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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

July 01, 2014

Service with a smile My mother and I were bouncing around from dealer to dealer looking for a suitable used car, and we happened upon the used car lot at Toyota Sunnyvale, More

by dmsand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2014 -

Toyota Sunnyvale responded

We appreciate your time to share your experience with us. Eric is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. Thank you for the recommendation. If there’s anything else that we can do to help you with regards to your car, please feel free to let us know. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

June 30, 2014

Great Customer Service Reisa Grimaldo provided excellent service facilitating my lease buy-out on a vehicle coming off of a lease. There is no way I would have completed th More

by dansonjaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reisa Grimaldo
Jul 01, 2014 -

Toyota Sunnyvale responded

Dan, Thank you so much for taking the time to share your experience with us. Reisa is a valued member of the Toyota Sunnyvale team and she is committed to provide excellent service to all of our customers. If there’s anything else that we can do to help you with regards to your car, please feel free to contact us. Also, don't forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

June 30, 2014

Excellent Customer Service This is my first time buying a used car from a dealership and I must say that Marius was an excellent sales person. There was no pressure and he gave More

by 2012chevymalibu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Ken Costa, Fernando Gonzales, Marius Coroiu
Jul 01, 2014 -

Toyota Sunnyvale responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our team. Marius is an asset to Toyota Sunnyvale and he strives to create a positive buying experience for every customer. We are dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. If you have further automotive needs, please don’t hesitate to call us. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

June 23, 2014

Jordan Mahdian is great! My husband and I just bought our first car together over the weekend, and we had such a great experience, thanks to Jordan Mahdian and his excellent c More

by mcolla317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Mahdian
Jun 24, 2014 -

Toyota Sunnyvale responded

Thank you so much for taking the time to write this review. I am very pleased to hear that Jordan provided you a great car-buying experience. We look forward to working with you again in the future. Until then, don't forget to take advantage of the complimentary 119-point annual inspection that we provide as part of our "10-Point Value Guarantee". Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

June 23, 2014

Owner of 3 Toyota's I own a 2007 Tundra, 2011 Highlander and a 2013 Avalon and have always brought my cars to Toyota Sunnyvale for their service. Great work, everyone i More

by sajohns01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cisneros, Bill Moody
Jun 24, 2014 -

Toyota Sunnyvale responded

Firstly, I would like you to know that we appreciate your loyalty to our dealership. Secondly, thanks for taking the time to write this superb review. Our service excellence is always consistent, and I'm glad that your experience with us supports that. Remember to take advantage of our scheduled shuttle service next time you pay a visit to our service center. We offer it as a complimentary special to all our customers as part of our "10-Point Value Guarantee". Sincerely, Bob Neitzke - Service & Parts Department Director bobneitzke@toyotasunnyvale.com | 888-261-4889

June 18, 2014

Great service, great prices, great experience Fred helped me find exactly what I was looking for, fast! He and his team are trustworthy, friendly, and efficient. Fred kept me informed throughout More

by nnoceto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Moini
Jun 18, 2014 -

Toyota Sunnyvale responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our team. Fred is a great people person, and he strives to create a positive buying experience for every customer. I am glad that he helped you find the exact car that you were looking for and kept you informed about the progress of work on your car. If you have any questions about your car, please don't hesitate to call us. Also, don't forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Tom MacDonald - General Sales Manager

June 17, 2014

Purchasing Toyota Corolla Marius made the process of buying a new car quick and easy. And he was also very helpful in helping us resolve some issues pertaining to insurance and More

by youtoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
Jun 18, 2014 -

Toyota Sunnyvale responded

Thank you so much for sharing your experience with us. At Toyota Sunnyvale, we try our best to make the car-buying experience as quick and easy as possible for all of our customers. Marius truly knows his stuff, and I am glad that he was able to resolve some issues with your insurance. Please let us know if you need help or information about anything to do with your car. Also, don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee". Sincerely, Bill Benak - General Sales Manager

June 17, 2014

Excellent! I contacted the Toyota Sunnyvale for a used car I found online. I had a short online chat with Diana Munoz who then schedule a test drive within the n More

by leo2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Munoz
Jun 18, 2014 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us. We make sure that all of our employees are friendly and helpful. It is great to hear that Diana was able to explain all the details on your new car and assisted you throughout the purchase process. When it comes time to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Tom MacDonald - General Sales Manager

June 16, 2014

Salesman Jordan was easily the best salesman there. He is very friendly and was incredibly helpful through the whole process. His quality of work and customer More

by dodoburrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Mahdian
Jun 17, 2014 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us. Jordan's customer service is always consistent and I'm glad that your experience with him supports that. It is great to hear that he remained friendly and helpful throughout the process. Thank you for the recommendation. We would love to work with you again in the future. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

June 12, 2014

Satisfied customer Ryan was very knowledgable about toyota and scion. He was able to show me the car I wanted and complete my purchase in a timely manner. He left no que More

by Haitngo87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian, Ryan Cacatian
Jun 12, 2014 -

Toyota Sunnyvale responded

Thank you for writing this terrific review. I am happy to hear that Ryan worked hard to provide you with a high level of information and customer service. We appreciate your business and can’t wait to work with you again. We hope you are enjoying your new car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

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