Toyota Sunnyvale

Very good experience Coming from a bad experience in other dealership Toyota Sunnyvale was a refreshing take on how dealerships need to treat customers, Working with Mariu Coming from a bad experience in other dealership Toyota Sunnyvale was a refreshing take on how dealerships need to treat customers, Working with Marius on this lease was a very helpful experience, he helped by showing all the options available, also providing good advice on pros and cons of the vehicle also he was very polite and friendly also working with Roy in finance was very good he offer very good options to add to my lease. overall a very good experience. More

Great Purchase Experience! We just purchased a used Tacoma from John, and the experience couldn't have been better. John was incredibly responsive and went out of his way to ma We just purchased a used Tacoma from John, and the experience couldn't have been better. John was incredibly responsive and went out of his way to make things efficient and quick. More

toyota sunnyvale nice deals with friendly sales associate i got a new car today was helped by the sales associate "john papadopoulos" a very friendly and helpful sales person .i am truly happy with his help,i i got a new car today was helped by the sales associate "john papadopoulos" a very friendly and helpful sales person .i am truly happy with his help,if you go to toyota sunnyvale contact or look for john papadopoulos his no - 6502245761. you will be fully satisfied :) More

Experience It was good experience working with Brian Nguyen, he helped me to choose the right vehicle and explained me all the details. I would recommend Brian It was good experience working with Brian Nguyen, he helped me to choose the right vehicle and explained me all the details. I would recommend Brian to my friends. Thanks, Prem More

Great Experience at Sunnyvale Toyota My husband & I just bought a car here in May 2014, and we had a great experience there. Just to mention... I hate dealing with anything that has to do My husband & I just bought a car here in May 2014, and we had a great experience there. Just to mention... I hate dealing with anything that has to do with cars...even as simple as getting an oil change, but I had a really good experience here. -Great service -Hassle-free process -Friendly & very helpful staff -Would definitely recommend purchasing a car at Sunnyvale Toyota More

You are the decision maker Assume that you have done your research (Tons of resources), you stop by a dealer to have test drive and get a reasonable offer. And then you want to Assume that you have done your research (Tons of resources), you stop by a dealer to have test drive and get a reasonable offer. And then you want to compare, think it over, and make the decision. I visited three Toyota dealers. For the other two, my experience was that the sale persons wanted to push for a deal and put you under the pressure to commit on a purchase. Under the pressure, you often forgot the game plan and commit to something you might regret later. My experience with Sunnyvale Toyota is different. I was given the information on the car with prices and answered all the questions. Surprisingly, no push. it is nice. You can walk out the dealer with a relief and take time to compare the information which can lead to make a good decision on purchase the right car for you and your family. That is what I did. In term of customer service, I am not sure. It promises to give the pictures taken when I picked up the car in two days. However, it has been three weeks. no pictures! It is a small thing. But is it reflecting the level of customer service?! More

5K Service The service went very crisply, however I drove about 7 miles & my right rear hub cap fell off on Foothill Expressway, I returned to your shop & talked The service went very crisply, however I drove about 7 miles & my right rear hub cap fell off on Foothill Expressway, I returned to your shop & talked with Simon(my service advisor) & he had a new hub cap placed on my '96 Camry. More

Great experience, no stress, no pressure... was almost fun! I had been putting off buying a new car for years, as my old car just kept running, and I was so reluctant to have to deal with pushy car people and p I had been putting off buying a new car for years, as my old car just kept running, and I was so reluctant to have to deal with pushy car people and places. I just bought a 1-year old Prius from Toyota Sunnyvale, and it could not have been easier! I checked cars.com, found exactly the car and price I wanted. Emailed the dealer. I received a great email back from John Ewell with info on the car I asked about, plus 3 similar cars. I showed up the same afternoon, met with John and took my first choice out for a test drive. John was helpful, polite, and most importantly low-key. No stress, no pressure. Happy to answer questions and easy to work with. I loved their "No hassle, No haggle" policy. I had checked online and already knew the price was fair. So it was great to just pay it and be done. Also, there was none of that 'checking with the manager' or making me wait nonsense that happens with other dealers. John handled everything quickly. They even gave me a reasonable trade-in value for my old clunker, so I did not have to deal with it either. It was such a great experience, it's too bad I won't need another car for a few years. More

Great service Lou Lou was great from the start. I was having a problem with my break light and I drove right in and spoke with Lou. He was able to quickly fix my issue Lou was great from the start. I was having a problem with my break light and I drove right in and spoke with Lou. He was able to quickly fix my issue and me and my family were back on the road in no time. No long wait. In and out. Thanks again Lou. I would definitely recommend seeing Lou here. More

Very happy with our experience with Toyota Svl & John Ewell We bought a used car last night from Toyota Sunnyvale and it was a great experience. My daughter found the car on Craigslist and we called to get some We bought a used car last night from Toyota Sunnyvale and it was a great experience. My daughter found the car on Craigslist and we called to get some info. John Ewell answered all my questions about how they price the cars, and what to expect with a used car, so we decided to head right over and check it out. He met us as we got out of the car and was really nice and helpful. No pressure, just lots of good info. Since my husband wasn't able to join us, John offered to let us take the car home overnight so he could look it over in the morning. In the end, we decided the price was good, the car was exactly what we wanted, so we went for it! I know we kept John and his colleagues there past when they usually leave, but they assured us that they stay until we're satisfied. We trust the reliability of Toyotas and choose not to buy extended warranties - other places have been pretty pushy on it, but Fernando explained the program and when I said no thanks, simply folded the brochure and moved on to the forms. We've had only Toyotas for several years and have always had great experiences with Toyota Sunnyvale service; now we have a great experience with the Used Car folks, too. More