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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

December 25, 2014

Amazing experience!! As soon as I walked into the dealership Marius welcomed me with a smile and asked if me if he could help me find anything. I told him what I want and More

by Gosto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
Dec 26, 2014 -

Toyota Sunnyvale responded

It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that Marius did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

December 23, 2014

Excellent customer service from Bryan Nguyen Bryan is a great person, my wife and I search online for a Toyota Highlander, and the best option that we got was Sunnyvale Toyota, I contacted them a More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Dec 26, 2014 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us. Bryan is great with people and he focuses on the needs of our customers. He will be very happy to hear that he was successful in that endeavor. In order to help keep your vehicle in tip-top shape, do not forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

December 22, 2014

Excellent customer service I got a very attentive sales associate that makes the process smooth and the visit fast. The 3 days return policy is a winner for me. This is my first More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Marcouillier, Fernando Gonzales
Dec 22, 2014 -

Toyota Sunnyvale responded

We appreciate you for leaving this glowing feedback. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as smooth and quick as possible for all of our customers. We look forward to assisting you with your future sales and service needs. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

December 22, 2014

New car purchase experience David Garske is a very conscientious, devoted and proactive sales person. He makes his customer feel at ease and never uses high pressure sales tacti More

by jtccyang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garske
Dec 23, 2014 -

Toyota Sunnyvale responded

Thank you for writing about your visit with us. I am happy to hear that David was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

December 10, 2014

Great sales experience I purchased a Toyota Prius and had a great buying experience. I requested a quote online and started working with a Direct Sales Manager - David Garsk More

by ljw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garske
Dec 10, 2014 -

Toyota Sunnyvale responded

We appreciate the time it took for you to share write this review. We are happy to know that David worked with you and provided you a great buying experience. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as quick and easy as possible for all of our customers. We would love to work with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

December 10, 2014

Amazing deal and great experience all around Overall - Great, friendly and prompt service. Clean and presentable dealership. Everyone in the dealership greeted me and asked if I needed any help. More

by Tiffanyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Dec 11, 2014 -

Toyota Sunnyvale responded

Tiffanyle, Thank you so much for taking the time to write this review about your visit with us. We love hearing about customers that have a great experience at Toyota Sunnyvale and we are glad you are one of them. Brian truly knows his stuff. We are glad to hear that he provided you the informative, personable and stress-free service that our dealership is known for. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

December 09, 2014

Fair Price for the vehicle that we wanted. The sales staff found the exact vehicle that we wanted despite needing to do a dealer trade for it, and they offered it to us for a fair price. We ha More

by dingothang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shum, Stan Wolowski, Brian Nguyen, Bill Benak
Dec 09, 2014 -

Toyota Sunnyvale responded

We appreciate the time it took for you to share your feedback with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that we were able to help find the exact vehicle you wanted. Please feel free to call or stop by if you have any further automotive needs. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

December 08, 2014

Kudos to staff My name is Shirley M. I started contemplating on purchasing a new vehicle in Early October. I contacted various Toyota dealerships and only 1 dealersh More

by ShirleyMar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garske, Cisco.
Dec 09, 2014 -

Toyota Sunnyvale responded

Shirley, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of sales and service excellence. It is wonderful to know that we were able to exceed your expectations and that David and Cisco were able to show you what we strive to deliver. Please continue to visit us whenever you have questions or concerns regarding your vehicle, and we will continue to provide great service. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

December 06, 2014

the best ones Thank you guys for your hard work This is second time on the dealer and they do the best deals on used car and new ones thank you again More

by chingon27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, Ratha Ke
Dec 08, 2014 -

Toyota Sunnyvale responded

We appreciate the time it took for you to give us this feedback. We are dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. We would love to work with you again in the future. Do not forget that as part of our 10-Point Value Guarantee, you will receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

December 06, 2014

First time buyer experience I had been searching for days online about what kind of car I wanted but was getting no where. So I decided to take a gamble on actually going in for More

by TaylorMontoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano
Dec 08, 2014 -

Toyota Sunnyvale responded

Thank you so much for taking the time to write this review. Josh and Bart are dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At Toyota Sunnyvale, we value our customers and we look forward to seeing you on your next visit. When the time comes to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our 10-Point Value Guarantee to all our customers. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

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