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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

January 10, 2015

Great Deal and Patient It is the first time to trade-in old car plus buying a new car for me. Jeffrey Lin show us good patient and talk to us with fluent Mandarin (His Engl More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lin
Jan 12, 2015 -

Toyota Sunnyvale responded

Patrick, I really appreciate the time it took for you to write this review. Jeffrey is great with people and it is wonderful to hear that he was able to provide you a smooth and painless shopping experience. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, do not forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything is in tip-top shape, as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

January 09, 2015

Jeffrey Lin gave us the best deal for Toyota Corolla He was to the point and guided us clearly. Gave us a very good deal for Toyota Corolla 2015. Made the process clean and simple and most importantly qu More

by vnv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cisco, Jeffrey Lin
Jan 12, 2015 -

Toyota Sunnyvale responded

We appreciate you for taking the time to write about your visit with us. It helps us to know that we are meeting the needs of our customers. It is fantastic to know that you are happy with your experience with us. We would love to work with you again in the future. Oh, and do not forget to take advantage of our complimentary, 119-point inspection we offer as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

January 08, 2015

John thank you so much for your exceptional service! There are not many direct sales person I have met who treats you so well as John did. I remember it was almost the closing time one night when i walke More

by Anis Weldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, John Ewell
Jan 09, 2015 -

Toyota Sunnyvale responded

Anis, Thank you so much for taking the time to share your wonderful feedback with us. John is great with people and he aims to help every customer that enters our dealership. He will be pleased to hear about your positive experience. We look forward to working with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

January 07, 2015

Satisfying experience with salesperson My wife and I received excellent service from our saleman, Phillip Mattus. Phillip was most knowledgeable of his products and, with no pressure, guid More

by tgagibson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip Mattus
January 07, 2015

Great place to buy a Scion Overall the experienced was really good with sales rep David and finance Roy. I later came in to pickup my car and Dan helped me to get the paper work More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Dan Fuller
Jan 08, 2015 -

Toyota Sunnyvale responded

Henry, Thank you for your feedback, and we apologize for the issues that arose regarding your stick shift. It’s great to know that our team helped create a great sales experience, and we’re sorry that you had to wait to pick up your new car due to theft. Please feel free to contact me if you would like to discuss this situation further. We hope you’re enjoying new vehicle despite the hiccups that occurred. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

January 07, 2015

Toyota 4runner 2nd time I come back here to buy the cars from Sunnyvale dealer and I received very good services from sale person all so dealer ship. I would love to More

by Dealerrate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Jan 08, 2015 -

Toyota Sunnyvale responded

Thank you so much for writing this review. It is wonderful to know that you feel confident to choose Toyota Sunnyvale as your dealer. We are eager to see you on your next business with us. Do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

January 07, 2015

Stan's the man Stan helped make my experience exactly what any sales transaction should be. Painless. I walked away with a great deal for exactly the car I wanted More

by nbuford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
Jan 08, 2015 -

Toyota Sunnyvale responded

We appreciate the time it took for you to share your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. I am so happy to hear that Stan was able to help find the exact vehicle for you. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

January 05, 2015

Easiest buying process ever! I have to commend Sunnyvale Toyota and my sales person Logan Marcouillier for providing great service in a painless, no games buying process. The phil More

by Alesia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Marcouillier
Jan 06, 2015 -

Toyota Sunnyvale responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Logan was able to satisfy that. Do not hesitate to inform us if you have any further automotive needs. In order to help keep your vehicle in tip-top shape, do not forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

January 04, 2015

Great friendly environment, thanks Josh I was trying to buy Toyota Prius, happened to meet Josh, in Sunnyvale show room. He is such a nice person in all the ways, Explaining about the car, C More

by arunsankar9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2015 -

Toyota Sunnyvale responded

Thank you so much for the nice review. Josh is a key component of our team here at Toyota Sunnyvale and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig - Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

January 03, 2015

A Great Experience" I had a great experience at Toyota Sunnyvale. The staff was friendly and treated me with great respect. There was no pushiness, and my decisions were More

by dukeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Jan 05, 2015 -

Toyota Sunnyvale responded

Thank you so much for this review and for sharing your great experience with us. Our goal is to make sure that every guest receives full satisfaction with the service we provide. We are glad to know you drove away with this feeling. If you need anything else at all, please come back to see us. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

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