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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

December 05, 2014

Excellent experience I had a wonderful experience with Jeffrey Lin. I think he is the best dealer I have met. I would highly recommend him. He was nice and patient. And he More

by tengchao ji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lin
Dec 05, 2014 -

Toyota Sunnyvale responded

Thank you for sharing your wonderful experience through this great review! We are very happy that Jeffrey was there to accommodate your needs and treated you with the customer service we know you deserve. We appreciate your recommendation and hopefully we get to see you again. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

December 05, 2014

Very Profrssional - Josh Gunter I and my wife were at this dealership a month ago to buy a used car. While we did not buy the car from this dealership, we did have a good experience More

by manik_blr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2014 -

Toyota Sunnyvale responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Toyota Sunnyvale team and we all strive to provide excellent service. We look forward to seeing you again in the future. Feel free to call or stop by if you have any questions about your vehicle. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

December 04, 2014

Excellent sales experience, family friendly! This was hands down the best car dealership experience I have had. We worked with Phillip Mattus to purchase a 2015 Highlander and I was extremely hap More

by elisaandadam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Mattus
Dec 05, 2014 -

Toyota Sunnyvale responded

We are so happy to hear about your wonderful car buying experience at Toyota Sunnyvale, and that you enjoyed working with Phillip. Our highest priority is to provide best customer shopping experience possible to each and every customer we help and we are proud that this was offered to you during your recent visit. We are grateful for 5-star reviews like the one you have left. Customer service isn't just a part of our job description, providing excellent customer service is a passion we all share. We look forward to the opportunity of welcoming you back in the future. Also, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

December 02, 2014

Honest sales - Brian Nguyen Toyota Sunnyvale has the great customer service and knowledgeable staff. I highly recommend Brian Nguyen and Saroyin Roy Watkins. They helped me to More

by wllin77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Brian Nguyen
Dec 03, 2014 -

Toyota Sunnyvale responded

We appreciate the time it took for you to write this review about your experience with us. Each employee is a valued member of the Toyota Sunnyvale team and we all strive to provide excellent service. It is wonderful to know that Brian and Saroyin were able to show you what Toyota Sunnyvale is all about. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, do not forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

December 01, 2014

White and black response ! We are going to buy a Toyota Yaris L ! Ash Kifle "Would like bottle water?" before we talked. Mother, daughter and son there Sunnyvale Toyota! Re More

by HuruiTekle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Kifle, Saroyin Roy Watkins
Dec 01, 2014 -

Toyota Sunnyvale responded

Thank you for taking the time to share you experience. At Toyota Sunnyvale, we strive to ensure that no question or concern goes unanswered, and it is encouraging to know that Ash was able to show you dedicated and personalized service. We are committed to helping each guest get behind the wheel of their dream vehicle. We look forward to seeing you again. Also, do not forget that every vehicle purchased from us comes with a complimentary 119-point inspection once per year as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

December 01, 2014

Excellent Experience for First Time New Car Purchase Dealing with Ash (Business Development Manager) was excellent experience as a first time new car buyer. Ash is very personable, sharp, professional an More

by samlem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Kifle
Dec 01, 2014 -

Toyota Sunnyvale responded

Thank you very much for the nice review. Ash is a key component of our team here at Toyota Sunnyvale, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

December 01, 2014

exceptional service Brian Nguyen was exceptional in helping me finding the perfect car for my mom at a good price without the hassle of a sale man. More

by drjpham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Dec 01, 2014 -

Toyota Sunnyvale responded

Thank you so much for this review. Your feedback was awesome to receive. I am sure you are enjoying all the new bells and whistles on your new vehicle, and I am happy to hear that Brian provided you with such an exceptional experience. If there is any other automotive need we can help you with, please let us know. Also, be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

December 01, 2014

Honest and reliable...Delon Orquin Looking for HONEST and RELIABLE sales person, I am proud and highly recommend DELON ORQUIN. He will give you the best deal and will treat you with ou More

by maloy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delon Orquin
Dec 02, 2014 -

Toyota Sunnyvale responded

Thank you for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Delon was able to show you what we strive to deliver. We hope that you will share your experience with your family and friends. Should you have further concerns, please do not hesitate to inform us. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

December 01, 2014

Incredible experience at sunnyvale toyota Great customer service. Friendly and efficient staff. Clean and enjoyable atmosphere. Made it all worth traveling for... went from santa clarita ca to More

by kristen.mattus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Mattus, Bart DiCairano
Dec 02, 2014 -

Toyota Sunnyvale responded

Thank you so much for this review and for sharing your great experience with us. Our goal is to make sure that every guest receives full satisfaction with the service we provide. We are glad to know you drove away with this feeling. If you need anything else at all, please come back to see us. Oh, and do not forget to take advantage of our complimentary, 119-point inspection we offer as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

December 01, 2014

JOHN EWELL THANKYOU I have to say, Toyota Sunnyvale stands by their, "Haggle free - Hassle Free" motto. JOHN EWELL is the best dealer I have ever dealt with. THANKYOU JOH More

by mlo_garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell
Dec 02, 2014 -

Toyota Sunnyvale responded

On behalf of our dealership, I sincerely thank you for taking the time to write this review. John is an asset to Toyota Sunnyvale and he strives to create a positive experience for every customer. He will be very happy to hear that he was successful in that endeavor. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

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