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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

September 16, 2014

no fuss I went to the dealer knowing about what I wanted and they had a couple cars to choose from on the spot. I had looked at their inventory online but wan More

by cindycastillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Hatamieh
Sep 16, 2014 -

Toyota Sunnyvale responded

We appreciate the time it took for you to share your experience with us. At Toyota Sunnyvale, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that our staff was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel that accommodates their lifestyle and includes all the features that makes it their dream vehicle. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, do not forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

September 13, 2014

Great experience It is my first time to select a car and he is professional and warm-hearted. He helped me to get familiar with the car and he worked with 100% passion More

by dogod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2014 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Oh, and do not forget to take advantage of our complimentary, 119-point inspection we offer as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

September 13, 2014

Good service I went there to buy my 2013 Prius used car. The sales gentleman, Nestor Cid, is very friendly and professional. He explained everything in details for More

by jamie94582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2014 -

Toyota Sunnyvale responded

We appreciate the time it took for you to write this review. It is wonderful to hear that you found Nestor very friendly and professional. If there is anything else that we can do to help you with regards to your vehicle, please feel free to contact us. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

September 12, 2014

Great experience Good thing about this place is that no one is pushy. The team is very knowledgeable. We met Logan who took us for a test ride explaining everything ab More

by OnkarSingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Marcouillier, Jordan Mahdian
Sep 15, 2014 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us. Logan and Jordan are committed in provide top quality service and it is great to hear that your experience reflected their dedication. We look forward to working with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

September 10, 2014

Recent Prius-3 experience I recently bought Prius-3 from Sunnyvale Toyota, overall experience was awesome. Very nice follow-up by Ryan Cacatian. Few times I went back and fort More

by Amit Srivastav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
Sep 11, 2014 -

Toyota Sunnyvale responded

Amit, Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at Toyota Sunnyvale. Ryan is a valued member of our team and I am glad that he was able to assist you on your purchase. Feel free to contact us if you have any questions about your vehicle. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

September 08, 2014

Great dealership! Great service, great prices, and overall great experience! This dealership I highly recommend to anyone who wants or is looking for all of these's gre More

by Xlaranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2014 -

Toyota Sunnyvale responded

I really appreciate you being so kind as to write this review about our dealership. We love hearing about customers that have a great experience at Toyota Sunnyvale and we are glad you are one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. Thank you for the recommendation and we look forward to working with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

September 08, 2014

Brian and Roy were Amazing to work with Brian was very straightforward about the deal that I was getting with the car and was incredibly helpful when explaining my options (whether to buy or More

by JedEntin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Ratha Ke, Brian Nguyen, Eric Wong
Sep 09, 2014 -

Toyota Sunnyvale responded

Jed, Thank you for taking the time to write about your experience with us. At Toyota Sunnyvale, we work very hard to provide each of our customers with a personalized and pressure-free experience. I am happy that our team was able to exceed your expectations. Brian, Roy and Ratha are dedicated in providing top quality service and we are ecstatic to hear that your experience reflected their dedication. We are eager to see assist you again on your next purchase. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

September 07, 2014

Good experience I just bought a used Toyota Camry Hybrid from the dealership. I appreciated the overall service and the time people took to answer my questions. The More

by wooshka1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross
Sep 08, 2014 -

Toyota Sunnyvale responded

We appreciate you for taking the time to write this review. We try our best to stand out from other dealers in terms of service excellence. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please continue to visit us whenever you have questions or concerns regarding your vehicle, and we will continue to provide great service. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

September 06, 2014

Sunnyvale Toyota Review Everything was great. The only thing I would point out is the detail job (windshield was smeared and center console had kick marks in the rear) but it More

by angie_vaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen, Ryan McCune, Bill Benak
Sep 08, 2014 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us. At Toyota Sunnyvale, we continuously strive to improve as a business. Reviews like yours help us learn more about the areas in which we need to progress. Please feel free to inform us if you have further automotive needs. In order to help keep your vehicle in tip-top shape, do not forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

September 05, 2014

Great Service One day my mom and I just spontaneously started looking for cars at dealerships and happened to stop by at the Toyota dealership in Sunnyvale. We knew More

by Ceci21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Marcoviller, Ken Costa
Sep 05, 2014 -

Toyota Sunnyvale responded

We appreciate the time it took for you to share us your feedback. At Toyota Sunnyvale, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Logan and Ken were able to show you dedicated and personalized service. We are committed in helping each customer get the perfect vehicle for them. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

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