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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

May 30, 2014

Hassle Free experience! Today was my first time purchasing my very first brand new car and i came in contact with Kalani H. He was very helpful and friendly and patient with More

by oscarflores0
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Kalani Hernandez
May 30, 2014 -

Toyota Sunnyvale responded

Oscar, I really appreciate you being so kind as to write this review about Kalani and our dealership. We are happy to hear that your first time purchasing a brand-new car went so well. We thank you for choosing us and look forward to working with you again soon. Don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

May 30, 2014

Great experience overall! Our experience at Sunnyvale Toyota was nothing but fantastic. It took us less than 30 minutes to complete the price negotiation. Scott McConney is th More

by Truong6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McConney
May 30, 2014 -

Toyota Sunnyvale responded

Appreciate you taking the time to review us. We take pride in providing our customers a quick and enjoyable car shopping experience, and I'm so glad that we could do business with you. We look forward to continuing to be your dealership of choice in the future. Also, don’t forget that we provide a complimentary, scheduled shuttle whenever you bring in your car for servicing as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

May 30, 2014

First Time Car Buyer I worked with Scott McConney for the majority of my purchase. I was originally skeptical to come in because earlier in the day I had had the horrible More

by kwclapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McConney, Dan Fuller
Jun 02, 2014 -

Toyota Sunnyvale responded

Thank you for taking the time to submit this awesome feedback. Nothing makes us happier than to know we were able to provide our customers with outstanding service. Congrats on the new car and please let us know if we can help you with anything else automotive-related. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

May 29, 2014

Excellent customer service After my bad experience from going to different dealerships on Steven's Creek, I came across Sunnyvale dealership where my parents purchased 2 cars fr More

by amariemuahh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa
May 29, 2014 -

Toyota Sunnyvale responded

Ana, Thanks for the feedback. We are happy to hear that Nestor and Ken were able to provide you with the brand of low-stress car sales that we are known for. We look forward to working with you or anyone you might send our way in the future. Also, be sure to take advantage of our complimentary shuttle service if you ever bring your car in for maintenance or repairs. Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

May 29, 2014

Excellent service I bought a Pre-Owned Mercedes Benz car from this dealer. I was really happy and completely satisfied with the service of Jordan Mahdian and his patien More

by naponivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Mahdian
May 29, 2014 -

Toyota Sunnyvale responded

Thank you for your business. It is great to hear about your excellent experience with our dealership; we appreciate the compliments. We would love to work with you or your friends; so please feel free to call us with any automotive needs you may have in the future. Also, don’t forget that we offer a complimentary, scheduled shuttle service to all of our service customers as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

May 27, 2014

Reisa Grimaldo is the best of the best After contacting several Toyota dealers on the phone for a new car it was a treat to work with Reisa Grimaldo. She was honest and up front with both d More

by Pat0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reisa Grimaldo
May 27, 2014 -

Toyota Sunnyvale responded

Thank you so much for sharing your feedback. I am pleased that Reisa provided you a positive car buying experience. We would love to work with you again in the future. In the meantime, remember that well perform a complimentary 119-point inspection once per year on your vehicle as part of our "10-Point Value Guarantee." Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

May 27, 2014

Very kind and friendly Customer service is very nice. He took care of me even after purchasing the car. The response is quickly and friendly. It's very important for me like More

by JunkaKaneda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
May 27, 2014 -

Toyota Sunnyvale responded

Thank you for your recommendation of our dealership. Our team tries to make the experience buying a car enjoyable before, during, and after the transaction and we are glad that this was the case during your last visit. We can’t wait to work with you again. Don’t forget to take advantage of our complimentary scheduled shuttle service that we provide as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

May 26, 2014

First time buyer This was the first time buying a car for me and had visited several dealerships looking for something just right for me. When I went everyone was quic More

by aalmanza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalani Hernandez
May 27, 2014 -

Toyota Sunnyvale responded

We appreciate the time it took for you to write this review about your experience with us. I am happy to hear that Kalani provided you a hassle-free and knowledgeable car buying experience. We look forward to working with you again in the future for many years to come. Feel free to contact us if you have any concerns about your car. Also, please don't forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our "10-Point Value Guarantee." Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

May 24, 2014

Vinh was very helpful. My 16 year old son and I originally visited the dealership to look for a used car for him. Vinh came to greet us and helped us narrow down our select More

by kmbshoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinh Nguyen
May 27, 2014 -

Toyota Sunnyvale responded

Thank you so much for taking the time to write this review. Vinh is great with people and listens to what the customers needs are. He will be pleased to hear about your positive experience. Please come back and see us if you have any concerns about your car. Also, don't forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our "10-Point Value Guarantee." Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

May 21, 2014

Review of Sales Associate, Marius Coroiu Marius was a joy to work with. He was courteous and intelligent. He answered all my questions, he worked to get me a fair price, and he had a wonderf More

by debhirt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu, Marius Coroiu
May 22, 2014 -

Toyota Sunnyvale responded

Deb, Thank you so much for writing this review about your visit with us. It is great to hear that your car buying experience with Marius was a positive one. He is committed to provide 100% quality service to all of our customers and I am glad he was able to do that on your last visit with us. Don’t hesitate to come back and see us if you have any automotive needs in the future, and don't forget that every vehicle purchased from us comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

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