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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

July 25, 2014

Excellent Experience I have been to several dealers, and Toyota Sunnyvale was one of them. Compared with others, only this dealer offered various nice vehicles for me, and More

by uto yasuhito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara, Jeffrey Lin
Jul 25, 2014 -

Toyota Sunnyvale responded

Thank you for writing about your visit with us. I am happy to hear that Jeffrey and Nobu were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; do not hesitate to call if you have any questions or concerns about your vehicle. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

July 25, 2014

Jefferey Lin is best salesman Jefferey understands customer well. He exactly knows the ground work what customer does before approaching sales man. He will go extra mile to close t More

by mmrao.mudigonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lin
Jul 28, 2014 -

Toyota Sunnyvale responded

Thank you so much for taking the time to write this review. Jeffrey is great with people and focuses on the needs of our customers. He will be very happy to hear that he was successful in that endeavor. We are eager to see you on your next purchase. Do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

July 23, 2014

dedicated salesman Nestor was an advocate in my car purchase.He helped ensure that the car I purchased was mechanically sound during the extensive test drive.I conciter More

by richgiorgi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2014 -

Toyota Sunnyvale responded

We appreciate your positive feedback. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. Also, we are happy that Nestor helped you purchase a car that satisfies your needs. When the time comes to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

July 14, 2014

Jordan is the best salesman!! Jordan is a funny man. I like the way how we do business like friends after we are familiar with each other. The process from the beginning until we p More

by yikoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, Fernando Gonzales
Jul 15, 2014 -

Toyota Sunnyvale responded

We appreciate the time it took for you to share your experience with us. Jordan is a key component of our team here at Toyota Sunnyvale and he will be very happy to hear about your experience. I am happy to know that you were pleased with the service that you have received from him. Feel free to call us if you have any questions about your car. Also, don't forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

July 11, 2014

"Most positive car buying experience" Having been an avid Ford owner for the last 35 years, one might guess how apprehensive I was, at the thought of "crossing over to any other brands". More

by gograndma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
Jul 14, 2014 -

Toyota Sunnyvale responded

We appreciate the time it took for you to write this review about your experience with us. We strive to ensure that no question or concern goes unanswered and it is our top priority to provide great customer service without making our guests feel rushed or pressured in any way. Marius’ sales excellence is always consistent and I am glad that your experience with him supports that. We would love to work with you again in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

July 09, 2014

Good service and fast process I bought a Sienna from Marius at Toyota Sunnyvale on July 7. I chatted with Marius online very easy and quickly. He was very courteous and responde More

by mansour_amjadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
Jul 10, 2014 -

Toyota Sunnyvale responded

Mansour, I am happy to hear that your time spent with Marius was a pleasing experience. Marius is a valued member of the Toyota Sunnyvale team and I am glad to hear that he was able to provide you a professional and easy car buying experience. Please feel free to call us if you have any questions about your car. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

July 08, 2014

Straightforward and easy purchase I bought a Plug-in Prius from Marius at Toyota Sunnyvale on July 4. I have bought other cars in the past from Toyota Sunnyvale and have had several More

by Kjulie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
Jul 09, 2014 -

Toyota Sunnyvale responded

Thank you for taking the time to share your feedback. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. It is wonderful to know that you feel confident in your decision to choose Toyota Sunnyvale, as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. I am glad to hear that Marius and Mike were able to do that. Please continue to visit us whenever you have questions or concerns about your car, and we will continue to provide great service. Don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

July 07, 2014

Straight forward - No haggle or hassle I was looking to buy a Toyota Camry on the 4th of July weekend. I got a good quote online from Cindy Muonio which matched or was better than the price More

by Sansac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Muonio, Brian Nguyen
Jul 07, 2014 -

Toyota Sunnyvale responded

We appreciate your time to share your experience with us. I am pleased to hear that we were able to provide you a good experience. We are committed to attend to every concern of our customers and it is wonderful to hear that Cindy and Mike were able to do that. If there’s anything else that we can do to help you with regards to your car, please feel free to let us know. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

July 03, 2014

awesome sales representative Brian rocks. He helped and guided us to take right decision. Very friendly and positive guy. It was genuinely very nice experience. Thanks to Brian an More

by ujjwal2103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Jul 07, 2014 -

Toyota Sunnyvale responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our team. Brian is an asset to Toyota Sunnyvale and I am glad to hear that he helped you on your decision making. If you have any questions about your car, please don’t hesitate to contact us. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

July 03, 2014

Good customer service Brian tirelessly showed us multiple car options and test drive. He was helpful in getting the process quick and easy. Deliver the car on time. More

by Eugene Jude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Jul 07, 2014 -

Toyota Sunnyvale responded

Eugene, Thank you for your feedback. Brian is dedicated to providing quick and easy service and I am ecstatic to hear that your experience with him reflected his dedication. We hope to see you again soon. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

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