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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,378 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,378 Reviews of Toyota Sunnyvale

January 20, 2015

EXCELLENT EXPERIENCE WITH KEN COSTA KEN COSTA WAS EXCELLENT TO US THE MOMENT WE ARRIVED. OUR EXPERIENCE WAS GREAT NO WAITING, SMOOTH PAPER WORK PROCESS, ALL ANSWERS WERE GIVEN TO MY QU More

by SARITASNEWCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, Ratha Ke
Jan 21, 2015 -

Toyota Sunnyvale responded

Thank you for taking the time to write about your visit with us. I am happy to hear that Ken was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We are eager to see you on your next visit. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

January 17, 2015

Car shopping experience with David Garske It was a pleasure working with David Garske. He was very friendly, methodical and thorough in his explanation of all the details and very knowledgeabl More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garske
Jan 19, 2015 -

Toyota Sunnyvale responded

Jo, Thank you so much for your feedback. We are happy to know that your time spent with David was a pleasant experience. Please continue to visit us whenever you have concerns regarding your vehicle, and we will continue to provide great service. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

January 17, 2015

Excellent Marius Coroiu was excellent to work with. During the sale, he was very pleasant and once we had decided on our purchase and the price, he was very met More

by hk22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Coroiu
Jan 19, 2015 -

Toyota Sunnyvale responded

We appreciate the time it took for you to write this review. Marius is a key component to our team and he focuses on the needs of our customers. We always do our best to make sure all of our customers leave with the right vehicle and we are glad that you are happy with your new purchase. If there is anything else that we can do to help you with regards to your vehicle, please do not hesitate to visit us. Also, do not forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

January 16, 2015

Purchasing a car with Ryan Cacatian's assistance Visiting Toyota Sunnyvale was a wonderful experience. I purchased a new Corolla with my daughter on January 4, 2015. Ryan was very patient and thoro More

by rehernandez903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
Jan 16, 2015 -

Toyota Sunnyvale responded

Thank you so much for writing about your visit with us. We love hearing about customers that have a wonderful experience at Toyota Sunnyvale and we are glad you are one of them. Ryan is a key component to our team and he focuses on the needs of our customers. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

January 15, 2015

New car Brian was great, he even came in on his day off! He was so helpful and pleasant and made the process easy. Mike was also very efficient and detail More

by Panda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike New, Brian Nguyen
Jan 16, 2015 -

Toyota Sunnyvale responded

Thank you so much for taking the time to write this review. We are happy to know that Brian and Mike were able to assist you during your time with us. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, do not forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

January 15, 2015

Best sales experience I've ever had Just wanted to share that I went looking for good lease deal at the end of 2014. Even though it was one of the busiest times of year, the sales staff More

by Customer X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Mattus
Jan 16, 2015 -

Toyota Sunnyvale responded

We appreciate the time it took for you to share your feedback with us. We aim to satisfy every customer that enters our dealership and we are happy to know that our team was able to provide you excellent customer service. We look forward to working with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

January 14, 2015

Ryan Cacation was great Ryan made purchasing my new Highlander very easy. He responded to my inquiry within 5 minutes on a Sunday morning. He helped find the vehicle with the More

by BillB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
Jan 15, 2015 -

Toyota Sunnyvale responded

Thank you for writing such a great review about your experience at our dealership. We appreciate your feedback and are happy to hear that Ryan was able to provide you dedicated and personalized service. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to working with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

January 13, 2015

A good experience A friend of mine referred me to this dealer. They offered me good services. I can recommend them if you want to buy a used Toyota car. More

by Tan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Marcouillier, Ken Costa
Jan 13, 2015 -

Toyota Sunnyvale responded

Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, do not forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig - Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

January 12, 2015

A good car buying experience I worked with Phillip Mattus to purchase a new Toyota. He was very patient and talked with me about all my options. As he listened to me, he started t More

by Brad
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Mattus
Jan 12, 2015 -

Toyota Sunnyvale responded

Brad, Congratulations on your new purchase. Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We are glad to hear that you are happy with your purchase. Please continue to visit us whenever you have questions about your vehicle, and we will continue to provide great service. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

January 11, 2015

Al Mokhtaderi rcoks @ Toyota Sunnyvale Just bought a used SLK. Not only price was great, they are fixing couple of issues that we found right away. The price was really fare and we are very More

by AmirA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Mokhtari
Jan 12, 2015 -

Toyota Sunnyvale responded

Amira, Thank you so much for sharing your experience with us. We apologize if some aspects of your recent visit with us have not been up to your expectations but are happy to hear that you feel confident about your purchase. We are eager to see you on your next visit. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

Jan 12, 2015 -

Toyota Sunnyvale responded

Amira, Thank you so much for sharing your experience with us. We apologize if some aspects of your recent visit with us have not been up to your expectations but are happy to hear that you feel confident about your purchase. We are eager to see you on your next visit. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

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