Toyota Sunnyvale

Excellent customer service I got a very attentive sales associate that makes the process smooth and the visit fast. The 3 days return policy is a winner for me. This is my first I got a very attentive sales associate that makes the process smooth and the visit fast. The 3 days return policy is a winner for me. This is my first time experience in buying preowned car and it was overall a good experience. Thanks to customer centered staff and policy. More

New car purchase experience David Garske is a very conscientious, devoted and proactive sales person. He makes his customer feel at ease and never uses high pressure sales tacti David Garske is a very conscientious, devoted and proactive sales person. He makes his customer feel at ease and never uses high pressure sales tactic. His interest is always on his customer's side. My purchase experience through him was no nonsense, pleasant and straightforward. I didn't need to bargain for my entitlement because he is honest and transparent. He is very patient and thorough. He went out of his way to help explain the operation of the new vehicle and things should be paid attention to. He offered help to demonstrate how the instrument panel operates. I have never had such a exceptional auto purchase experience in my whole life. His dedicated service towards his customer even beyond the conclusion of the sale. He is the best I have ever seen. More

Great sales experience I purchased a Toyota Prius and had a great buying experience. I requested a quote online and started working with a Direct Sales Manager - David Garsk I purchased a Toyota Prius and had a great buying experience. I requested a quote online and started working with a Direct Sales Manager - David Garske. David was very thorough in answering my questions via email and provided a detailed and accurate quote - in contrast to other dealerships that responded with stock emails. When I met him in person he was very knowledgeable about the car (his family owns 2 Prius'), genuinely excited to help me buy a car and efficient in completing the process as quickly as possible. Overall - best car sales manager I've worked with and would highly recommend him. More

Amazing deal and great experience all around Overall - Great, friendly and prompt service. Clean and presentable dealership. Everyone in the dealership greeted me and asked if I needed any help. Overall - Great, friendly and prompt service. Clean and presentable dealership. Everyone in the dealership greeted me and asked if I needed any help. I set an appointment with Brian Nguyen. He was very informative and very personable. He made the stressful experience very enjoyable and he genuinely wanted to help me. He didn't have a hidden agenda like some car sales people. He even called after the car was sold to check up on me. An amazing experience at Toyota Sunnyvale. I've been recommending Brian to all my family and friends that are in the market for a new car. I would definitely do business with Brian again! More

Fair Price for the vehicle that we wanted. The sales staff found the exact vehicle that we wanted despite needing to do a dealer trade for it, and they offered it to us for a fair price. We ha The sales staff found the exact vehicle that we wanted despite needing to do a dealer trade for it, and they offered it to us for a fair price. We had an overall good purchasing experience. More

Kudos to staff My name is Shirley M. I started contemplating on purchasing a new vehicle in Early October. I contacted various Toyota dealerships and only 1 dealersh My name is Shirley M. I started contemplating on purchasing a new vehicle in Early October. I contacted various Toyota dealerships and only 1 dealership met my standards. The most professional Toyota dealership in my experience is "Sunnyvale" as David Garske started early on by surveying my needs and not on making a quick sale. He delivered on all of his promises and more. It was a very smooth transaction at the dealership. He along with the Finance Manager (Cisco) completed the transaction effortlessly. My husband said that I am very demanding & this team met & over exceeded my expectations. Thanks again for making my purchase easy. More

the best ones Thank you guys for your hard work This is second time on the dealer and they do the best deals on used car and new ones thank you again Thank you guys for your hard work This is second time on the dealer and they do the best deals on used car and new ones thank you again More

First time buyer experience I had been searching for days online about what kind of car I wanted but was getting no where. So I decided to take a gamble on actually going in for I had been searching for days online about what kind of car I wanted but was getting no where. So I decided to take a gamble on actually going in for one of the cars I had saw online. The second I stepped on the lot within 5 minutes, I was assisted by one of the sales representatives named Josh. He was friendly, took me straight to the car I was looking and explained step by step the pros and cons of the car I was looking into. At first I was a little skeptical about the car and the price that was listed but Josh compromised and helped meet the standards I required. When all was said and done he went the extra mile to buff out and shine up any spots on the vehicle I had purchased. His quality of service was astounding and always came with a genuine smile and eagerness to help accommodate. Bart also helped the finance process move along as smooth as possible. On the inside I had millions of questions of what was this and what was that. He calmly walked me through step by step of what meant what and exactly what I was signing and getting myself into. Not once did these two individuals make me feel rushed and pushed into the situation. I would recommend this dealership overall whether you are looking for a beater car to get you from point A to B or something a little more permanent. More

Excellent experience I had a wonderful experience with Jeffrey Lin. I think he is the best dealer I have met. I would highly recommend him. He was nice and patient. And he I had a wonderful experience with Jeffrey Lin. I think he is the best dealer I have met. I would highly recommend him. He was nice and patient. And he helped me get the best deal on my leased car. Thanks so much, Jeffrey. More

Very Profrssional - Josh Gunter I and my wife were at this dealership a month ago to buy a used car. While we did not buy the car from this dealership, we did have a good experience I and my wife were at this dealership a month ago to buy a used car. While we did not buy the car from this dealership, we did have a good experience in dealing with the sales consultant who walked through the entire lot of cars and helped in evaluating different options. He was not too pushy and did a professional job. As we did not find the right car in our requirement, we purchased it from somewhere else but I definitely would recommend this dealership for used car purchase. Manik More