as well as what all the icons would be on the dash. The only drawback - and to no fault of his, was that the spots/dirt we had noticed before sending the car to detailing were still there. He made sure to rectify this situation immediately. He even cleaned some of them out himself! Thank you to all three of these guys for making my first time buying experience one that I would gladly recommend to any friend of family member. More

Excellent customer service After my bad experience from going to different dealerships on Steven's Creek, I came across Sunnyvale dealership where my parents purchased 2 cars fr After my bad experience from going to different dealerships on Steven's Creek, I came across Sunnyvale dealership where my parents purchased 2 cars from and never had a problem. Knowing how stressful car shopping can be, Nestor and Ken made it very easy going throughout the whole process when purchasing a car. I am very thankful for them two who helped me get a used car. I also recommended Nestor and Ken to my family and friends who are in need of purchasing a new car. Again, thank you for the amazing experience from these two gentleman for making me a happy customer. Thank you so much ! Sincerely, Ana Marie Mangisel More

Excellent service I bought a Pre-Owned Mercedes Benz car from this dealer. I was really happy and completely satisfied with the service of Jordan Mahdian and his patien I bought a Pre-Owned Mercedes Benz car from this dealer. I was really happy and completely satisfied with the service of Jordan Mahdian and his patience in assisting me throughout the sale. I would really appreciate his help and strongly recommend my friends. I would also like to thank 'John' who is the manager in the store who helped me in making this happen along with Jordan. More

Reisa Grimaldo is the best of the best After contacting several Toyota dealers on the phone for a new car it was a treat to work with Reisa Grimaldo. She was honest and up front with both d After contacting several Toyota dealers on the phone for a new car it was a treat to work with Reisa Grimaldo. She was honest and up front with both dealer and Toyota incentives on the phone. She gave me a price over the phone that no other dealership could match. When I arrived to buy the car there were no surprises and the price was exactly what was she quoted over the phone. If all sales people were like Reisa the world would be a better place. More

Very kind and friendly Customer service is very nice. He took care of me even after purchasing the car. The response is quickly and friendly. It's very important for me like Customer service is very nice. He took care of me even after purchasing the car. The response is quickly and friendly. It's very important for me like just moving here from Japan. More

First time buyer This was the first time buying a car for me and had visited several dealerships looking for something just right for me. When I went everyone was quic This was the first time buying a car for me and had visited several dealerships looking for something just right for me. When I went everyone was quick to let me test drive what ever I wanted but when it came down to paperwork they kept jerking my chain. I had 3 Grand to put down and set my self up with a limit of 13,000 and no more. I stuck with this and yet everyone I talked to gave me the run around. I show up at Sunnyvale Toyota with a recommendation from a family member and already have it in my head that I'm going to get more of the same. NO! Kalani actually heard what I had to say and was able to give me a real response not what he thought I wanted to hear. I got to test drive a car with out someone staring at the fuel level, I talked about why I was in the market for a new car and discuss my options after telling him what I was looking for and needed out of a car. I went home with something I like with a guarantee that if I didn't like it I could return it with no hassle, and needless to say I didn't have to. Not only would I recommend Sunnyvale Toyota to any looking for a vehicle I would recommend Kalani for his no hassle attitude, patience, and being knowledgeable about his product. He did sell me a car, he also sold me Sunnyvale Toyota, I do believe this is the start of a long relationship. More