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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

June 16, 2014

Salesman Jordan was easily the best salesman there. He is very friendly and was incredibly helpful through the whole process. His quality of work and customer More

by dodoburrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Mahdian
Jun 17, 2014 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us. Jordan's customer service is always consistent and I'm glad that your experience with him supports that. It is great to hear that he remained friendly and helpful throughout the process. Thank you for the recommendation. We would love to work with you again in the future. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

June 12, 2014

Satisfied customer Ryan was very knowledgable about toyota and scion. He was able to show me the car I wanted and complete my purchase in a timely manner. He left no que More

by Haitngo87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian, Ryan Cacatian
Jun 12, 2014 -

Toyota Sunnyvale responded

Thank you for writing this terrific review. I am happy to hear that Ryan worked hard to provide you with a high level of information and customer service. We appreciate your business and can’t wait to work with you again. We hope you are enjoying your new car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

June 12, 2014

Very good experience Coming from a bad experience in other dealership Toyota Sunnyvale was a refreshing take on how dealerships need to treat customers, Working with Mariu More

by AgustínVillalobos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Marius Coroiu
Jun 12, 2014 -

Toyota Sunnyvale responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. We look forward working with you in the future. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

June 12, 2014

Great Purchase Experience! We just purchased a used Tacoma from John, and the experience couldn't have been better. John was incredibly responsive and went out of his way to ma More

by 6741
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Ewell
Jun 12, 2014 -

Toyota Sunnyvale responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your Tacoma purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Also, don’t forget that we provide a complimentary, scheduled shuttle whenever you bring in your car for servicing as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

June 11, 2014

toyota sunnyvale nice deals with friendly sales associate i got a new car today was helped by the sales associate "john papadopoulos" a very friendly and helpful sales person .i am truly happy with his help,i More

by poonamsherpagurung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john papadopoulos, John Papadopoulos
Jun 11, 2014 -

Toyota Sunnyvale responded

Thanks for the feedback. I am very pleased to hear that you had such a pleasant and helpful shopping experience with John. If you need anything automotive-related in the future please feel free to contact us or stop back in any time. Also, don’t forget that we provide a complimentary, scheduled shuttle whenever you bring in your car for servicing as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

June 06, 2014

Experience It was good experience working with Brian Nguyen, he helped me to choose the right vehicle and explained me all the details. I would recommend Brian More

by Premnath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Jun 10, 2014 -

Toyota Sunnyvale responded

Thank you for your recommendation of Brian our dealership. We are thrilled that Brian was there to help you decide what vehicle worked best for your situation as well as guide you through all the details. If we can assist you with your auto needs in any further way, please don't hesitate to give us a call. Also, don't forget that every vehicle purchased from X comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

June 05, 2014

Great Experience at Sunnyvale Toyota My husband & I just bought a car here in May 2014, and we had a great experience there. Just to mention... I hate dealing with anything that has to do More

by marielcano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa
Jun 05, 2014 -

Toyota Sunnyvale responded

Thanks for the rating. At Toyota Sunnyvale, our customers have come to rely on friendly, hassle-free customer service and I am glad that Najaf, Ken, and Miguel have met that standard for you. We look forward to continuing to be your dealership of choice in the future. Also, be sure to take advantage of our complimentary shuttle service if you ever bring your car in for maintenance or repairs. Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

June 05, 2014

You are the decision maker Assume that you have done your research (Tons of resources), you stop by a dealer to have test drive and get a reasonable offer. And then you want to More

by RickF8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott Mcconney, Brian Nguyen
Jun 05, 2014 -

Toyota Sunnyvale responded

Rick, Thank you for the fantastic review. We're happy that you found our dealership to have a very low-pressure, no-hassle atmosphere compared to our competitors. We do apologize for any delay in getting the pictures to you. Would you mind reaching out to me at the phone number or e-mail below so I can look into this for you? We appreciate your patience and business, and hope you are enjoying your new car. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

June 04, 2014

5K Service The service went very crisply, however I drove about 7 miles & my right rear hub cap fell off on Foothill Expressway, I returned to your shop & talked More

by RCBurlock7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Guzman
Jun 05, 2014 -

Toyota Sunnyvale responded

Thank you for sharing your experience with us. I am pleased that Simon was able to replace the hub cap on your Camry. If there’s anything else that we can help you with regards to your vehicle, please don’t hesitate to contact us. Also, don’t forget that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Sincerely, Bob Neitzke - Service & Parts Department Director bobneitzke@toyotasunnyvale.com | 888-261-4889

June 03, 2014

Great experience, no stress, no pressure... was almost fun! I had been putting off buying a new car for years, as my old car just kept running, and I was so reluctant to have to deal with pushy car people and p More

by lswshopping
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, John Ewell
Jun 03, 2014 -

Toyota Sunnyvale responded

Thanks for writing this review. We definitely sympathize with your feeling of delaying a car purchase, we're glad that the initial anxiety turned out to be what was a very pleasant transaction. Please let us know if there’s any other automotive need that we can help you with. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

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