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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

October 10, 2014

Outstanding Sales support! The courtesy and eagerness with which your sales and supporting staff work with you is exceptional. They want to sell!! They make you feel comfortable More

by ashwa07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reisa Grimaldo
Oct 13, 2014 -

Toyota Sunnyvale responded

Proposed Response: I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their car-buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Also, please do not forget that our vehicles come with a complimentary 119-point annual inspection as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

October 09, 2014

enjoyable with Phillip and Ken and two Babies My experience with a Toyota dealership in Sunnyvale was excellent Philip was very helpfull understanding and patient especially since we had two of ou More

by calammity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Mattus, Ken Costa
Oct 10, 2014 -

Toyota Sunnyvale responded

Thank you so much for taking the time to write this review. We love hearing about customers that have a great experience at Toyota Sunnyvale and we are glad you are one of them. It is nice to know that Phillip was able to help you on your last visit with us. Please feel free to call or stop by if you have any concerns regarding your vehicle. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

October 08, 2014

Fully informational Buying a car from Toyota Sunnyvale was probably one of the most pleasant experiences we ever had when purchasing a car as Marius Coroiu explained the More

by pstorralba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
Oct 08, 2014 -

Toyota Sunnyvale responded

We appreciate the time it took for you to share us your feedback. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that Marius was able to meet your needs. Thank you for the recommendation and we look forward to working with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

October 07, 2014

Above and beyond exceptional service from Marius Marius was awesome. He took time (a lot of time) to help me find the car I wanted/needed. He was helpful, took time to explain options and aspects of More

by ms.anhtran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
Oct 08, 2014 -

Toyota Sunnyvale responded

I sincerely thank you for going out of your way to write this review about your experience at our dealership. We understand that the search for a new vehicle has the potential to be a stressful experience and we are happy to hear that Marius went above and beyond to make the purchasing process easy and pressure-free. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

October 02, 2014

Efficient and friendly Brian was great to work with and worked hard towards a mutual objective. He was transparent along the way which made the process efficient, I would re More

by Rajeevr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Oct 03, 2014 -

Toyota Sunnyvale responded

On behalf of our dealership, I sincerely thank you for taking the time to write this review. Brian is great with people and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Thank you for the recommendation and please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

October 01, 2014

Sales John E provided excellent customer service and exceeded our exspectations. John went the extra mile during the entire sales process. John has even fol More

by edfay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, John Ewell
Oct 02, 2014 -

Toyota Sunnyvale responded

We appreciate the time it took for you to share your feedback with us. John is a key component of our team here at Toyota Sunnyvale and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all regarding your vehicle. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

September 29, 2014

Wonderful I was helped by Paul Matsui and received excellent service. Employees are always courteous and helpful, even when I don't have an appointment, and I d More

by mwilcox1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2014 -

Toyota Sunnyvale responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Paul was able to satisfy that. Do not hesitate to inform us if you have any further questions or concerns regarding your vehicle. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Charles Wallace-Parts and Service Director, charleswallace@toyotasunnyvale.com

September 28, 2014

EXECELLENT SERVICE From the very beginning I was never pressured into buying a car. Every time that I've ever been to a car dealership whether big or small, I always fel More

by dannyboyls1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Ryan Cacatian
Sep 29, 2014 -

Toyota Sunnyvale responded

We appreciate the time it took for you to share your feedback with us. At Toyota Sunnyvale, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Ryan was able to show you dedicated and personalized service. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

September 24, 2014

Great and friendly service After searching for quite some time online for the Scion FR-S, I had determined that I could get a reasonable deal at Toyota Sunnyvale. The sales ass More

by CReyes21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lin
Sep 25, 2014 -

Toyota Sunnyvale responded

We appreciate the time it took for you to write this review. We love hearing about customers that have a great experience at Toyota Sunnyvale and we are glad you are one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions or concerns regarding your vehicle. Also, do not forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

September 22, 2014

Good buying experience at Sunnyvale Toyota I went there to buy my 2007 Corolla. This is the first time I am buying a car in U.S and fairly impressed with the way The sales professional Al Mokht More

by Vinay Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Mokhtari
Sep 22, 2014 -

Toyota Sunnyvale responded

Vinay, Thank you so much for sharing your feedback with us. I am happy to hear that your time spent with Al was a pleasing experience. We pride ourselves on the high level of our service excellence. Please do not hesitate to call us if you have any questions about your vehicle. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

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